I trusted this store before, but my last order was shiped with used game instead of new Gears of War 2 Limited edition, they also not willing to help me.  
 
UPDATE:  
Not that bad after all. They refund me 20$ out of 49$. But not great.

This review was modified by its author, Lt.Saw, on 10/19/09 12:24 AM.

1nc again,good service from play asia.  
i m satisfied with them,n thakful of them 4 servicing.

This review was modified by its author, amaga, on 10/30/09 12:40 AM.

I have been happy with play-asia for more than a year. They ship games between 7 and 9 business. That means you will get games in just 2 weeks. I never had any problems with my transactions with them until now. I never wanted to resort to this because everybody makes mistakes. However, my recent transaction with them is simply something that I cannot let pass.  
 
I ordered 2 games from them amounting to $54.80. They shipped the game on the 3rd of July 2009. It's now the 8th of August and I still haven't received them. What's worse the last email I received from them was canned message. I sent them an email gently pressing my frustration about the problem and what I got was a canned message? I never really thought of writing a negative review because I wanted to give them a chance to make things right. However, disregarding the feelings of a frustrated customer is one of the few things I can't bear.  
 
This disheartens me and scares me to place another order on their site. I respected play-asia, and I want that respect to remain. But I was left with no choice. I will give them another chance if they come up with a sure resolution to my problem. For now, however, I am really disappointed.  
 
UPDATE: After I sent a message and sent this review Play-asia gladly gave me full store credit. Now I will review them again when I receive my new orders. I will let you guys know if there's any improvement.

This review was modified by its author, VsAssassin, on 8/17/09 1:22 AM.

order on Sunday night & get it on Thursday morning, good experience.

This review was modified by its author, Lok Lee, on 8/6/09 6:00 AM.

DO NOT USE THIS ONLINE STORE! It is a total scam. I ordered 2 games totalling $138 on Dec. 31st 2008. I received an e-mail that they were shipped on Jan 2nd 2009. I STILL HAVE NOT RECEIVED THE GAMES AND THEY ARE REFUSING TO REFUND MY MONEY! They respond to all my e-mails with the excuse that the post office is still checking it out. Do they really think we believe that it takes 8 months to check out if a parcel is missing or not. I am posting this warning on every possible site I can and have begun checking out the legal action I am entitled to take. YOU HAVE BEEN WARNED!

I've bought a game for xbox 360 on play-asia.com, and I was surprised to receive it 14 days after the shipment, here in Greece. I will continue to buy there that is serious and fast.

I’m sure most of you had heard about Play-Asia (my ad banner) by now. They are one of the popular online toys and games merchant at Hong Kong. I buy quite a lot of trading figures, plush dolls, solar gadgets and PC games in the past. And so I decided to leave my review on Play-Asia.com at Resellerrating.com.  
For your information, Play-Asia did indeed monitor the feedbacks every week from the customers. I have to say, this is a good moves for the company as I believe there are chances that many unhappy buyers will encounter problems with them. I, myself also experience such problem two years ago and I am still pissed off with the expensive crap figure I got over there.  
I have been buying from Play-Asia.com for many years now. They send me free coupon every end of the years (December) and also now offering free shipping to my country. I am really pleased with the purchase and refund. But there are always flaws on them that never change until now.  
 
There are plenty of reasons why I complete stop buying toys from them except only PC games and others budgets stuff I might find. I decided to state at least three here.  
 
Firstly, customer’s services that always puts me away from them. I simply dislike the way how they handle the delivery for my orders very fast without confirming the customers if there are changes or cancels require to be done before they send. I experience once for the order I made mistake ordering  
and cancellation is totally very hard.  
 
Not to mention they don't read my mail and delay after my goods deliver than they respond my mail. It was a complete disaster service I ever had in my life.  
 
Secondly, pre-ordering were charge when it says it won't. Besides, it happens a few times whenever I place my pre-order, it gets charge the next day and I was totally puzzled.  
 
It was completely a shameless thing to do and lies to the customers. Yes, I know they do refunds but the question is why they charge us in the first place?  
 
Thirdly, the figures and some items I discover are way too expensive compared to the Japanese store. This is why I decided to run away from them. The free coupons I received can't really convince me much to buy from Play-Asia sometimes so they really need to do some changes.  
 
edit Note: corrections and my spelling! >_>;;;

This review was modified by its author, starboykb, on 8/6/09 7:50 AM.

After my poor experience with another site I checked reviews written by other people to see what they think about this site. So I thought after reading positive comments okay I'll try it. I wanted this cd from an fairly unknown duo Denki Candy so I bought it using moneybookers. Everything seems fine,they replied quickly and recieved my payment fast. After a few weeks the status got updated to product shipped so now I'm waiting. Still I seem to have a rather bad feeling about this when I read here that they sometimes aren't as reliable as some people say. I do understand that it will take some time seeing as how I live in a very small country far away so it will take longer to arrive.  
 
update: It said on the site it would arrive in my country on the 27th of July. I waited from monday till friday. Today it's friday and I woke up saw my dad emptying the mailbox and he called me downstairs saying he got something for me. I was so excited; I finally got my cd,the box was in perfect condition so it wasn't bend or seemed like it had already been opened. Just perfectly packed. I opened it sorta roughly,got my cd out and saw I also got a coupon for 5% off. Yay and i'm not lying. Sure some people got bad experience with this site but I gotta say it got here quicker than I thought. Great online store (so far haha)

This review was modified by its author, HanaSakura, on 7/31/09 3:21 AM.

I've heard from some friends that play-asia is one of the best online retailers on the internet, so I decided to give it a try. This purchase was for a Sony Traveler Case for the PSP. The delay time posted on the website indicates a 5-15 day waiting time. So I had no choice but to patiently wait for the item. On June 23, I contacted them, saying that it was already 15 days and I asked them what seemed to be causing the delay. They promptly replied with:  
 
"Thank you for contacting Play-Asia.com.  
 
I am very sorry for the delay in shipping your order. There is a sudden  
delay in restocking. We regret the restocking date is still not  
confirmed. We will try to get the stock and ship your order as soon as  
possible. If there are any news, we will contact you. For the time  
being, we kindly request for your patience.  
 
If you have any further questions, please do not hesitate to ask."  
 
And so I waited again, sent them a couple of e-mails during the past month, and to no surprise, I got the same "generic" response. I even asked them why they still list the item as "Available" if they don't have any stock at hand, and they replied, aside from the usual generic BS, that "Our colleague would update the website soon if required.".  
 
Today is July 25 and still no word from play-asia. And I must say, considering the fact that this is my first purchase with play-asia, it has been one terrifying and very disappointing experience for me.  
 
I WILL NEVER ORDER ANYTHING FROM PLAY ASIA AGAIN!

Shipment is very quick, and they are extremely honest and competitively priced. I e-mail them questions and get responses in less then 24 hours. This order had many items and was shipped quickly. I just wanted to say that back in the day when the PS3 was released in Japan, I pre-ordered it and had it the Monday after the release at my doorstep. They are amazing.

I purchased two PS3 games from Play-Asia and selected the delivery option as Airmail. The package arrived at my house after 19 days. I would like to tell you that Play-Asia is a good online store and makes quick deliveries. But the late arrival was due to the customs office holding it. I live in India. At most you will receive your package in 3 weeks. I hope that Play-Asia will reduce the price of its PS3 video games and offer more discounts.

It was my first time to order any product online, and I'm glad I tried play-asia (which was highly recommended by a good friend of mine).  
 
Although one of the items I ordered was supposed to be available in 5 working days, I got it along with the other item I ordered in 4 working days.  
 
Play-asia's email responses to my queries are also very prompt and clear explanations are provided.  
 
Play-asia.com is definitely a highly recommended site for all your gaming needs. I'm definitely ordering again in the next few months.

Play Asia es una pagina muy chida n donde mucha gente puede improtar todas sus cosas de una forma segura rapida.

Prices are getting higher and higher than before, to the point that made me switching more and more orders made to Yes Asia instead as I always pre-order stuffs. Pre-order bonus for video games are not guaranteed but all basically based on luck.  
 
However, the customer services and reply speeds are among one of the best I've seen for quite awhile. Props for that.

I always deal with play asia, fast shipping and great products  
will most likely continue dealing with them

This review was modified by its author, fire_storm, on 7/10/09 1:09 AM.