Good quality service for orders made internationally.

I was not able to used online ordering due to probably a firewall setting or problems on the Shark Systems end, but the order desk was very helpful and were able to answer questions concerning the product and shipping.

Ma commande m'a finalement ete livree et recue en bon etat.Merci pour le renvoi de la facture qui m'a permis de debloquer la situation avec la douane.

This review was modified by its author, jfu81824, on 5/20/09 2:36 AM.

ShopSharkSystems.com need to change the ordering process used on their website. It is confusing and as a consumer, there was a point where I was afraid my order could be shipped and billed 6 times!! That's when I met Jake!  
 
(jake.beischlag at shopsharksystems dot com).  
 
He took my hand and guided me trought the process by email in a very professional manner. Everything went swimmingly from there, Jake took care of duplicated order, he also took care of the automated email not showing any tracking number where it should... Etc.  
 
SSS is a real place, with fast shipping and real nice people. When everything is working, it's fast and reliable. Just save this email address in case you need any help. I just hope he's not a friend of the guy who coded the website, because I would suggest giving that guy his termination notice, or at least a good slap behind the head!  
 
Overall very satisfied with good old email service, shipping fees and delivery times. Will definetely buy from them again.

This review was modified by its author, multipass, on 4/17/09 12:45 PM.

Great Price on Very hard to find item.I did not want to order this camcorder from out of the US,but when S/S had it in stock and the cust. reviews were good,I ordered with no regrets.They answered my emails within 1 work day.Packaged very well.Very happy!

Need better indicator of item quantity. 1 day delay, not cool.  
 
Also haven't received refund to PayPal account yet.  
 
Update: Customer Service was very courteous and helpful. Only thing I'm waiting on is PayPal refunds, which is not the fault of Shark Sys.  
 
Thank you!

This review was modified by its author, acelangley, on 4/2/09 7:03 PM.

the shipping was fast and online order with easy and smooth. no item description on the site you need to call or email for details but once you order everything goes perfect.

Overall a satisfactory experience. The following comments aren't intended to slam Shark, but reflect some relatively minor issues I ran into. Shark is in Canada, and I live in the US, so a couple of the issues relate to this.  
 
1. The original "estimate" for shipping prior to checkout was $17.62 (CPC Expedited US Commercial). The actual amount was $46.74 for the same shipping method. I think the estimating process needs some work.  
 
2. My only choice for shipping was CPC with an 8 to 15 day delivery. In order to use or FedEx, I had to provide my own account number, which I don't have. I would have liked a quicker option. My order took 14 days to get delivered (12 days after being shipped).  
 
3. The order indicated that customs fees and/or duties may be added, but Shark couldn't provide me with any idea of what those fees might be.  
 
4. The tracking number emailed to me when the order shipped was wrong. This only became apparent after the item for that number was delivered to Ohio (I live in California).

Excellant company to deal with. I couldn't find the soundcard I was looking for anywhere until I found Shark Systems. My shippment arrived fast, and was exactly what I wanted. I will definitely order from them again. :)

Perfect in every way.  
Thanks for the good service.

i was pleased with the way that sharksystems handled my order and communicated with me. thanks to chris and everyone else that was involved with my order. my only problem was with the shipping and how long it took to get my order. but it was not shark systems fault. thanks again to shark systems, and i wouldn't hesitate to order from shark systems again. paul bevels

This review was modified by its author, sugarfoot77, on 2/19/09 11:11 AM.

AAA+++ merchant!  
Amazing shopping experience at a bargain price!  
Shipping was also perfect at a low price.  
Highly recommended!  
I chose FedEx Ground International and it only took three days to cross border and arrive!  
It certainly felt like FedEx Express via Avion!

Web site relatively easy to navigate with reasonably good filter/sorting capability. Clear process to identify shipping costs.

This review was modified by its author, scmcbride, on 2/13/09 5:02 PM.

I odered a new monitor on sunday and it arrived on tuesday without any fuss.I am quite pleased.Brian

Ordering online was an easy task. When i had a question about the product they will quick to email with a response. This was after they were not able to answer the question.  
 
good experience overall.