| Tape Resources Customer Reviews - Page 5 |
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10/20/09 3:17 PM
The very best provider I have found for media, DVD publishers, and ink. I have bought from them for a year, and I wholeheartedly recommend them.
Tape Resources has:
1) Incredible customer service - Reps are knowledgeable and enthusiastic. I went on a quest to find good quality glossy, printable dual-layer DVDs for my company - a rare product that is s... Read MoreThe very best provider I have found for media, DVD publishers, and ink. I have bought from them for a year, and I wholeheartedly recommend them.
Tape Resources has:
1) Incredible customer service - Reps are knowledgeable and enthusiastic. I went on a quest to find good quality glossy, printable dual-layer DVDs for my company - a rare product that is seldom offered by US resellers. I called Tape Resources to ask about them, even though I knew they didn't carry them, and they said they would ask around. Within two hours they called back to say they had special-ordered them from a supplier, and I received them a few days later. Even though it was a special order, they gave me a discount for buying in quantity!
2) Stands by their products - When a DVD publisher they sent me arrived DOA due to a missing part, they immediately sent a prepaid container so I could ship it to the manufacturer, and sent me a replacement at no charge.
3) Good catalog and good prices - They're not a bargain reseller, but they generally come in just under market prices and always give discounts for large orders.
4) Responsible and quick shipping - Cake boxes of disks always arrive well-packed and in good shape even though they are fragile. Shipping is cheap for large shipments and a bit expensive for lightweight ones, so it evens out. And shipping is always prompt. If there are any problems with an order, they will contact you proactively and keep you updated.
5) No-pressure sales - Even though customer support is very proactive and communicative, they have never tried to up-sell me or suggest additional purchases. I've never received a scrap of advertising from them. Their quality products and service speak entirely for themselves!
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10/24/05 8:27 AM
I have been delighted, fantastic. Love it Love it Love it. I need to make up 50 characters.
Mark
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10/2/05 9:50 PM
I recieved the tapes exactly as ordered in record time. Great service and you can't beat the price.
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9/29/05 9:14 AM
It was suggested that I look into making a purchase from your company by another agency employee. Apparently they had had a good experience. After placing my order, I found that that was indeed true. Your commitment to your customers is superb and your follow-through is great. Thank you.
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9/4/05 9:43 AM
Excellent service. Highly recommended. Will do business with this company again.
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8/29/05 10:59 AM
Everything went smoothly. Why do I have to write at this 50 characters and why do I have to make a comment, I won't be taking this survey again.
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8/25/05 1:05 PM
This review was modified by its author, runnerlady, on
9/3/05 7:55 AM.
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8/22/05 3:46 PM
They did not have exactly what I ordered, so they called immediately and we made a very agreeable substitution. This is typical of my relationship with this company over the last 4 years. I recommend this company without reservation for their service, sincerity, friendliness, and quick order turnaround.
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8/19/05 1:51 PM
beside that the item i ordered was out of stock, the transaction was good.
one thing that should be look at:
I placed the order for my work place we use personal credit cards.
I had to put in the phonenumber corresponding with the credit card address. ( read not my work number)
I got a call at home telling me that the itme was out of stock and is on back order.
I would have liked that I got a caal at work.
or able to put in a day phone number
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8/12/05 8:24 AM
Very very easy and smooth process...will certainly continue to order from you, the order came within 2 days!!!
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7/18/05 4:41 PM
I know Tape Resources will have what I need at a reasonable price, and they'll do their best to send me my order on time.
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7/17/05 7:12 PM
Excellent as usual. Never a problem. Tapes ae usually in stock and never come in broken or missing part of the order.
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7/10/05 5:51 PM
honestly, tape resources is the best online company I have ever used. I've even visited their offices in Virginia, when I lived down there 6 years ago. Great service everytime!
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7/6/05 2:24 AM
I love ordering from this company. The best service and always ship on time.
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6/24/05 4:12 PM
Tape Resources in VA is great. The salespeople are extremely knowledgeable, the prices are quite reasonable and my orders came very quickly via US Mail. I've called them for information as well as to place orders and they are always friendly and ready to help. Highly recommended.
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6/20/05 8:14 PM
The Goods arrived on time in good condition.
Thanks
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