I contacted Shark Systems in early December to have a custom built PC created as a Christmas present to myself. After working with their representative to create the best possible PC within my budget I placed the order through their website. Shark Systems kept me updated through the entire process, letting me know when all the parts had been ordered, received and assembled. After a few marginal delays due to UPS not delivering the heatsink on time, Shark Systems took it upon themselves to upgrade my shipping to Priority 1 day shipping to ensure that I would receive my computer on time to have in under the Christmas tree.
Out of the box the computer has worked without a hitch. Booting up at high speed, I have now been able to play the newest games with maxed out settings. After a week now I have not had a single issue with the computer and everything is running perfectly. Shark Systems has followed up and ensured that everything was good as well.
Overall I have had a very positive experience with Shark Systems and would highly recommend them to anyone looking for a new computer, either custom or pre-built.