I was able to find the itme I wanted quickly, complete the order in minutes and received it in 3 working days. Total satisfaciton.

As always, I received my order quickly and everything as expected. As a regular customer, I am happy that I can always count on TigerDirect to get what I need when I need it. A+

Excellent service at all stages of the purchase.  
Delivery time was phenomenal!  
Product purchased works exactly as expected.  
Thank you Tiger Direct.

I ordered extra memory card for a 5 year old laptop on a Thursday and had it in my hands on the following Monday. Very fast shipping.  
 
The memory card worked fine and was as described.  
 
The price was better than prices locally in spite of the shipping charges, which I felt were a little on the high side.

User friendly shopping website  
fast delivery  
well packaged...  
what can I say, I'm very pleased with your services!

Absolutely no problem with them.packaging was well done, products were exactly as advertised and delivered on time.Will buy from them again.

Had to find out the hard way that the MB I ordered does not support things as well as the add stated. Their own programs for updating the BIOS does not work for any 64 bit OS. Also only had tests for memory for a few companies. The rest a guy never heard of. The tech support from the MB company was childish at best. When in doubt chat with Steven W. at Tiger Direct. The only place a guy will stay with you and hunt down a problem to the end. Total support, stands by the product no matter what. We have new memory coming and the return #s for the other ones. Quick, easy and totally painless. I have used Tiger many times and I will not shop else where. Their people are professionals with the attitude to get the job done and the customer happy. If you have a question ask it before you buy with that neat little chat box in the upper right hand corner. Tigers delivery service is second to no one. I'll have another order for them shortly. Thank you Tiger and Thank you Steven W.

I cna't tell you how many times I have ordered from Tiger Direct and never had the opportunity to write a review. David Nieves, you are the best with knowledge and customer relations. If you are in trouble and need help, dial Ext. 5940 and ask for David. Great place to shop.

I just purchased a TV from Steve at Ext. 5833.  
He was excellent in helping me with my order, patient while I decided which to buy.  
Also, he was totally polite, informative, and respectful. Keep hiring people like Steve.

Fast shipping, packed well. Had to return a DVD burner from initial order had no trouble.  
 
Overall great service and pricing.

I am extremely unsatisfied with my experience after I placed my order.  
I ordered a hard drive from tigerdirect.ca, and when my order arrived, the packing slip contained a line which read "Amt Charged to VI $147.68". That's fine. However, when I got my visa bill, $154.52 was actually charged to my card.  
 
 
I sent customer support an email about this and all I got back was the following:  
"If you look at the packing slip there is no GST added on that is why  
this is not an invoice. By mail you should have received your invoice.  
Regards  
Nicole"  
 
 
I'm not sure who would consider that a reasonable explanation! If you are going to give the customer an official piece of paper with line indicating an amount being charged, then that's the amount that should be charged. I have never before had an experience where two different amounts were given and I should "magically" know that I should just ignore one of them for no apparent reason. This is simply ridiculous!

I've purchased a number of things from TigerDirect.ca and most purchases have ended badly.  
 
Most recently, I purchased a refurbished Gateway laptop from TigerDirect.ca. There were problems with the system from the get go - the system overheats and crashes when i'm using graphics-intensive programs. As well, the DVD drive was buggy from the beginning, and died shortly after the 3-month warranty period expired.  
 
I also purchased 2 new Maxtor 250Gb external hard drives. Seemed like a good deal, worked fine initially, but died within a few months. Both of them. They were sale priced, and now I know why. I couldn't send the drives back for replacement because data can be recovered from dead drives, and I had business information on the drives. So I'm out even more money.  
 
I tried to discuss these issues with customer service at TigerDirect.ca but found the experience pointless and frustrating.  
 
Based on these unresolved negative experiences, I don't expect to make any further purchases from TigerDirect.ca.

I had a sad experience with tigerdirect.ca. It all began with ordering two hard drives to set up a RAID system. After long waiting, I received the drives, but none of them seems to be working. The two representatives I talked to were awful. One told me to call Hitachi to find out whether my computer system is compatible with the hard drives and get verbal confirmation. The other told me that I would be able to get replacement drive in 3 days because they have warehouse in Vancouver. I placed the replacement order and it came in 13 days! By that time, I had to buy additional hard drives from a local store. Now I have to return the replacement hard drive, but found that they did not reimburse me for return shipping for the first return. I was tired with fighting with their representatives and decided to keep the replacement drive. This is so sad.

Purchased from Tiger based on the rebate offer.  
 
The rebate was rejected because the postmark was to late and no UPC code. Yet their own document ions shows the correct postmark and the UPC label.  
 
Will never buy again if I'm counting on the rebate. It's a rip off.

I had made a big purchase so that I could set up a office network of 18 computers. It took the 2 weeks that they said it would take and it came right to my door. I set up the network within the week to find that the patch panel I had purchased is a bit flaky.  
Everything came well packaged so I do not blame tigerdirect for this.