Great product & Service! Ordered drive at 3 pm on a Tuesday and it shipped the same day!!! Directions were very easy to follow...  
 
Had my DirecTivo back up and running in no time at all... Went from a 35 hour up to 136 hour... Thanks!

Comments updated 06/24/2007. I had another opportunity to contact DVRupgrade regarding this order. Even after five months, the issue was handled very promptly, very professionally, and to my complete satisfaction. I will continue to highly recommend doing business with DVRupgrade.  
 
Comments from February, 2007. This was a completely satisfactory transaction. The order was handled fast and accurately. The new drive was well packaged as were the other items I ordered. Two days after installing the new drive, I encountered a technical problem. The issue was handled promptly, professionally, and to my complete satisfaction. I highly recommend doing business with DVRupgrade.  
 
Tom Ballenger

This review was modified by its author, tomballenger, on 6/24/07 12:58 PM.

The upgrade kit arrived quickly and in good condition. The package included very good installation instructions and even a replacement drive cable and screw driver.  
 
The installation was quick and easy, and everything was working within minutes.  
 
Overall a very good experience.  

WOW.  
 
I had tried all the other internet image makers for my Tivo. My hard drive was dying and proceded to completey die in the middle of my project to save my lifetime Tivo subcription!! Do understand that I spent 20 or so hours trying different free products before placing an order for the InstantCake software. Yea, coughed up the dough..  
 
WOW. SOOOOOOO easy. I didn't even need my original drive......  
 
My TIVO is humming now..... + I have gone from an 80 hour drive to a 180 hour drive......  
 
Product was EXACTLY as stated. Worked perfectly. Order process was easy!  
 
Thank you!

The instructions were very clear and accurate. The hardware included with the hard drive fit perfectly. I ordered the Networking upgrade and they included lots of instructions specific to that option as well.  
 
=============  
March 23, 2007 -  
 
It's been 3 months since I purchased the drive, since that time I've been frustrated by the lack of support for the PTVNet software that I paid $50 to have installed. My TiVO updated it's software for the daylight savings time and that apparently nixed the pre-installed software. Since I didn't get a PTVNet disk I was told that warranty or not, I'd have to send the drive back and pay another $75 for recertification. I most certainly am not going to send them good money after bad.  
 
If you think that going through DVRupgrade for a plug-and-play drive is a more consumer friendly alternative to just buying your own drive and hacking the software, your wrong. Their support is not any better than what you'd get from a TiVO users forum. What a complete waste of time and money.

This review was modified by its author, genewoncook, on 3/23/07 10:29 AM.

The entire process from start to finish was excellent. The product arrived ontime and I was able to fix my Tivo very easily. I am extremely happy with the experience. I would definitely do business with them again!

Pain free ordering, delivery and installation. Worked right out of the box,

Great experience. everything i needed was in the box and instructions too.

Excellent product delivered very fast with easy instructions and great results. GREAT service!

This review was modified by its author, SET, on 8/27/07 3:28 PM.

Placed my order at 7pm eastern time on 1/8. Had the hard drive in my hands by 2pm on 1/10. Watched tv at 2:45. Simple instructions, top notch fast service and upgrades anyone can do. Thanks!

Excellent service, good instructions and very fast shipping!

Thank you for the most excellent software. I turned a $10 broken TIVO into a working DVR using just the software and a cheap hard drive.  
 
I can't believe how easy to use this was!  
 
Beyond the software, I found all additional info easy to find including how to swap the HD to why the locals don't work right away.  
 
I'm very impressed!

Best experience ever. THis is the place to upgrade your Tivo! Complete kits. Received my order next day with no upcharge on shipping! Good Communications.

Excellent company. So nice to get exactly what was promised. Order arrived on time with everything in perfect condition. (They even supplied the Torx screw driver!) Installation was well documented and went quickly and smoothly, just as advertised.

Great website - easy to determine what to order!  
Decent price!  
Free shipping - ordered Thanksgiving day received 5 days later!  
Easy Install!  
Problems I had were my own! Had to reset router - could ping but not connect