Excellent service! Great packaging, excellent customer support, shipped same day!  
 
Item arrived flawless. Could not even tell it had been refurbished!  
 
I would rank AccurateIT amoung the outstanding resellers. I have dealt with many and have found these guys to be one of the best. In my experience, they are better then NewEgg.  
 
I will do business with these people again and would recommend them to anyone!

I placed an order for a monitor I needed to ship to a customer with one of our computer systems on 6-24-04. My credit card was immediately charged, but the unit did not show shipping in progress until 6-29-04. On 7-3 the package still showed it had not left the shipper (Fedex) all they had was the shipping transmittal (according to FEDEX) but no monitor. I notified AccurateIt many times about the problem, they kept insisting it had shipped. It is now 7-8-04 (15 days from the order) and I still have no monitor. My last communication told them to get the unit here by Friday 7/9 or cancel, so they wrote me back blaming Fedex and telling me not to be "nasty". I guess I should be happy that I had to pay for another monitor for my customer, while they have had my money for over 2 weeks, and i have no product!