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| Tape Resources Customer Reviews |
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Reviews 1 - 15 of 130
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10/20/09 3:17 PM
The very best provider I have found for media, DVD publishers, and ink. I have bought from them for a year, and I wholeheartedly recommend them.
Tape Resources has:
1) Incredible customer service - Reps are knowledgeable and enthusiastic. I went on a quest to find good quality glossy, printable dual-layer DVDs for my company - a rare product that is s... Read MoreThe very best provider I have found for media, DVD publishers, and ink. I have bought from them for a year, and I wholeheartedly recommend them.
Tape Resources has:
1) Incredible customer service - Reps are knowledgeable and enthusiastic. I went on a quest to find good quality glossy, printable dual-layer DVDs for my company - a rare product that is seldom offered by US resellers. I called Tape Resources to ask about them, even though I knew they didn't carry them, and they said they would ask around. Within two hours they called back to say they had special-ordered them from a supplier, and I received them a few days later. Even though it was a special order, they gave me a discount for buying in quantity!
2) Stands by their products - When a DVD publisher they sent me arrived DOA due to a missing part, they immediately sent a prepaid container so I could ship it to the manufacturer, and sent me a replacement at no charge.
3) Good catalog and good prices - They're not a bargain reseller, but they generally come in just under market prices and always give discounts for large orders.
4) Responsible and quick shipping - Cake boxes of disks always arrive well-packed and in good shape even though they are fragile. Shipping is cheap for large shipments and a bit expensive for lightweight ones, so it evens out. And shipping is always prompt. If there are any problems with an order, they will contact you proactively and keep you updated.
5) No-pressure sales - Even though customer support is very proactive and communicative, they have never tried to up-sell me or suggest additional purchases. I've never received a scrap of advertising from them. Their quality products and service speak entirely for themselves!
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11/18/09 1:15 PM
Tape Resources offers me a good product at a great price. Typically, they call before I need to re-order, but if I do need to use their website, it is quick and painless! Keep up the great work!
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10/9/09 12:39 PM
I have purchased DV tapes from this company many times in the past and have always been satisfied with the service and pricing.
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9/16/09 9:25 AM
After doing extensive research for Sony backup tapes which are costly I came across Tape Resources who had the best price and their customer serrvice was the best I've experienced in a while. Tara was great in following up and handling the entire process. Great prices and great customer service in a time that customer service is diminishing. Great Job!!!!
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8/30/09 4:02 PM
I have been using Tape Resources for many of my tape and disc needs. I run a small video & web company that needs a reliable vendor for physical media. Tape Resources is timely, professional, and has excellent customer service. I highly recommend them for your media needs.
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7/24/09 8:45 AM
I've been using Tape Resources for years...they do it right! Website is easy to navigate, prices are competitive with other sellers and they are a Virginia company.
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7/22/09 2:11 PM
This was a web order and was the easiest process I've been through with an online vendor. The products ordered were received in perfect condition, in a timely manner and were just what I ordered. I have since placed another order and the unit price was at least $10.00 lower than our current KCDA Agreement pricing.
Thanks for the wonderful resource!!!
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7/17/09 12:39 PM
TapeResources website is very user friendly and easy to use. I would recommend it to any of my coworkers. My order was on back order but TR customer service kept in touch during the entire process. This review was modified by its author, chalyard, on
7/28/09 11:51 AM.
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7/17/09 8:06 AM
Great Store. Their price are extremely competitive and they are great about getting you your products as fast as possible.
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7/13/09 1:36 PM
These guys rock! The difference here is the people you deal with. The customer service crew is absolutely top-notch, and they look out for your best needs.
For example: I got a call on one order, after hours, to let me know they had changed my shipping on a rush order to regular ground shipping.... because it would get to me sooner and cheaper! Now who would have thought of that?
Plus, they are extremely polite, very knowledgeable about the products, and they send chocolate with your order. Dude! As I said, these guys rock.
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7/7/09 5:08 PM
I always buy DV Cam from taperesources. The quality is good and the price is also compitable.
Easy to order and still I got free shipping.
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7/3/09 5:31 PM
easey transaction and fast arrival of the product, I am a happy customer
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6/28/09 12:56 PM
EXCELLENT PRICING. WILL DEFINATELY SHOP HERE AGAIN
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5/27/09 3:29 PM
Good prices and good selection. The extra $5 "handling" fee is inconvenient, but it only applies to small orders under $50. My company has ordered from Tape Resources for several years now.
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5/18/09 3:04 PM
I've been dealing with this company for a number of years, and their prices and services have always been outstanding. That's why I keep coming back.
Dennis Freeman
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