Unbelievably fast shipping and delivery. Super easy installation. Took less than 15 minutes to put in new drive. I would definitely use this product again and recommend to anyone having problems with a Tivo or wanting to increase recording time.  
 
Thanks

I ordered the Tivo 105 hour replacement drive for my Directv Tivo.  
 
Immediate email confirmation. Same day shipping with professional packing. The replacement drive I ordered came with excellent installation info and even included a hex driver needed for the install. Install was an easy 5 minute job.  
 
Great product at a great price.

Excellent product! Very innovative technology.  
Very good communication and fast shipping. They are a delight to do business with. I have recommend them to several of my friends.

My original Tivo hard drive went out after two years and I ordered a bigger replacement from PTVupgrade. The installation was just as easy as stated on the web site. However, after only about 30 days the new hard drive went out. I sent in a service request to the staff and they delivered a new hard drive within 1 or 2 days. I put in the new one and it has been working perfectly for over one year now. The no-hassle service was a dream, if only all companies could be so great!

I did my own upgrade on my first TiVo using 9th Tee products; however, it was a pain so I decided to use PTVUpgrade which was recommended by both 9th Tee and tivofaq.com.  
 
I was their first DirecTV TiVo Series 2 customer, so admittedly I was a little nervous. Lou at PTVUpgrade kept me updated throughout the process (which included some R&D time being that I was the first one he tried the kit on).  
 
I've had this unit for over 8 months now and it works beautifully (which is amazing considering that mine was the FIRST one they did). I have recommeded PTVUpgrade to all my TiVo friends and I can't say enough what a pleasure it was to have these pros do all the hard work for me.  
 
Thanks again PTVUpgrade!

Lou is awesome. This is return business - I had him upgrade the first TiVo I had (which is still in service), and a couple of months later I had some problems. At first we thought it was just a software glitch, but after sending the unit back and forth a couple of times it became clear one of the drives was failing.  
 
Anyway, Lou replaced the drives at no additional cost (I paid shipping to him, he paid shipping to me), under warrantee. I was *very* pleasantly surprise, and though I could have done this upgrade myself his warantee is well worth the cost of the service.  
 
I highly, highly recommend PTVUpgrade.com.

Purchase went smoothly, product showed up and was easy to install. Product even included necessary torx screw driver. Very easy, very convenient. It just worked.  
 
I did have one problem, but it was a known problem that wasn't the fault of PTVupgrade. It was listed on their support page along with a workaround. I emailed support before checking the support page. Support returned my email very quickly (same day) which was reassuring because life without a TiVo is well...it's rough. Get one, you'll understand.

The service i recieved was top rate. to date i have had 10 of my tivo boxes upgraded by ptvupgrade. i could not be more pleased with the quality of service and turn around time. best of all when ever i have a problem i call ptvupgrade and they help me diganose the cause. PTVUPGRADE is #1 at my house. only they will tuch my tivo units from this day forth.

The upgrade was easy to do, and I received excellent pre and post sales support. Very satisfied.

Tivo Hardrive upgrades were better than advertised. Had problem with defective hardrive 6 months after purchase, PVT replaced both drives at no cost.. A+ customer service. Phone support puts you in contact with Lou who is the best.. Thanks Lou

The only thing that was faster than the service was the easy DYI installation of the 114 hour upgrade kit. Everything was considered, including the tool to open the box. I can't believe how many programs that can be recorded without erasing old programs to make room. TIVO should have come from the factory with this much storage!

I purchased a 161 hour TiVo upgrade. The installation was a breeze and it has performed flawlessly since.

Excellent service with a very fast turnaround. I decided on Monday that I wanted to expand the recording capacity of my Tivo. I needed it back on Friday to start recording. I spoke to Lou on Monday, figured out what I needed to do and shipped them ny Tivo. They updgraded the capacity and I had it back on Friday, ready to record.

This is a great service. I purchased from weaknees.com and got terrible service. PTVupgrade knows how to treat their customers!

Just a great experience all around. Easy order entry. Quick turnaround. Items well packed and shipped quickly. Easy setup.  
Couldn't be easier.