BAD,BAD,BAD! They sold me a defective, used motherboard as an OEM. I spoke with the owner, Jim, who claimed every board was tested, and OEM did not mean new, but a mixture of new, used, and refurbished. The listing said nothing about the board being used. I was furnished a RMA, and had to pay $7.69 of my own money to send it back. When they received it I got an email claiming it was "good" and to send an additional $10 to have the bad board returned to me! (probably a bait and switch, they just don`t want to pay to ship a good board back to me) Or option 2, a refund with a 20% restocking fee minus shipping costs, which would have netted me about $4! TOTAL BS! I`ve bought 9 motherboards from them, and as a small business owner with 11 years of computer experience, I know a good board from a bad one! You`d have thought customer service would have accommodated me by sending a new board to keep a good customer, and to ensure future sales. All they have done is lose me as customer, and I have asked my friends not to purchase from them anymore. I`m currently disputing the sale with PayPal to recoup my original cost.  
 
************** UPDATE **************  
Apparently PayPal doesn`t care if the product purchased is defective, and has been returned to the seller. They only deal with, or care about shipping disputes. Therefore the claim was denied. I had to settle for the 20% restocking fee minus shipping. (I haven`t received it yet)My advice is NOT to use PayPal, but your credit card so you can file a chargeback instead. This company ONLY cares about the sale. If the product is good, you might be OK. If it`s defective, you`ll pay a hefty toll! Check out the BBB website for their wonderful "F" rating!  
http://www.bbb.org/cleveland/business-reviews/computers-dealers/ascendtech-inc-in-willoughby-oh-6000898/  
 
************* Final Update *************  
Partial refund was received on 11/2.

This review was modified by its author, xrilander, on 11/2/09 3:02 PM.

Very Happy with the Product. Because it was new Motherboard sent. But the delivery was delayed because I wrote a comment in their box (asked if they could send me a new MB not a used one). After a couple of emails. Ordered online on the 10-01-09 was recieved 10-12-09. They shipped my MB to me delay time was 4 days. Ofcourse I didn't like the wait. I have ordered 3 MBs before this from them with no delays or problems with the parts. Prices are fair and I like the free shipping. Keep up the good work AscendTech.

I love Ascendtech.us and would recommend them to anyone else. I had a split payment method due to a gift card that I had, and paypal account. Not only were they able to accommodate me, but the item was shipped and arrived ever-so-quickly :-) They have many parts, pieces and deals to entice any electronics connoisseur and I will be sure to check with them when looking for any type of gadget or electronic.

Shopping on line with Ascendtech was very quick and trouble free. I look forward to getting my order soon, and for the next opportunity to order from them.

I called because their item which was listed on PriceWatch was not showing up on the AscendTech site and within seconds, they had the link working and I was able to complete the order.

One thing I think would be nice is to have side by side pop up on selected components for comparison like on motherboards, monitors, video cards ect.. it would make selecting components for the system a lot easier.

This review was modified by its author, snappyva176, on 10/26/09 10:04 AM.

very good prices and fast delivery on their products have'nt installed the system board yet so can't confirm if it's good if and when i do and there is something wrong i will update my rating but as of now i would reorder parts from this site.

I was looking for a motherboard for a laptop and had visited several sites. I made several attempts to order from various sites with no success... either the website couldn't complete the ordering process, or while ordering found that the item wasn't in stock. I became very Frustrated!! A friend told me of "pricewatch.com" and I haven't been happier with an online shopping transaction. Pricewatch found the item I needed through Ascendtech.us, for a better price than any I had seen online! The ordering process was quick and easy... I know where I'm shopping from now on when I'm online!!!

The order process was intuitive. I received a confirmation email promptly but the Order Status should give a bit more feed back. My order has been in for about 36 hours and there is no "Shipment Tracking Info" posted yet. I would like to know that the order had at least been sent to the shipping department by this time.

I ordered a complete system w/o OS. As far as I have ever witnessed the fastest computer construction and ship ever. For financial reasons I didn't want to choose any expedited construction option. It was still shipped the next day. I have never seen such speed in a computer company. Judging from reviews I am not worried that it is what I ordered. I will definately do any further buisiness with them. Great prices, great construction and shipping time. What else could you want.

Very fast service, very good product I will use AscendTech again and again..thanks AscendTech

Great seller - fast shipping - excellent service and communications. A++++ to this seller.

Very fast and easy to order

The ordering process and web site was simple and straightforward and their prices are very competitive. I will update the review when I receive my MB/CPU combo.

I was looking for a replacement laptop motherboard, they had the model I needed. It came well packaged, Even though it was a used pull, it seems to function good so far. This is my first purchase from AscendTech, I will probably give them another go sometime.