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Store Rating and Reviews monoprice.com

Homepage: http://www.monoprice.com/ Shop Now at monoprice.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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ResellerRatings Elite Member
  
Six-Month Rating: 9.81 / 10
Six-Month Reviews: 349
Lifetime Reviews: 1895
   
Lifetime Rating: 9.75 / 10 All Stores Avg.: 8.15
9.45 Pricing of Products and Services
9.73 Likelihood of Future Purchases
9.26 Shipping and Packaging
9.36 Customer Service
9.26 Return or Replacement
Show Reviews Read all 1,895 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
9477 London Way  
Rancho Cucamonga, CA 91730  
USA
customer support email:
sales@monoprice.com
phone:
909-989-6887
customer support:
909-989-6887
business hours (est):
Monday ~ Friday: 7:15AM ~ 6:45PM Pacific Time  
Saturday: 6:15AM ~ 2:45PM Pacific Time  
Sunday: OFF

FAX: 909-989-0078


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 monoprice.com Customer Reviews - Page 4
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Somewhat Satisfied
Reviewer: rkrone
Click Here to See the Profile for rkrone

10/22/09 1:01 PM
Good selection and price, VERY POOR DELIVERY TIME  
slow delivery  
ordered 2 times this month, both took over a week to get here.  
Last purchase made on a Monday won't get here (Chicago - not a farm or anything remote) until next week Tuesday  
Ordered other things from Newegg and got free shipping that arrived today (Thursday) and from Amazon faster too!!  
Very slow shipping, good selection

Very Satisfied
Reviewer: EvanW
Click Here to See the Profile for EvanW

10/21/09 11:07 AM
Waiting for my 3rd order. First two arrived quickly. Everything works great and you can't beat the price. Co-workers have also ordered from Monoprice for work related projects and everything was shipped quick and accurately and everything works great! I would recommend Monoprice to everyone.

Very Satisfied
Reviewer: comfox
Click Here to See the Profile for comfox

10/21/09 10:04 AM
Amazing Place! Stunning customer service, excellent, user friendly wesite. AAAAA+ Experience

Very Satisfied
Reviewer: kainazzzo
Click Here to See the Profile for kainazzzo

10/21/09 9:54 AM
Monoprice is AMAZING! There was a shipping error with zip code, but I think it was my fault. Luckily, it only got delayed by 1 day.  
 
Their merchandise is high quality, and very competitively priced!  
 
There was one issue with the LCD wall mount I installed. One of the plates was not level with the other plate, so when I mounted it level on the wall, the actual TV was not level. I submitted for an RMA, and MonoPrice was able to troubleshoot the issue with me and avoid costly shipping!  
 
I will be using MonoPrice.com for anything and everything they sell, whenever I need it!

Very Satisfied
Reviewer: pyruvate
Click Here to See the Profile for pyruvate

10/21/09 8:47 AM
I was referred to this site by a coworker and I was very pleased with Monoprice.com's selection of what I was looking for at a great price. Customer service was excellent and shipping was fast!!!Thank you Monoprice.com. Will definitely shop here again!!!

Very Satisfied
Reviewer: skycomm0
Click Here to See the Profile for skycomm0

10/21/09 6:35 AM
5404 Flexible Water Proof Keyboard - Black 1 1 0 $5.95 $5.95  
5405 Flexible Water Proof Keyboard - White 1 1 0 $5.95 $5.95  
5490 iPod Shuffle 3rd generation Sillicone Case - Blue 1 1 0 $0.86 $0.86  
5489 iPod Shuffle 3rd generation Sillicone Case - Pink 1 1 0 $0.86 $0.86  
5488 iPod Shuffle 3rd generation Sillicone Case - Clear 1 1 0 $0.86 $0.86  
5507 Apple iPhone 3G/3GS Silicone Skin w/ Anti-Shock - Clear 1 1 0 $1.01 $1.01  
5510 Apple iPhone 3G/3GS Silicone Skin w/ Anti-Shock - Smoke 1 1 0 $1.01 $1.01  
5517 iPod Nano 4th Generation 4G Silicone Skin Case - Black 1 1 0 $0.70 $0.70  
5516 iPod Nano 4th Generation 4G Silicone Skin Case - Clear 1 1 0 $0.70 $0.70  
5524 Crystal Case for Apple iPod Touch 2nd Generation - Smoke 1 1 0 $1.05 $1.05  
5523 Crystal Case for Apple iPod Touch 2nd Generation - Blue 1 1 0 $1.05 $1.05  
5532 Silicone Skin for Apple iPod Touch/ Touch 2G - Smoke 1 1 0 $1.05 $1.05  
5528 Silicone Skin for Apple iPod Touch/ Touch 2G - Clear 1 1 0 $1.05 $1.05  
3451 Apple iPod AV Composite Cable TV Out (Retractable) 1 1 0 $1.62 $1.62  
3450 Apple iPod AV Composite Cable TV Out (White) 1 1 0 $1.62 $1.62  
4150 Canon Car and Wall Charger Set NB4L / NB4LH

Very Satisfied
Reviewer: Rontheman
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10/20/09 11:50 PM
I've received 6-8 orders from these guys in the past couple years and absolutely love them. Have recommended them to friends and always received big "thank you's" from them. Very good pricing and fast, fair priced shipping. Thaks you.

Very Satisfied
Reviewer: jimc50
Click Here to See the Profile for jimc50

10/20/09 5:25 PM
Monoprice is a great place to buy cables. I don't even go anyplace else, because I know Monoprice will have what I want and they always will have the best price.

Very Satisfied
Reviewer: buckyschwartz
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10/20/09 4:57 PM
Great support--knowledgeable on-line sales staff. Ships immediately. Great prices. Couldn't ask for anything better.

Very Satisfied
Reviewer: bhargavmist
Click Here to See the Profile for bhargavmist

10/20/09 9:19 AM
Hi,  
 
My overall buying experience was great. The product was very easy to locate on the website plus the online representative also gave me the same link when i gave him the product description. After the order was placed, the confirmation emails were sent to me instantly and the product was shipped the same day.  
 
The product was delivered to me in the specified timeframe. I am also very happy with the quality of the product and i am using it since the day i received it.  
 
i am lovin it.  
 
I will recommend this website and the product (HDMI cables) to everybody.  
 
Thanks.

Very Satisfied
Reviewer: dbushwacker
Click Here to See the Profile for dbushwacker

10/20/09 9:16 AM
Monoprice is by far the absolute best in their business. As a Senior Director for IT I have personally become sold on their service. How often do you place an order, get an e-mail saying it is ready to ship 10 minutes later, and receive it a few days later with standard shipping? Do they sell stock?

Very Satisfied
Reviewer: chiss22
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10/20/09 7:08 AM
Fast shipping, great prices.

Very Satisfied
Reviewer: gytrssll
Click Here to See the Profile for gytrssll

10/19/09 5:41 PM
High quality cable at a very competitive price. Very timely shipping. Definitely will continue doing business with Monoprice.com

Very Satisfied
Reviewer: pineridgedave
Click Here to See the Profile for pineridgedave

10/19/09 11:13 AM
MonoPrice.com has been and will continue to be my primary source for cable and connection products. They are fast, accurate and now have a less expensive yet fast delivery system. A while back on a previous order I received a cable that was damaged. This was not perceptible by a visual inspection. When I called to advise MonoPrice of the situation they immediately sent a replacement cable without hassle or additional cost to me. I strongly recommend MonoPrice as a reliable,very competitively priced on line electronics source.

Very Satisfied
Reviewer: John M
Click Here to See the Profile for John M

10/18/09 1:01 PM
I purchased two wall mounts for 22" LCD security monitor. Great price and quick shipping. I really like the in-stock indication on their order page. The mounts worked great except for one thing. On one of the mounts, the holes didn't line up. Once you attach the mounting plate to the back of the LCD and hook it on the arm, there are two holes for the screws to secure the plate in place. One hole was misaligned and I could not put the screw in. I'm debating if I should go through the hassle of getting it replaced. It's already mounted and it appears to be secure but I would feel more comfortable if both screws were in instead of one.

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Compare Prices
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