If you order from this company, beware. Make sure you know exactly what you are getting, and that you would still want it (and have time to wait) if it came damaged and needed a replacment. The order was easy, and they did ship fast and free. This could have been a great transaction and feedback, but my item arrived DOA. Normally when this happens, you would just return it for an exchange, and I am sure they would have handled that well too, but I needed my motherboard faster than that, so I had to buy from someone else. This is where the problems start.
The seller told me that my DOA product works fine and attempted to charge a restocking fee. They claim that they tested it, but I used a retail cpu and memory certified for that board that both worked in another board of the same model(and still do.) There is no way the board I sent back worked. I have no doubt that they have one that works, just not the one I sent back. This violates their own policies as well as my credit card company's.
I find this dishonest, and will not deal with them in the future. I also believe that the board they sent me was used because there was damage to the socket caused by a previously installed fan. This would not have mattered much to me if it had worked, but thought I should mention it here too.
They said they waived the restocking fee, but they did not refund all of my purchase price, nor the return shipping to send back the dead one. So I am down around $15 from the whole deal.
