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| Tape Resources Customer Reviews - Page 4 |
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10/20/09 3:17 PM
The very best provider I have found for media, DVD publishers, and ink. I have bought from them for a year, and I wholeheartedly recommend them.
Tape Resources has:
1) Incredible customer service - Reps are knowledgeable and enthusiastic. I went on a quest to find good quality glossy, printable dual-layer DVDs for my company - a rare product that is s... Read MoreThe very best provider I have found for media, DVD publishers, and ink. I have bought from them for a year, and I wholeheartedly recommend them.
Tape Resources has:
1) Incredible customer service - Reps are knowledgeable and enthusiastic. I went on a quest to find good quality glossy, printable dual-layer DVDs for my company - a rare product that is seldom offered by US resellers. I called Tape Resources to ask about them, even though I knew they didn't carry them, and they said they would ask around. Within two hours they called back to say they had special-ordered them from a supplier, and I received them a few days later. Even though it was a special order, they gave me a discount for buying in quantity!
2) Stands by their products - When a DVD publisher they sent me arrived DOA due to a missing part, they immediately sent a prepaid container so I could ship it to the manufacturer, and sent me a replacement at no charge.
3) Good catalog and good prices - They're not a bargain reseller, but they generally come in just under market prices and always give discounts for large orders.
4) Responsible and quick shipping - Cake boxes of disks always arrive well-packed and in good shape even though they are fragile. Shipping is cheap for large shipments and a bit expensive for lightweight ones, so it evens out. And shipping is always prompt. If there are any problems with an order, they will contact you proactively and keep you updated.
5) No-pressure sales - Even though customer support is very proactive and communicative, they have never tried to up-sell me or suggest additional purchases. I've never received a scrap of advertising from them. Their quality products and service speak entirely for themselves!
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5/18/06 10:41 PM
This transaction, like all before it, was simply perfect. Quick, good stock, fast delivery. Just Perfection!
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5/6/06 12:34 PM
As always, this company provides great service and excellent products. My order of Panasonic Mini DV tapes arrived right on time, and, as TR advised me, the tapes are outstanding.
Highly recommend this company.
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4/21/06 9:03 AM
Website easy to work with and the ordering processing is also very easy. Prompt shipper.
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4/4/06 1:27 AM
very fast, efficicent, and easy - way to go! Experienced no problems whatsoever and got my tapes (along with a mini bag of MnM's) just in time for my project. Thanks!
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3/13/06 7:41 PM
Order was correct, arrived exactly as promised and ready to use. Exactly what I wanted.
thanks.
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2/17/06 1:44 PM
Equal or better than other prices on the net for the Data Cartridges I purchased. Product in stock and shipped the same day order was placed. Received the next day. This is the way it should work!
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2/15/06 2:32 PM
Excellent customer service. Same day shipping. Free freight!
Will do business often.
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2/13/06 9:46 AM
good price
excellent service
received my order the next business day
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2/2/06 6:46 PM
Company failed to provide credit or refund for returned merchandise.
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4/19/06 8:11 AM
This customer ordered tape in Oct of 2005. In mid January 2006 the customer wanted to return some of the tape. He sent the tape back to us which we received on Jan 15th and his card was credited on Jan 16. Due to a miscommunication, the customer wanted an exchange. He had cancelled his credit card and the bank had his credit from us but could not apply it. He contacted us on Jan 20th and we explained the situation. Customer contacted us and we offered to send tape to him to replace his returned tape since the bank could not account for his credit on the cancelled card. Even though his credit was still tied up in the banking system, we sent a replacement plus extra tape and a Sony DVCAM golf shirt on Feb. 3 in good faith even though we still did not receive the money back from his bank. As of 4/18/06 we still have not been paid for the order. |
Tape Resources
taperes
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1/29/06 1:56 PM
As always, the order arrived quickly and in fine shape.
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1/18/06 2:10 PM
Just an awesome company to deal with. I saw they had a high rating on here, and they definitely earned it. I especially liked the "welcome kit." They shipped the same day, have low prices, packaged the tapes well, and included a lot of good information. What more can you ask?
I'll definitely be making future purchases with them, and recommend them to anyone.
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1/2/06 3:31 PM
as promised .. on time and great price. I would recomend and will do business with again.
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12/18/05 10:30 AM
Great Company, Fast Service! Will purchase from them again. Great Customer Service! Just an all around great company to do business with.
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11/13/05 10:48 PM
It is always a pleasure doing business with Tape Resources! Excellent customer service, orders are processed quickly and accurately and they have great prices too! This review was modified by its author, budbudbuddy, on
8/24/06 4:07 PM.
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11/12/05 4:29 PM
I would not buy tape stock from any other source. Tape Resources is the best. Helpful. Friendly. Fast. Cheap. Amazing. I wish every supplier of all video supplies was like this.
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