Seems to be a common problem with this site advertising a product at a certain price, but then turning around and saying they no longer have it in stock at that price. I too used their inventory check to confirm that a product I wanted was in stock. I got a quick reply, saying that it was available and could be shipped within 3-5 days, so I promptly placed my order. Five days later, *I* had to initiate a follow up, because the futurepowerpc website listed my order status as "New Order". That status remained unchanged since placing the order. The same day, I got an email reply stating that it wasn't actually in stock, because it was coming straight from the manufacturer, rather than from futurepowerpc, thereby making the initial inventory request complete nonsense (and a flat out lie). Later, I also recieved a phone call stating that they mispriced the item on top of everything, so if I still wanted it, then I needed to confirm. They would not honor the original listed price, so I quickly cancelled my order. A lot of time was wasted waiting for this purchase, and I can't imagine how much longer I would have ended up waiting if I didn't initiate the inquiry into the issue. I've ordered items from this company many years before, and I expected much better from them, only to be sorely disappointed.

I ordered PNY GeForce 9600 GT 512MB GDDR3, PCI Express 2.0, SLI Ready, (Dual Link) Dual DVI, HDTV on 2/23/09 I get a call 2 days later from rep which is telling me that the cards is not available and do I want same thing without the game. I agreed. I called the company on 3/9/9 with a question about where is my card they tell me that PNY card is out of stock and PNY is making the card and it will be shipped sometime this week. I got upset they should have told me that when they had me on the phone. This is ridiculous. Future Power PC charged me on 2/25/09 for the card which is not made yet and they don’t have it. This is bad company with bad communication skills don’t order from them. I know that I will not.

I ordered a laptop hard drive. They showed it instock. I checked there order status for two days. No change from status "new order". I called and was told that it was out of stock. Very poor communications.

Item was in stock when ordered, but now it is not in stock at the price I agreed to pay.

Read carefully about my experience so you gain some insight about the attitudes and ethics of this company.  
 
I had a terrible experience dealing with this company. They make up varying stories and lies that they are undoubtedly good at telling to scam their customers. I had purchased a WACOM tablet from them at 120 dollars, and they had already charged my credit card. Shortly after, a lady called me and simply said "There was an error in pricing. We can't cover the cost for the tablet at that price. You can buy it for 200 DOLLARS though." I thought that was outrageous so I told her to cancel it. Later when I called because they had not refunded the money on my credit card, the man that answered the phone explained that "the item is no longer in stock, so we will refund your credit card". Convenient excuse, right? I decided to see what would happen if I explained more, and I mentioned the other lady changing the price on me. He said, "Oh, that was a promotional price. We offered it before, but have now changed it." He then ACKNOWLEDGED the item HAD been available for purchasing at the promotional price (READ: not an error in pricing), but not any more. I told him that I had checked out the item at the promotional price and FuturePowerPC had CHARGED my credit card for the promotional price, but the man just said "nope, sorry" and hung up. Two VERY different explanations - just stories to con customers. These are the facts, I will leave it to you to draw the conclusion.  
 
I recommend you stay away from this company and watch for their comments on customers' poor reviews as well. It seems they have an entire department dedicated to writing more lies to lure in more unsuspecting buyers by providing a false sense of honesty and good business ethics.

The first dvd drive was faulty. I called Samsung, they agreed the drive was faulty and gave me a transaction number. I returned the first drive to futurepowerpc.com within their 30 day policy. I had to pay shipping and was only given the option to repair the unit on their RMA return web site. I called futurepowerpc.com and was reassured that I would be sent a new unit. The second drive that I received had scratch marks on it. IT WAS NOT NEW! The second drive was faulty. I called futurepowerpc.com and said that I wanted a paid return and my money back. They just sent me a confirmation RMA number and an email telling me that I was going to be charged 15 per cent restocking charge and further shipping charges. I called futurepowerpc.com again and was told that this is indeed their policy. I’m keeping the faulty second drive as proof and this lesson has cost me purchase price, reshipping cost and time to warn you about their defective return policy.

Ordered a GPS unit and a memory card. Called 8 days later after not hearing anything from them to find out that the stuff is on back order. I really needed these things on time, now I am in trouble. Based on my one and only order with this company: they are not worth it. Any company that does not tell you for a week that your stuff is on back order is not trustworthy.

This company does not answer emails or phone calls. In fact, the person who last answered their number claimed it was a wrong number, even though it was an internal transfer. I ordered a Garmin c550 but have canceled the order and alerted my credit card company because I have no way to confirm that the company is even legit. I don't understand this seemingly new attitude held by online companies that not communicating with the customer is a good way to do business, but I do know that it is driving my business offline.

This company is horrible. Customer service over the phone seems to be limited to a single phone line, and it's the same person every time you call. They sent me a DOA computer processor and refused to refund me or exchange it.

Order arrived date expected. Not happy with packaging of video card. Box open and damaged altered or cut and repaired with clear tape. Card has some limitations. Found same card 2 days before delivery at Best Buy $7.00 cheaper in intact factory packaging unoopened.

I ordered a scanner from FuturePower PC. An e-mail was sent to me telling me that the scanner was on backorder. I told them to cancel the order since I needed it quick. The next day I got another e-mail telling me that the item was going to ship. I again told them to cancel the order because I ordered it somewhere else. 6 days later and I have the scanner. Now I am stuck with an extra scanner. I will never do business with FuturePower PC again!!!

Ordered the product and called phone support to inform them it was the wrong item. Sales person told me to refuse package and I would receive a FULL refund including shipping charges. When it was returned it I was charged a hefty shipping fee and was rudely lied to several times and never given a refund.

I placed a $1000 order and paid every bit of extra I could to get it shipped out as quick as possible. Immediately after I placed the order, I called them to make sure it went through and to once again make sure it was shipped out ASAP. They said they would put it through right then and get it out ASAP. A day later, nothing had happened, so I logged in to see that the order was still in the verification stage. So I called them up to see what was going on. Apparently they stopped the order because my phone number didnt match?!?! They then practically accused me of trying to use a stolen credit card. At the end of that, they told me to call the bank and get the phone number changed along with verifying the shipping address and then call them right back. So I did that, took all of 5 minutes. I call FuturePowerPC back and its 'busy', they had left for the day right after telling me to call them back. So anyway, I call them back the next day and they FINALLY ship my order out. Worst online shopping experience ever.

Ordered an iPod Mini from this company on Feb. 1which was shown as being in stock. Product did not ship and after three days I tried contacting them. The phone was busy. On February 7 I did indeed get through and they told me it was out of stock.  
 
I had logged in on numerous occasions to check on my order my account never stated the product was out of stock. I cancelled my order.

Placed order and 5 days passed with no notice of shipment. After several calls to customer service with no answer.....I finally got through to a rep and was informed the item was on backorder even though it still showed as available on the web-site. Cancelled order as I was expecting delivery by the 5th. day. My cc was never charged. I will not trust this site for accuracy on in stock orders.