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Store Rating and Reviews AscendTech, Inc. / asendtek.com / BareboneKit.net

Homepage: http://www.ascendtech.us
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 8.02 / 10
Six-Month Reviews: 296
Lifetime Reviews: 1284

   


Lifetime Rating: 7.22 / 10
All Stores Avg.: 7.80
7.59 Pricing of Products and Services
7.11 Likelihood of Future Purchases
6.82 Shipping and Packaging
6.20 Customer Service
4.82 Return or Replacement
Show Reviews Read all 1,284 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
customer support email:
support@asendtek.com
phone:

customer support:
business hours (est):
10:00AM - 6:00PM EST. Mon - Fri

FAX:


 AscendTech, Inc. / asendtek.com / BareboneKit.net Customer Reviews
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Very Satisfied
Reviewer: tbollinger (1)
Click Here to See the Profile for tbollinger

9/4/08 6:09 PM
I ordered a barebones no OS machine (Intel Celeron D 336 2.8Ghz 533Fsb System with ASUS P5LP-LE 945G 1066FSB DDR2 SATA PCIe Motherboard and 2 Gb or RAM). I think this was a real bargain at $209.95!  
 
The item arrived in a timely fashion, though the drive bay covers were broken on arrival (One email to customer service and replacements were sent).  
 
Finally, GOOD customer support. This was my first barebones builder and I needed help with chipsets and drivers. Customer support emailed me a link to executable files which I installed easily. They didn't hold my hand or walk me through anything - we just communicated by email (and I had to figure out on my own that I needed to load chipsets, etc).  
 
All in all I'm very satisfied with my purchase and with product support and I will buy from them again.  
 
Thanks Ascendtech.com!

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Very Satisfied
Reviewer: wvandergaw (1)
Click Here to See the Profile for wvandergaw

9/4/08 4:23 PM
Just ordered a nice 1TB SATA 16MB Buffer, 7200RPM. Will work great with my HTPC I am putting together, and the price was a lot better than most other places. Did business with Ascend back last year and purchased a whole machine for my parents, everything worked great and they are building a good reputation with me. I recommend that if you see something on their site and want to get it because it's cheaper than anywhere else, take my word for it...there products have great quality and reliability.

Somewhat Satisfied
Reviewer: rjohnsonyes (1)
Click Here to See the Profile for rjohnsonyes

9/3/08 3:09 PM
Product was well priced, but shopping cart seemed convoluted and disorganized.

Very Satisfied
Reviewer: rutmang (1)
Click Here to See the Profile for rutmang

9/3/08 7:08 AM
Very satisfied. I place the order first thing in the morning on Friday, had a UPS tracking number that afternoon. If it weren't a holiday weekend, I would have had it Monday morning. Very quick, excellent assembly and packaging. Will do this again!

Somewhat Satisfied
Reviewer: tvesely (1)
Click Here to See the Profile for tvesely

9/2/08 9:23 PM
Original product received was defective. Company was good in working with me to exchange it for a replacement. Good customer service!

Very Satisfied
Reviewer: warzell (1)
Click Here to See the Profile for warzell

9/2/08 9:20 PM
Great service. Fast shipping. Product was as described. A+

Reviewer: slash069 (1)
Click Here to See the Profile for slash069

9/2/08 8:36 AM
order process was very simple. pricing is great. hoping quality and delivery of the pc will be just as good.

Somewhat Satisfied
Reviewer: 10ac (1)
Click Here to See the Profile for 10ac

9/2/08 5:51 AM
ordering was fast, got the 2 day shipping, will see how long that takes. Overall really like the experience so far.

Very Satisfied
Reviewer: robert61240 (1)
Click Here to See the Profile for robert61240

9/1/08 3:27 PM
Hade what I need at the right price

Very Satisfied
Reviewer: gotik (1)
Click Here to See the Profile for gotik

9/1/08 10:27 AM
Customizing a PC online, to the exact specifications I wanted, is a big thumbs up for this website. I just ordered it and now have to wait a week for it to be delivered. I'm excited to see what this puppy can do. :)

Very Satisfied
Reviewer: chirojim69 (1)
Click Here to See the Profile for chirojim69

8/30/08 7:19 AM
This was a great experience. I had not used this site before. The prices were great and the product could not be better.

Very Satisfied
Reviewer: philzit (1)
Click Here to See the Profile for philzit

8/29/08 10:14 AM
Easy to deal with and excellent customer service. They ship much quicker than they expect. They are proactive and call when delays are anticipated. Better than most ecommerce sites.

Somewhat Satisfied
Reviewer: dhille1960 (1)
Click Here to See the Profile for dhille1960

8/27/08 5:17 PM
Mother Board as advertised - so far has passed burned in test. Good price and quick delivery with several emails tracking shipment & delivery. THANKS

Very Satisfied
Reviewer: myroba (1)
Click Here to See the Profile for myroba

8/26/08 11:56 AM
prompt delivery. competivie pricing. would do business with again.

Very Satisfied
Reviewer: lamya81 (1)
Click Here to See the Profile for lamya81

8/26/08 11:20 AM
Awesome company. Cheap shipping. Will do business again.

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