Very disapointed with PC Cyber. they do offer good pricing on the web site.
I tried to order a Zalman water cooling kit from them as they had the best price i could find,I asked at the time if it would be the new revision of the kit due to a recall on it by Zalman, i was told that it would be and would ready for me to pick up in two days and i would get a call when it was in!! one week later after not getting any calls i started calling them, the first time i called i was told that it was on the way and would be there the next day. so i called the next day and again was told that it had been shipped from the supplier and would be there the next day for sure!. called the next again and was told that they had not recived the shippment that day yet and to check back in a few hours, 2 hours later i got a call from them telling me it was not coming for at least a week as they had to wait for it to come off back order due to the recall that i had asked about from day one.
at this point I canceled my order as i knew i could get it else where for a higher price but faster and the new revision.
I found that they seemed to not care at all about having me as a customer, and the customer service was very bad, based on this adventure i will never shop at PC Cyber ever again. I shop with other stores in the area and never have any problems even close to this.
EDIT:
Thanks for getting back to me 2 AND A HALF YEARS LATER!
also, i dont see how water cooling was "new" in 2004 when lots of people and companys where doing it back then, in fact it is less popular today then it was in 2004. the product in question was the 2nd version from zalman, hardly "new". companys like Koolance had been doing for years at that point. not having a "CRM" seems like a weak excuse as every time i called they would look it up on a computer, i could hear the keyboard! i had an order # in ref to a data base system of some kind....
my opinion of PC Cyber has not changed as i have heard many stories of bad experiences with this store.
This review was modified by its author, G_Herbert, on
2/6/07 12:26 PM.
