Totally unreputable. I purchased ECCO shoes and originally placed incorrect shoes. I corrected the order, and was sent the wrong shoes, I returned the shoes, the received the correct shoes. I was triple billed: The correct shoes cost $184.00, but I was charged for the shoes I returned, and, plus the order change (no shoes sent). I was promised a check on 10/01/2009, never received it. I would advise anyone who shops for Golf equipment to stay clear of this company.

My review is really a neutral review. I did receive the golf bag ordered, it just took a month. Also, since the bag failed to ship on time the 3rd party payment company refunded to my credit card (but kept a $1.70 processing fee which was not disclosed up front). The bag did finally ship and I received it. I then made payment by money order. The item was as described. Read the other reviews and order at your own risk. I had a mixed experience and would not order from again.

I ordered a set of Adams clubs, ogio, grom bag, an umbrella and golf towel from BHM golf. I ordered over the phone. I spke with Brian and found him to be very helpful and professional. He gave me a great price on the clubs and when I asked him to recommend a bag, he didn't steer me to his most expensive unit but to the best value he could offer me at the time. I got the bag for 50 dollars less than any other vendor, even ebay was selling it for. When asked about delivery times, he was very honest and informed me that some items could take up to 10 days to arrive. I got the clubs 4 days after ordering them and the balance of the order 9 days after ordering them. He promptly provided me with tracking numbers and when I e-mailed and/or called him regarding the status of my order, he was helpful and truthful. I highly recommend ordering from BHM golf and would not hesitate to use them again.

I have had recent encounters with BHM and have nothing but good things to say. I ordered a set of Mizuno MP62 and they arrived n a timely manner, and with the changes I requested.  
 
I also just recently decided to buy the newest Mizuno irons (yes, addict I know!), and called BHM. I didn't have the full amount just yet, but as a repeat customer they made some arrangements with me to pay over three months. So, I gave them a $250 deposit. Unfortunately, my car suddenly needed $1000 work on it, and this meant I could not get the clubs now. I called BHM back, explained the situation, and with no issues told I would get the refund, and when I could I would get the same arrangements to buy the clubs since I am a repeat customer.  
 
So, I have had good experiences. I have talked to them several times, and they have called me even more to work with me and meet the customer needs. I do know, from what they have acknowledged, there have been issues with vendors and other business related issues that have caused some bad customer relations. They are, at least to me, taking responsibility and wanting to set the ship right, so to speak.  
 
I am, of course, supporting them and encouraging folks to buy from them. But, before you do, call them and talk to them. Unless I am singularly unique, you will find a willingness to make things as you request. I believe in second, third and fourth chances, especially where there is acknowledgment and interest in making new changes in business practices.  
 
Greg Johnson  
Tacoma, Washington

I ordered a Taylormade putter that, even though it was within BHM's delivery guidelines, took 17 days to reach my home. BHM was very empathetic to my queries and tried everything in their power to acquire my putter in a timely manner. They followed up immediately in a very professional manner with accurate information to my inquiries. My putter arrived packaged appropriately. It's a beautiful putter that I plan on using for years to come. I would recommend BHMGolf.com to anyone looking to purchase golf equipment and plan on visiting their website often. I give GHMGolf.com FIVE STARS!!!  

This review was modified by its author, Dennis Newberry, on 10/1/09 12:35 PM.

I ordered some Adams golf clubs (1" longer than standard) from Brian at 6pm central time before I read all the review about BHM. Once I read the reviews I decided to cancel my order, so I sent BHM an email about 8pm that same night and asked to cancel my order. Brian wrote back the next day and said it was too late because they had already shipped. We emailed back and forth and he kept insisting there was no way to stop the order because it was already on it's way. I called my credit card company and he had not charged my card yet so I told them to cancel my credit card number and reissue me a new card. The next day I get an email from Brian saying that I could not order the clubs with the 1" extension like I wanted so he would cancel my order. Not sure what kind of game he is playing but I would not do business with this company. Pretty shady...  
 
Right... He's telling the truth and all the people who have written in here went out of their way to make up lies about BHM. I just hope if you are reading this you strongly consider taking your business to a reputable seller. There are lots of them out there to choose from

This review was modified by its author, Rookie1958, on 10/2/09 1:35 PM.

I ordered a sun mountain speed cart v2 on bhmgolf.com. After my order, the site informed me that I would receive an email with the tracking number. Three days later, I called bhmgolf.com and the person that answered the phone was rude and cursed at me. When I asked him if he was cursing at me, he replied, "No. I was cursing at my doctor!" As we continued, I informed him that I did not receive an email with the tracking number. He informed me that it would probably be in my spam folder. So, I checked that and did not find an email from bhmgolf. When I called him back he start cursing and yelling at me, which caused me to respond back at him. Finally, he ended up sending me 4 copies of my invoice that contained the tracking number.  
 
Although, he called me back to say that he was at the doctors office in severe pain and apologized, I decided to look up bhmgolf and to my surprise found that I am not the only person he has treated this way.  
 
Finally, he did not send me my free hat that was advertised with the purchase of the cart.  
 
****UPDATE****  
Believe Brian if you want, but it was he who called to apologize. If I had provided a wrong email as he claims, then I wonder how was it that he sent me notice of the order the same day that stated, "upon shipping, we will send you a ups shipping number.", then 3 days later claim I typed in the wrong address in my order. In fact it was he that read me my email back. I never told him this over the phone. In addition, what I read about BHM golf was after I had exchanged profanities with this guy.  
 
Also, he threaten to have me arrested for harassment for calling him and text messaging him. However, it was he who initiated the calls and text messages, calling me at 1:30am his time and texting me. Believe me the attorney general will have all of this evidence.  
 
What a disillusioned individual!

This review was modified by its author, swiftn8, on 8/18/09 2:03 PM.

BE AWARE ! Called to see what was in stock and was essentially yelled at "THIS IS ON MY WEBSITE". Was so rude I hung up. He called back my number and SCREAMED PROFANITIES for hanging up, he then threatened me personally, do not call this number or he will swear and harass you. Am reporting him to the Better Business Bureau, his attorney general.

This review was modified by its author, leftygolfer, on 8/14/09 12:35 PM.

About the answer wrote by BHM.  
 
Unbeleivable that BHM still in business.  
 
BHM ship to me the wrong clubs and it takes 60 days to have my money back.After going on the BBB way.  
 
They are champion to invent wrong stories about their clients.  
 
I can't beleive that they think that customer trust them.  
 
I hope that BHM won't be in business anymore.  
 
Crazy people in business.

This review was modified by its author, jeapic, on 8/18/09 7:41 AM.

Brian is a crook full of misinformation and lies do not do business with him. I can bore with a long story but it is the same as you can already read in the cases above. Best plan is to cancel your order, demand a refund, post your experinece here, refer the case to Illinois Consumer Fraud Bureau, and dispute the charge with your credit card company with the details.  
 
UPDATE...7/29/09  
 
as you can tell Brian has finally found this website and wants to continue telling his half truths and lies... Brian if you will send me a ups call tag, (as I have told you in many emails and phone conversations) you can have the wilson clubs you sent... Yes that's wright folks he sent the wrong clubs. Clubs I never ordered, clubs I don't want, and they are still in the box sitting in my garage waiting for a ups call tag. This was after you promised, promised, and promised the set of TopFlights would be here soon/nextday/etc.. You tried to get me to take wilsons I said no. You sent them anyway! Your problem not mine. I am dam sure not paying to ship them back to you. I ordered TopFlite's from Dicks, the same clubs I originally ordered from BHM that were "in stock" lol, got them in two days from Dicks! Brian give it up all your responces sound alike. If everyone is so ridiculous and your so great why is the state after you and their are so many compliants against you. If I don't get a call tag from you within 30 days you will forfiet your clubs for the storage fee.  
 
Call UPS send the Call tag I am done with you. I suggest no one ever order from BHMgolf!  
 
UPDATE #2...  
I am ridiclous now that is funny. You have never sent me an email with any call tag. I wonder what UPS would say about your claim??? I cannot believe you are still trying to get anyone to believe that in today's online world that if I order something from your website that you would not already have my email. Your website does because when I made my complaints there I promptly got emails back! So once again Brian is not telling the truth. You never tried to even fill the order I placed with you much less please me. You have been rude to me and my wife on more than one occasion.  
 
Brian my email address is tommyquaid@verizon.net... send the call tag and you can have your wilsons.  
 
Update.. 10/5/09  
this a cut and paste from Brian..  
 
Sent: Sat 10/03/09 7:30 PM  
To: tqbball@hotmail.com  
 
Hello tqbball, This is regarding the review that you wrote for BHM Golf at ResellerRatings.com:http://www.resellerratings.com/s5592/c475571.html#comment475571--------------------------------------------------------------  
You are complete LOSER! YOU ARE A FUCKING THIEF AND YOU STOLE THE CLUBS. YOU ARE BEING REPORTED TO YOUR POLICE DEPARTEMENT. DO NOT CONTACT BHMGOLF OR YOU WILL BE ARRESTED IN YOUR HOMETOWN. READ THE LAW BIG BOY! --------------------------------------------------------------  
This message was relayed to you by ResellerRatings.com for BHM Golf. If you wish to reply to this company, simply hit reply or compose a new email to sales@bhmgolf.com.  
---------------------  
And that's right everyone still no call tag from Brian!  

This review was modified by its author, tqbball, on 10/5/09 3:17 PM.

BHM golf took my order and credit payment in Feb. 2008. I never received the merchandise. There was always an excuse about the supplier or the standard,we will mail it by Friday. Needless to say the push cart that I ordered was never sent Finally I contacted, The Better Business Bureau of Illinois (BHM never responded to the inquiry)and my credit card company to proceed to obtain a refund. It was beyond frustrating dealing with this company.

Well, all I know is, I ordered a set of Nickent ARC irons with stiff shafts, along with an ARC 56-degree wedge, from Brian, and they just got delivered -- in four days via UPS, with free shipping. Honestly, I received exactly what I ordered. I must acknowledge the myriad bad reviews about BMH Golf here, but I had no problems whatsoever, and got the best price on the ARCs in all the land. Plus, Brian gave me $10 off the 56-degree wedge. Caveat emptor is always good advice, but BMH Golf and Brian took care of me, for sure. Now if the snow will ever melt here in Maine, I'll actually get to use my new dolls in the spring. Golf on. . . .

The biggest bunch of knuckle heads on the planet! They're not only the most rude people I have ever dealt with but the most untrustworthy.  
 
I ordered a golf bag online on 12/2/08. After waiting one week for shipment, I called; only to be told that it would be shipped that Friday. Another week went by..still no bag. Called again, another person w/o any home training answered and told me it was shipped that Friday (it had mysteriously been back ordered). Waited another week. Another person tried to "find" the order. I was told it had been shipped that day. I then was delivered a Tracking No. from UPS...w/ little info, plus it was being shipped to billing address - not the shipping address. I then tried for over a week (Christmas holidays) to track this Christmas gift. It was a NO-SHOW. Called on 1/6/09. Not only was this guy pathetic, he sent me an email telling me he had returned my money - but was for another person that he insisted was ME! Finally after much of flake talk, he found where the order had actually been canceled weeks earlier!!!!  
 
In a time where not many people are eager to spend money, one would think a company that uses Ben Hogan as a moniker would be responsible & more eager to take my money!!  
 
IN REFERENCE TO HIS REPLY BELOW. I HAD TO EVENTUALLY GET MY CREDIT CARD CO TO DISPUTE THE CHARGES IN ORDER TO GET MY REFUND. HE ALSO NOTES THAT I RECEIVED MY ORDER...TOTALLY NOT TRUE.  
 
AND WHAT DO YOU THINK OF A BUSINESS THAT WOULD POST YOUR ORDER INFO!!??  
 
THIS GUY NEEDS LOTS OF PRAYERS!

This review was modified by its author, jmhowrad, on 7/28/09 2:56 PM.

This web site is a total rip off...DO NOT DO BUSINESS with these people. To everyone that is having difficulty getting a refund...BE PERSISTENT!! Please contact the Villa Park Police Department to let them know the situation. They helped me get my refund. Brian will play games but don't let him. Keep after him!! It took me 1 1/2 months to get my refund! BUYER BEWARE!!  
 
This is response to BHM's reply...My order was cancelled(by me) and never delivered(because I did not want the set)...so, I never received any merchandise from you(thankfully) and you finally refunded my credit card after a month and a half ordeal of unpleasant phone calls and email exchanges. You know that's the truth...Check with UPS, they will also tell you the truth...Mr. BHM, your delusions are amazing!

This review was modified by its author, Wifey, on 8/2/09 7:17 AM.

Glad I found this website. An earlier posting turned me on to the Illinois DA's Office (http://www.ag.state.il.us/pressroom/2007_12/20071228b.html). This was the only way to get Brian's attention. Still owes me a partial reimbursement. Hopefully, when we all file a claim with the DA's office, we'll get paid when they shut him down.