This site got my order to me on time, during Valentines Day and that makes me happy. I do admit the flowers looked terrible as soon as I pulled them out of the box but once I followed the intructions and got them in some water and in the vase and the petals pulled, they looked very good. Guys if your going to buy flowers online make sure you deliver them to yourself first, so you can prepare them, if you want them delivered to your sweetheart as is, go for a local flourist. You have to remeber they're shipping a living plant in a box, so your going to have to fix them up a bit once you get them, but after a day in some water, the flowers looked beautiful, just remeber, once you get the box, follow the instructions.

I purchased flowers from www.proflowers.com on December 22nd. I chose overnight delivery. The flowers were due to arrive on December 23rd. They were finally delivered - December 27th. They were delivered at the right house, but the delivery person (FedEx) did not put them in a spot where they could not be found. This person walked through the deep snow where it was obvious that no one had walked before and placed the flowers - in the snow, and left them there. It took over 5 days for these flowers to arrive using "overnight delivery, Guaranteed." I called Proflowers and was promised a refund. I waited a week or so. No refund. A week later, no refund. Here it is, January 30th, 2009 and still NO refund. Do NOT do business with these shady characters.

Terrible. Flowers did not show up on the day I requested. When I called, 2 days later, I was told they hadn't even shipped yet. Refund received, and free voucher given. When the voucher was redeemed, flowers came wilted and only lasted 2 days.

DO NOT RECOMMEND PROFLOWERS.COM - BEWARE OF THEIR MISLEADING WEBSITE:  
- says shipping is free, but there's a catch as you have to go through a third party website and sign up for membership on this site with a monthly fee!!!!  
- they did not arrange the flowers as they are depicted in the pictures on the site, was soo embaressing for my recipient to recieve a gift that she had to peel out of packaging and then construct/arange the flowers herself to make them look nice! What kind of a gift is that?!  
- extra charges on the regular shipping charges were included (Saturday Shipping) which was not originally disclosed (tricky tricky....)  
- they did not include the card with the personalized message in the delivery - how was my recipient supposed to know who sent the flowers?!  
- customer service is a joke - when I complained, all I got was an appology for all my trouble! That is NOT customer service; I expect full reimbursement for their fraudulant and misleading services!!!

PLEASE BE AWARE OF THE PROFLOWERS SCAM AND DO NOT DO BUSINESS WITH THEM. WHEN YOU ORDER ONLINE THEY SHARE YOUR CC INFORMATION WITH A THIRD PARTY COMPANY THAT CHARGES YOU MONTHLY 14.95.  
 
CALL THEM AND REMOVE YOUR CC INFORMATION.  
 
CANNOT UNDERSTAND WHY SUCH A BUSINESS NEEDS TO SCAM PEOPLE. READ ABOUT THE EASY SAVER SCAM AND CHECK YOUR CREDIT CARD STATEMENTS

DO NOT USE PROFLOWERS. I ordered flowers to be delivered one day before but they were not delivered. I got a call from Florist Express at 7pm the day they were supposed to deliver that they did not have the flowers (but of course it was too late). BUT... when you slect the next day delivery on PROFLOWERS.COM, they actually take you to a different flower selection that they GUARANTEE is available. SO... what can I say, PROFLOWERS.COM and FLORIST EXPRESS sucks and I am in the dog house. I called and talked to a supervisor named BURT and he tried to make light of the situation as if it happened quite regularly. He offered to deliver today (3 days later) and I just asked for my money back. They did not even offer any compensation for their incompetence. DO NOT MAKE MY MISTAKE. Choose another florist. I certainly will from now on. Remeber, DO NOT CHOOSE PROFLOWERRS.com OR Florist Express.