The Sharp TV I purchased from TVSDEPOT.com is a excellent TV and I am very happy with the product. But I was very disappointed with the technique this website used to sell the product.
An Up-Convert DVD was offered as a promotional item to purchase this TV ( a very expensive TV).
Initially this website did not even ship the promo item and I had to call multiple times to get them to ship the item which I received 5 weeks after purchasing the TV. When I received the promo item it was a very cheap off-brand DVD which NOT a up-convert HD DVD player as was advertised by the website. When I called and as for the appropriate promo item to be shipped, I was told I had to accept whatever item was sent and that they were not required to send the advertised item. What a rip-off! I will never buy from this website again.
whole proces with order was great and i recieved the product on the time. I am very sadisfied with the purchasing from tvsdepot. The custumer department was very helpfuly.
OVERALL EXPERIENCE WITH FOTOCONNECTION HAS BEEN GREAT. HAD SOME PROBLEMS WITH BILLING ISSUES BUT THEY WERE RESOLVED QUICKLY. GABI HAS BEEN A GREAT HELP IN MAKING SURE I HAVE BEEN EQUIPPED WITH THE RIGHT SIZE OF BATTERY FOR MY SONY CAMCORDER. DO APPRECIATE THE HELP A TON!!
Good price on camera. Not a GREAT deal, but a good deal. Camera listed for $549.00. Did not have recording media included in price. Only included std. 20-min. battery. Saw another deal where camera listed for $599.00 and included 2GB SD recording media and extended time battery. FotoConnection agreed to match price and features. I have not yet received the camera. Ordered with 2nd day shipping, but package is lost in transit. FotoConnection has reshipped package. Total price including shipping and upgrades to match similar offer mentioned: $679.XX. I should request a price break on the shipping ($49.95) for the inconvenience. You should believe NexTag! The similar offer was actually the best deal!
This was a terrible company to deal with - cancelled my credit card for this order. Very coercive selling tactics - website showed $199 shipping fee, they changed it to $399; receiving multiple emails each day in a harassing way - asked them to cease and desist, they have not; said I cannot cancel in the way I did, that I must call them; I have sent multiple emails to tell them I would report to the Attorney General's office and now they send multiple emails each day; I have filed a complaint with the BBB in NY. This company does not have good ethical standards - advertisement, selling tactics.
The saga continues! I bought a additional 2 year warranty with my Samsung Home Theater (read below) and the warranty company is now giving me the runaround and telling me that they will not honor the warranty. They are in cohoots with RiteBuys and hopefully the NY Attorney General will do something about this!
usual bait and switch, i wanted to buy xti for 459, got an email to call to confirm, i did, and their service rep said that the camera didnt come with a battery or charger, and that it was 200 more if i wanted it. I said no, so then he said that camera was out of stock, so i asked when they would get it, he said they wont have it anymore. I called their sales person, who told me they have everything thats on the website, so i called the other guy back told him that, and he said that the sales people dont know what they have, only he knows.
So i cancelled my order, then called the credit card company to cancel my card after read reviews that said people had unauthorized charges posted to their account (happened to my friend who bought an xti from 21 century electronics with a debit card, now he lost all his money).
stay away from them. just read the reports on BBB
http://www.newyork.bbb.org/reports/businessreports.aspx?pid=44&page=1&id=89786
i would also fill out a complaint form and send it to the NY States Attorney at
http://www.oag.state.ny.us/internet/complaintspage.html
FotoConnection - Great Price - if the camera lens was ever even available. After ordering on-line, I had to call - they then tried to sell me other stuff, even go with a different (cheaper quality) lens. 3 days later the item was not yet shipped. I called (3rd time) asked for a supervisor and only then told the item was on a 7 week back-order. I'll never shop there again.
I am not certain if this is Ritebuys.com, but it appears there is some connection to this merchant and ritebuys.com. RITEBUYS.COM is a scam company and practices BAIT and SWITCH, and does not sell what you believe you bought. I purchased a SONY digital camera, and then received a phone call that the camera I bought was not a US model, and only came with a 30 day warranty. They then tried to sell me the US model for nearly $100 more and about $40 more than retail stores were advertising. STAY AWAY. I am contacting SONY, my attorney general, and my Credit Card company. SCAM ARTISTS! BEWARE!
Victor was very helpful with my online order today. The company was very prompt about responding to my inquiry and answered all my questions. Their paperwork is very thorough and I felt very comfortable that they had the order correct and would process it properly and promptly. I look forward to doing business with them in the future. -- Howard Robbins
THESE GUYS ARE PROFESSIONAL SCAMMERS!!! Do not buy anything...even a mouse pad from these crooks! Don't learn the hard way like I and dozens and dozens of other people are finding out everyday (I wish I would have read the reviews before placing the order!)
These guys are trying to con me on $2,637.97! They are quick to pickup the phone when you are placing the order...(2 mins) but to talk to customer service it takes upwards of 25 mins. Even then, customer service seems like they deliberately try to be RUDE to you and are of no use. I wonder if these guys were trained with the mindset to scam us poor consumers...F*CK, I have to hand it to them...they are really good at what they do! I've filed a chargeback with my credit card company..I suggest everyone does so we can shutdown these scammers...
DO NOT BUY ANYTHING, I MEAN ANYTHING FROM THESE SCAMMERS!
I Called FotoConection with questions about a camcorder package I'm interested in ordering,Fotoconection had the best package and thebest price. I spoke with Victor who was very pleasent and willing to answer all my question with no pressure to purchase.
Customer service at Fotoconnection will bring me back to purchase other needed item thanks to Victor.
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