Happy with the product, VERY UNHAPPY with customer service...I ordered thes earpieces to have for Deer season on 11-14, they came and were missing the inner red plug on one of rhe earpieces.I guess this must be my fault because after calling your customer service he sent me to surefire direct for the piece, which i still havent got...so much for deer season...i have tinnitus and needed these, thats why i ordered them.....Herb