I highly recommend this website, i've ordered many thing from Play-Asia and i've never had any issue regarding shipments and credit card payments, usually the shipment it's pretty fast and at a low price.  
The customer service it's excellent, they always answer my inquiries in a short time and they are thoughtful with the customers.

favorite website!!! if you have problem about order, you can contact them and they find solution,professional and price really good; when you see all price on e-bay and other website for video game us & japon, you can compare with play asia and you will be surprise!!!

This review was modified by its author, brunebarbe, on 7/21/09 10:08 AM.

I've bought three times at Play-Asia.com, with three different shipping methods. I must say the products always reached in perfect conditions and in good time (a regular air mail with DS games took 5 days to South America!). The products are of quality and has really good prices (not so good in shipping though).  
 
But what I most highlight is the customer service. They always replied my mails within a day. In one order they ran out of an item's stock, but they apologized and refunded the value to PayPal. In the last order, because of my country terrible post service, it got returned without motive, and in Play-Asia they kindly reshipped it to me at no cost. The order reached safely this time.  
 
It's a great service with great products, prices and customer service.  
 
It would be good to lower the shipping rates, or to add more shipping methods (regular post mail with insurance or tracking).  
 
Thanks Play-Asia!

I would've written this sooner if i'd found out about this site.  
 
I'm from India and here, only the most popular game titles make it to local stores. For other games, I have no option but to import them. Thats when i came across play-asia which had pretty much whatever i wanted at good prices.  
 
I read all good reviews, and decided to order from here. But so far I've had a terrible experience with my first order itself.  
As i wanted to try them out i decided on a small first purchase of a component A-V cable for my PS2. And logically I opted for the free shipping option as there's no point paying thrice the product value for shipping.  
 
It never came for even 3 months (more than the standard mentioned 4-6 weeks) when i finally decided to mail them.  
Their reply was : Please notice that sometimes items are held up by your local post office or customs service. If you haven't done so yet, we recommend you to ask your post office for assistance as well.  
 
So i spent more than a month enquiring in my local post office, the head post office and i even had an acquaintance in the customs department enquire if the item was held up by customs. There was no such shipment from hong-kong or anywhere to my address.  
 
Now I am left wondering if they have actually shipped the item, as they had claimed to.  
 
>>EDIT 1: The issue seems to have been promptly resolved within a day. After seeing my problem, they've e-mailed me saying they have sent a replacement. Customer service seems very good and this may well be an isolated incident, seeing all the other good reviews on this site. Anyway, I will be updating again as soon as i receive the item.  
 
>>EDIT 2: I received the item within 10 days. Have tested it and found it to be working properly. Credit goes to the customer service department for taking care of this matter immediately. I give it full marks 4 tht. Still, I would recommend any1 to go for higher shipping options so as to keep track of ur orders.

This review was modified by its author, aniMEanie, on 7/17/09 2:14 AM.

My items have arrived quickly and in perfect condition. Great service! I'll definitely be buying from Play-Asia again.

When the items in my order were released, Play-Asia shipped them out right away! I have always been pleased with every order! The shipping took less than 2 weeks. (USA address) I will continue to come back for my imported games! Shipping seems a bit high when each item has it's own individual shipping charge...even when several items are ordered. Combined shipping would be nice! :)

This review was modified by its author, nekocat1, on 6/30/09 7:03 PM.

Ordered a game late night (7-8pm) and in the next day it was already shipped. Going To Edit After I Receive The Package  
 
EDIT:OK, received the package and very satisfied (but I was uber excited)  
here is the picture http://img189.imageshack.us/i/dsc00174zav.jpg/

This review was modified by its author, jpbaloga, on 6/19/09 5:07 AM.

Good shop, very fast shipping, never problem.  
i bought a lot of things and it was good evrytime.

I've purchased the mario plush toy and I just received it yesterday. It was just like what I expected and making the comparison of the price, play-asia has the most reasonable price. Appreciate it and I will definitely get more items from play-asia. Keep up the good work!

This review was modified by its author, debbieslee, on 6/10/09 2:53 AM.

Play-Asia was the only place where I could buy Ratchet and Clank : Quest for Booty, disc version. At first, I was a little unsure about buying online as I have never done such a thing before, but I decided I needed to while the game was still in stock. I used a prepaid Visa Master card, and I ordered the cheapest shipping, in a bubble envelope, ( Which mentinoed it would take 10-15 days) and it took my order exactly 15 days to ship all the way from Hong Kong to Canada. Once I made my order, they had it prepared and already shipped off within 7 hours. Play-Asia is totally trustable, and it is a VERY safe site to buy from. They also sent me 5$ US off for next purchase over 50$, so I thought that was very nice of them. I would consider buying from them again because they packed the item very well and in GREAT condition, fast shipping, great packaging. Definitely recommend it for anyone wanting to import games!

I've only purchased two games so far from Play-Asia. I've read some other reviews and it seems that people usually have the problem with Play-Asia's shipping and sometimes even allocating the games. However, in my experience, Play-Asia has been very efficient at processing the orders and shipping them out withing 24-hours. They have varieties of games and it is by far the first place I look for games that is not available within the U.S.

This site never lets me down, postage is always on time and the goods have never been faulty. Prices are way cheaper than going to retail, and in general cheaper than other sites. The close proximity to Australia makes it a good choice for importing for me.  
 
Customer service is top notch, always quick and easy to understand (most of the time within 2 hours!). Very good!

I switched from YesAsia to Play-Asia early in the year because they are cheaper in price and can use coupons.  
From January to the end of April I've placed 5 orders, all involved pre-orders.  
For all pre-orders, I placed the order and paid via PayPal at least 2 weeks before the release date.  
However, out of these 5 pre-orders, they delayed the shipment of 2 of them.  
 
The first time was in March, they told me on the release date that they had to split my shipment because my pre-order item is not in stock. I emailed them to ask why, thinking that they might not have received the item on their side. However, their answer shocked me:  
"I am sorry that this item is not in a high demand and thus rather difficult to find the source. You would probably need to wait for 1-2 weeks more for us to get the item and we kindly ask for your patience."  
I think this is unacceptable because the CD I pre-ordered actually ranked 3rd place in ORICON for the release date so there's no reason for not being in high demand. Most of all, Play-Asia's duty, after receiving my payment, should be to "place" a pre-order rather than to "source" it after its release. But this was the first time theny delayed my order then, so I bore with them at that time.  
The item was subsequently shipped one week later.  
 
For the second time they delayed my pre-order, I placed the order and paid via PayPal on April 30 for an album to be released on May 13.  
On May 13, they splitted my order and once again told me that my pre-order item was not yet in stock. So once again I wrote to them asking for a reason, again thinking that they either has not received the item on their side, or they had difficulty sourcing it.  
Play-Asia's answer, 5 days after the release, once again shocked me:  
"We have just informed by our supplier that the item is no longer available. We have tried to source the item from other means, however, we could not get sufficient stock to allocate to all the pre-order customer. Thus, we have cancelled your order. Would you like to change to other item or have the payment refund to your paypal account?"  
Now this time they don't have enough copies for all customers. Why didn't they place an order of "sufficient copies" in the first place?  
They didn't even offer me a reason on the release date, but only replied and cancelled my order after I wrote them.  
I have paid for the pre-order so that Play-Asia couls pre-order for me, and for the second time they said they didn't or couldn't pre-order for me.  
I wonder why YesAsia and CDJapan can even have extra copies in stock, while Play-Asia failed to even have enough copies for all pre-order customers.  
In the end, they refunded via PayPal upon my reply. And I ordered from YesAsia nearly one week after the release date and they shipped it right after my payment.  
 
So this is my 5-month Play-Asia trial. And in the end, sadly, I had to switch back to YesAsia.  
Play-Asia is very attractive in price, but in terms of customer service and meeting with shipment date, they failed tremendously.  
Maybe some other customers may not agree with me, but I usually pre-order with these sites.  
I have read a few reviews here, some customers also have problems with Play-Asia such as the speed they ship and pre-ordering.  
So to conclude, I will never recommend Play-Asia for anyone who would like to place pre-orders.

This review was modified by its author, akatsukikyou, on 5/31/09 12:06 AM.

Item arrived in good condition. Delivery was not as fast as expected but all in all good service provided.

I've been using Play-Asia for around 5 years now for all my game importing needs. They've always been very prompt, informative, and overall enjoyable to do business with. I often recommend them to friends and family alike, and would just as soon recommend them highly to anyone looking into these reviews.