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Store Rating and Reviews AscendTech, Inc. / asendtek.com / BareboneKit.net

Homepage: http://www.ascendtech.us Shop Now at AscendTech, Inc. / asendtek.com / BareboneKit.net

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Six-Month Rating: 8.28 / 10
Write a Review
Six-Month Reviews: 205
Lifetime Reviews: 2297
   
Lifetime Rating: 7.78 / 10 All Stores Avg.: 7.91
7.93 Pricing of Products and Services
7.60 Likelihood of Future Purchases
7.80 Shipping and Packaging
7.14 Customer Service
6.15 Return or Replacement
Show Reviews Read all 2,297 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
customer support email:
service@asendtek.com
phone:

customer support:
business hours (est):
10:00AM - 6:00PM EST. Mon - Fri

FAX:


Trust and Ethics Policy
 AscendTech, Inc. / asendtek.com / BareboneKit.net Customer Reviews - Page 137
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Featured Customer Review
Very Satisfied
Reviewer: nucky
Click Here to See the Profile for nucky

2/20/10 6:29 AM
If someone is looking for an online store for bargains,Ascendtech is the place to shop.They are very competive.They provide great services with an outstanding staff.I was a faithful newegg customer.Now Ascendtech has won me with their great prices and speedy free shipping.I ordered a board from them on Tuesday and the item arrived on Friday.The amazing thing ,they shipped me a retail board... Read More


Somewhat Satisfied
Reviewer: dymond
Click Here to See the Profile for dymond

4/24/06 1:28 PM
I received a motherboard from this company and was very satisfied with the quality and performance. I installed it and was off and running!

Very Satisfied
Reviewer: tanik
Click Here to See the Profile for tanik

4/24/06 9:17 AM
Quick and easy to use their web site. Motherboard works great, and my computer's really fast. Thanks!

This review was modified by its author, tanik, on 5/5/06 7:08 AM.

Very Satisfied
Reviewer: Nuthin
Click Here to See the Profile for Nuthin

4/22/06 5:45 PM
I ordered a lot of 10 PCI LAN cards from this seller. They are refurbs and claimed to be tested and working. All units appear to function perfectly. Shipping was prompt and seller was quite courteous. Price is reasonable for units of this condition/type. I would purchase again as needed.

Very Satisfied
Reviewer: pntinin
Click Here to See the Profile for pntinin

4/22/06 5:14 PM
I will do business with this seller anytime. Great communication and quick shipment made them a pleasure to do business with.  
Thanks again,  
Pat Finney

Very Dissatisfied
Reviewer: jeffdawgfan
Click Here to See the Profile for jeffdawgfan

4/21/06 8:09 PM
DO NOT buy from this merchant. I purchased a "in-stock" hard drive on 4/17/2006. On 4/18/06 I requested shippng status. No reply to first email.  
I requested a status again on 4/19/06. Finally on 4/21/06 I get a email that my order will ship in a day or two. I should have recieved it by 4/21/06. I will definately place this company on my do not use list.

Reseller Reply    
Posted by
4/22/06 4:49 PM
We appoligize we had a problem with our UPS database which prevented us from having any shipments go out that week. You order has been processed and will arrive shortly. Please be patient with us. Issues sometimes arrise and it does not mean it was done on purpose.

AscendTech, Inc. / asendtek.com / BareboneKit.net
ascendtech

Very Satisfied
Reviewer: comfixer
(read my 3 reviews)
Click Here to See the Profile for comfixer

4/20/06 10:40 PM
I purchased a refurbished monitor and two CDRW Drives - lo9oking forward to installing them for my client. They don't need "new", but rather servicable components and rebuilt/refurbished ones are often as good as new. Hope fully delivery will be quick (I'm only one state away...)

Somewhat Satisfied
Reviewer: reggie92
Click Here to See the Profile for reggie92

4/20/06 7:37 PM
The ordering process was very simple. The extra 30 day warranty for using the ratings site is a great plus as well. Looking forward to getting my purchase.

Somewhat Satisfied
Reviewer: lnelson79
Click Here to See the Profile for lnelson79

4/20/06 8:45 AM
My computer motherboard crashed. It was time to upgrade anyway. A friend found this place online and suggested I try them. I could not beleive thier prices! I placed the order and did not expect it to be in for at least a week. It was here, ready to fire up, in 5 days. I installed my own hardware and began installing my own software, it is great. The only thing that I noticed is that the hard drive is rebuilt. This is not a problem since I purchased the 1-year warranty. As of right now, I am very satisfied with my computer.

Somewhat Satisfied
Reviewer: kamenov
Click Here to See the Profile for kamenov

4/19/06 5:02 PM
low prices and on-line customization of the system

Very Dissatisfied
Reviewer: floordeelee
Click Here to See the Profile for floordeelee

4/18/06 9:14 PM
Do not do business with this company. I received my PC with a refurbished hard drive, that was fried. Have tried to contact them 4 times by phone (left vmail b/c they dont answer the tech support phone) and 4 emails. Still to this day have not gotten a response. Worst customer service I have ever experienced, wondering if I should contact BBB or start a fraud claim, I want a full refund.

Reseller Reply    
Posted by
4/19/06 5:49 PM
Not sure which # you called but I have no record of you attempting to get assistance. You haven't even specified an order# that you are leaving this feedback in regards to. Please send an email to rma@asendtek.com with your order information and we will gladly look into any problems you have encountered and get them taken care of.

AscendTech, Inc. / asendtek.com / BareboneKit.net
ascendtech

Very Satisfied
Reviewer: JRSMITH1
Click Here to See the Profile for JRSMITH1

4/18/06 6:04 PM
THIS COMPANY TOOK CARE OF EVERY ISSUE PROFESSIONALLY AND HIGHLY RECOMMEND THEM IN TO ANYONE THAT DOES BUSINESS WITH THEM.

This review was modified by its author, JRSMITH1, on 4/19/06 6:32 PM.

Reseller Reply    
Posted by
4/18/06 7:12 PM
It is correct customer placed the order, and then called to cancel the order as he was no longer in need of the product. We agreed upon 10% cancellation fee, the matter was forwarded to accounting to have the refund issued. Accounting issues refunds ONCE a week, they do not do it daily. As you cancelled the order on the 11th. You had to wait a week before the credit would be issued. I have just confirmed that accounting issued you a credit today. Please take the time to confirm this and update the comment you left, as the fact that you cancelled was certainly not our fault, and we were kind enough to reduce the cancellation fee for you to 10% from the standard 20% cancellation.

AscendTech, Inc. / asendtek.com / BareboneKit.net
ascendtech

Very Satisfied
Reviewer: rayz
Click Here to See the Profile for rayz

4/18/06 2:08 PM
Bought a motherboard to replace in an hp home pc , came by ups , packed well in box ,  
Short shipment time , as stated in picture . Satisfied with purchase

Very Satisfied
Reviewer: Logansrunn
Click Here to See the Profile for Logansrunn

4/12/06 12:44 PM
I build and restore computers, looking for older computer parts ain't easy. Found what I need here at a great price. We here at Young Titans appreciate that. THANKS!

Somewhat Satisfied
Reviewer: baperrizo
Click Here to See the Profile for baperrizo

4/8/06 12:24 AM
Purchased a 90W power supply for a customer as replacement part for an existing power supply. AscendTech, Inc. had the lowest price available at the time, as well as free shipping.

Very Satisfied
Reviewer: nvnc
Click Here to See the Profile for nvnc

4/7/06 2:34 PM
you site is very user friendly. I found what I wanted right away and I like that you can customize your PC. I called a sales rep too and he was very helpful. The process of ordering the PC was very simply and helpful. Thanks for the good job.

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