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Store Rating and Reviews monoprice.com

Homepage: http://www.monoprice.com/ Shop Now at monoprice.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.81 / 10
Six-Month Reviews: 349
Lifetime Reviews: 1897

   


Lifetime Rating: 9.75 / 10
All Stores Avg.: 8.15
9.46 Pricing of Products and Services
9.72 Likelihood of Future Purchases
9.26 Shipping and Packaging
9.36 Customer Service
9.26 Return or Replacement
Show Reviews Read all 1,897 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
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Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
9477 London Way  
Rancho Cucamonga, CA 91730  
USA
customer support email:
sales@monoprice.com
phone:
909-989-6887
customer support:
909-989-6887
business hours (est):
Monday ~ Friday: 7:15AM ~ 6:45PM Pacific Time  
Saturday: 6:15AM ~ 2:45PM Pacific Time  
Sunday: OFF

FAX: 909-989-0078


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 monoprice.com Customer Reviews
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Reviews 1 - 15 of 1888
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Very Satisfied
Reviewer: Janizary
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11/6/09 1:54 PM
I've made several purchases from monoprice.  
 
Excellent prices on cables, adapters, etc. for home audio/video. Almost all of my hometheater, family room, kids room, living room, etc. electronics are connected with monoprice cables.  
 
I've not shopped there is a while, however, I would certainly head back there the next time I need a cable or connector.

Very Satisfied
Reviewer: johnnyg77083
Click Here to See the Profile for johnnyg77083

11/6/09 11:53 AM
MonoPrice.com is an excellent e-tailer for cables and related equipment. My son, who is an IT Manager put me on to them and I'm very pleased.. I have order a few other orders and I'm extremely pleased with them as a company. Insanely low prices and a strong willingness to fill the order quickly and ship fast makes them a five star company (if someone gave stars).

Very Satisfied
Reviewer: lucretia
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11/6/09 11:08 AM
We heard about Monoprice from a friend. When we got on your website, we thought it was to good to be true. We kept waiting to see what the catch was.... like maybe shipping cost or something. We ordered our product and were impressed with the price and the shipping time. We received our product within the time we were told and again the price was unbelievable. We had been pricing the wall brackets for our 60 inch TV for a while. They were so expensive....But not with Monoprice. We now tell all our friends about Monoprice.com. Thank you so much

Very Satisfied
Reviewer: sailinjeffnk
Click Here to See the Profile for sailinjeffnk

11/5/09 11:35 AM
Wow, what an incredible company and I'm disappointed I hadn't found them earlier!  
 
Incredible prices on cables and wire! Everything I received was very high quality, much nicer than the cheapest stuff at the big box stores and still SIGNIFICANTLY cheaper!  
 
Love the overnight shipping for CA - especially since it's usually the cheapest option!

Very Satisfied
Reviewer: Potcaster
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11/4/09 3:37 PM
This is my fifth time ordering from MonoPrice. Their products are excellent, and there price is truly unbeatable. Their customer service is fast responding, and their shipping options are affordable, and truly reflect the size, type, and location where they are sending the items too. When I lived in Michigan they showed rates for the type and speed of shipping that would best match what I needed, now that i live in Los Angeles, they offer more shipping options to match what I need here. There toner prices are amazing, and their cables, wow, what else can I say but outstanding. I have had two homes retrofitted with custom sound systems, each time I have told the installer that I will supply the cables, saving me at least usually about 200% off what they were going to charge me for cables. My only hope is that these guys go public because I would love to buy some company stock.

Very Satisfied
Reviewer: joser1229
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11/4/09 2:34 PM
Purchased product at a great price, cheap shipping and shipped out the very next day, I can't always say that for a company. i definitely recommend monoprice.com and will come back to buy future products from them.

Very Satisfied
Reviewer: rb26dettr34
Click Here to See the Profile for rb26dettr34

11/4/09 10:12 AM
Monoprice is the only online reatiler that has ever managed to steal my business away from www.newegg.com. They are professional and have extremely quick order processing. I would highly recommend MonoPrice.com to anyone looking for the best deals for cables and adapters. I am a regural guy who is trying to ride this rough economy like everyone else. I cannot afford to spend a dime more than i have to.

Very Satisfied
Reviewer: musicfan155
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11/3/09 9:04 PM
Monoprice provides high quality cables at the best prices. They can't be beat!

Very Satisfied
Reviewer: Ltldevill1
Click Here to See the Profile for Ltldevill1

11/3/09 6:27 PM
This business is great! Where else can you find products at prices like this? Their service is excellent and you wont be ripped off for S.H. I almost used another store to get the exact same products. They wanted twice the amount for the products and were going to charge me four times the amount for S.H. That Monoprice did. Its a shame that other businesses dont treat their customers like Monoprice does. I refuse to shop with any business that over charges for S.H. so they can make an even larger profit, on an already over priced item. Thanks, Monoprice, your the best!

Very Satisfied
Reviewer: jmcmann
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11/3/09 1:00 PM
These guys are a class act. Great prices, good products and fast shipping. What more can you want?

Very Satisfied
Reviewer: wheelspastore
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11/2/09 8:46 PM
Excellent company to order from. I order products from them several times a month. Out of the 10+ times I've ordered from them, I've only had a problem with one product and they immediately issued a refund.

Very Satisfied
Reviewer: socom18e
User Rating: 
Click Here to See the Profile for socom18e

11/2/09 12:03 PM
Company is great all around, never have yet to have a problem with parts, shipping or communication. Can't reply on customer service for the fact that I have never had to use them.  
 
Just wanted to post this and let everybody know that I have ordered from them many of times and it's always been a great experience and I just wanted to pass this along to you all.  
 

Very Satisfied
Reviewer: LGIT
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11/2/09 10:12 AM
Excellent merchant. Quality product, good selection, awesome prices and great customer service!

Very Satisfied
Reviewer: fuego24
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11/1/09 2:52 PM
I've made many cable purchases from Monoprice and they all have been fantastic. The quality of the cables are top quality, and the prices are unmatched. They ship them usually that day or the next day at the latest if the cables are in-stock. Which they usually are! Great service and a web-site that I will continue coming back to and sending all my friends to for any cable needs.

Very Satisfied
Reviewer: boldent
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11/1/09 2:15 PM
This was an easy, flawless transaction. I received great quality cables at a low price! They were shipped quickly, and I've had no issues.

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