Overall, my experience with Dr. Plasma was very good.
Our very, very old Hitachi big screen died on us (after about ten years) so we decided to buy an HDTV. I have been wanting to for a while, and have been researching for another 'while', and we settled on the Samsung HL-R6168W - retailing for about $4000. Dr. Plasma had it listed for nearly half that price, at about $2200. I immediately came to this site to check of it's reputation and was quite relieved. I bought a stand from them too, the stand to match the TV.
After I purchased the TV (through American Express... just in case) the next day they called to confirm it was me who purchased the item [routine] yet no one was home, so they left a message asking us to call them back so that they can ship everything out. After I did, it seemed that they were more interested in having me get an extended warranty than making sure everything was secure. I was never a strong believer in extended warranties, but by just saying "no" about four or five times (throughout a ten to fifteen minute conversation of getting the papers ready), I was able to bring the price of a three year warranty down from $500 to $150! haha. They also tried to get me to upgrade shipping from curbside to in home - a sixty dollar difference that they said they'd charge me forty five dollars more for - I said "No thank you" and we were off. I got the TV, the stand, three years warranty, and shipping to Los Angeles for under $3200, more than $1000 if I were to just go to Fry's and pick up the TV alone!
Shipping was a little bit of a nuisance as they didn't update the tracking numbers. Instead I got a call from the freight company that my order was in LAX and that I should call back to confirm a time for delivery (no one picked up the phone... again) exactly eight days after the date of purchase; a little more than the 3-5 day plus 1-2 day, but it's fine! I called the freight company (SEKO) when they opened in the morning (I got the message at around 10 PM) (this morning) and they said that they would be able to bring a truck out there from 10-2 today or tomorrow after 2; I scheduled the 10-2 one and ditched school for the day, haha. The two guys that came were nice enough to bring the TV and stand to my door instead of leaving it at the curb.
Transaction complete, and I now have an awesome TV without hurting my wallet too much.
This company is really great, and I'd do business with them in the future, as long as their prices are as low as they were this transaction. I recommend them 100%, and 110% if you like to haggle ;)
This review was modified by its author, modenadude, on
5/18/06 1:01 AM.