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Store Rating and Reviews DVRupgrade [formerly: PTVupgrade.com]

Homepage: http://www.dvrupgrade.com Shop Now at DVRupgrade [formerly: PTVupgrade.com]
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 3
Lifetime Reviews: 198
   
Lifetime Rating: 9.73 / 10 All Stores Avg.: 8.12
8.33 Pricing of Products and Services
9.17 Likelihood of Future Purchases
10.00 Shipping and Packaging
10.00 Customer Service
0.00 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
Which companies are Merchant Members?
Show Reviews Read all 198 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  
Black 
Friday 2009

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American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
1621 W Summerdale Ave  
Chicago, IL 60640
customer support email:
support@ptvupgrade.com
phone:
866 - 230 - 8511
customer support:
866 - 230 - 8511
business hours (est):
8:00am - 6:00pm Mon-Fri  
online ordering and support 24/7

FAX: 773 - 527 - 2858



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 DVRupgrade [formerly: PTVupgrade.com] Customer Reviews - Page 3
Page 3 of 14sort reviews by:
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time period:
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Reviews 31 - 45 of 200
<< previous   1 | 2 | 3 | 4 | 5 | .... | 14   Next Page
Very Satisfied
Reviewer: EdPar
Click Here to See the Profile for EdPar

8/29/07 5:25 PM
Great service!!  
The replacement drive kit was very easy to install.  
Everything went very smoothly.  
I highly recommend this company.

Very Satisfied
Reviewer: dbtaylor
Click Here to See the Profile for dbtaylor

8/12/07 1:58 PM
Simply the easiest upgrade ever. A monkey could do it (me), in 30 minutes or less, with perfect results.  
 
I upgraded the HD in my Pioneer Tivo 810H in no time, and it works perfectly.  
 
This really is one of the best purchases I've ever made. The HD and installation are exactly as they were listed on the website.  
 
Well done, and thank you.  
 
DBT

Very Satisfied
Reviewer: Justin344
Click Here to See the Profile for Justin344

8/8/07 9:07 PM
Same day order processing and shipment. Tracking numbers were quickly e-mailed and product arrived promptly and works well. It's nice to have a seller that isn't shipping from the west coast!  
 
Smooth transaction. Will do buisness with them again.

Very Satisfied
Reviewer: lucid801
Click Here to See the Profile for lucid801

7/28/07 2:27 AM
OMG! InstantCake! I am literally astounded. This was the absolutely easiest install I've ever done! I have modded 3 Tivo's to date. They all turned out great, but with plenty of sweat, painstaking attention to detail, and lots of prayer. Not so now! My dead Tivo2 was back up and running in 45 minutes! The added capacity was immediately recognized and not a SINGLE glitch! I know this sounds disingenuous, but I am the real McCoy. I have built many computers with plenty of disappointment and cursing before success, and am simply stoked about this having been an under-an-hour job!  
Thanks,  
Howard

This review was modified by its author, lucid801, on 7/28/07 2:31 AM.

Very Satisfied
Reviewer: vitomacdoc
Click Here to See the Profile for vitomacdoc

7/10/07 8:53 PM
Great site, informative and lots of Tivo parts.  
Prices very reasonable.  
 
Fast order notification and shipping.  
 
A great experience.

Very Satisfied
Reviewer: bckck5
User Rating: 
Click Here to See the Profile for bckck5

6/15/07 12:00 PM
Excellent service. Product worked amazing and was so easy to install. Will definitely buy from again and tell friends.

This review was modified by its author, bckck5, on 6/25/07 4:28 PM.

Very Satisfied
Reviewer: Calabahn
Click Here to See the Profile for Calabahn

5/21/07 9:54 AM
Excellent communication all through transaction. Product lived up to expectations, my deceased Dtivo lives again, thanks to DVRupgrade.  
 

Very Satisfied
Reviewer: jj00
Click Here to See the Profile for jj00

5/17/07 12:48 PM
Very good experience. My order was "lost" during shipment, and they worked with me to resolve the situation and shipped me a new order within a couple days.

Very Satisfied
Reviewer: srlindsay
Click Here to See the Profile for srlindsay

4/4/07 8:13 PM
Great service, amazingly fast. My Tivo is back from the dead, better than ever. I could cry I'm so happy...

Very Satisfied
Reviewer: alanb66
Click Here to See the Profile for alanb66

3/24/07 3:33 PM
Installed just fine. Very easy to follow instructions. Great company to work with. Thanks! A+

This review was modified by its author, alanb66, on 3/24/07 3:38 PM.

Very Satisfied
Reviewer: Binkster
Click Here to See the Profile for Binkster

3/23/07 9:56 PM
Very quick processing, delivery and follow up of order. The TurboNet Card exceeded expectations as far as installation ease and operation however for some customers it may have been difficult to locate and understand the specific installation and setup instructions on-line.

Very Satisfied
Reviewer: LenM
Click Here to See the Profile for LenM

3/17/07 11:59 AM
I was surprise how easy this turned out to be (just as the seller/store claimed). Instructions were clear & we're very pleased with the service provided. Totally satisfied!

Very Satisfied
Reviewer: bworst
Click Here to See the Profile for bworst

3/16/07 5:20 PM
Excellent product. Superfast delivery. Extremely satisfied, product exceeded expectations.

This review was modified by its author, bworst, on 3/26/07 6:57 PM.

Very Satisfied
Reviewer: kpmrc2
Click Here to See the Profile for kpmrc2

3/12/07 5:38 PM
Very good web site, fast order turn around. Very  
clear easy to use instructions. I could not be  
happier. I highly recommend them.

Very Satisfied
Reviewer: gdhill3
Click Here to See the Profile for gdhill3

3/9/07 2:42 PM
Super easy! I'm a techie and could have replaced the drive myself--there are plenty of directions on the web--but DVRupgrade was the complete package at a reasonable price. It simply wasn't worth the time and effort to find and purchase a hard drive at a 'super sale' price, find a TiVo image, and reconfigure a computer to burn the image, just to save a few dollars.  
 
This kit could not have been easier. It took perhaps 5 minutes to open the TiVo, replace the drive, and close it back up. Everything worked immediately. TiVo recognized the box as if nothing happened (I assume the service is based upon MAC addresses, not drive serial numbers) so I am back in business. As I sit here writing this, it occurs to me that I probably spent more time on this note than I did performing the drive replacement.  
 
Thanks, DVRUpgrade, and well done!

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