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Store Rating and Reviews GearXS.com

Homepage: http://www.gearxs.com Shop Now at GearXS.com
Six-Month Rating: 4.00 / 10
Six-Month Reviews: 5
Lifetime Reviews: 111
   
Lifetime Rating: 3.20 / 10 All Stores Avg.: 8.12
7.00 Pricing of Products and Services
4.00 Likelihood of Future Purchases
5.00 Shipping and Packaging
3.50 Customer Service
0.00 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
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Show Reviews Read all 111 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  
Black 
Friday 2009

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 GearXS.com Customer Reviews - Page 8
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Reviews 106 - 112 of 112
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Somewhat Satisfied
Reviewer: nakarti
Click Here to See the Profile for nakarti

4/23/04 3:30 PM
They still have the absolute lowest price I can find on PCI modems at $6.49 shipped. Just have to keep in mind that if you don't spend extra money on shipping(or retail boxes, I suppose) from them, neither will they.  
Modems came slapped in a single, quite smashed modem box with no packing material. Thankfully, they work anyway, but if I order again, I will do a large enough order that needs a bigger box, or get DOA testing for the extra care they exercise shipping those items.  
 
Previously: Motherboard that appeared DOA on a previous order(2 years ago) was actually just incompatible with any Celeron higher than 500Mhz, hence the re-buy. It was, however, listed as supporting my 667(BIOS update maybe?), so they keep a bad point for that.  
Also: Old order showed on the CC statement as IKOR Design, which currently has a rating of 5 with no recent reviews

This review was modified by its author, nakarti, on 2/10/06 9:55 PM.

Very Dissatisfied
Reviewer: goodforthetongue
User Rating: 
Click Here to See the Profile for goodforthetongue

4/13/04 9:47 AM
Ordered and paid for a NIC via Paypal - a week later no acknowledgement, no merchandise. Called merchant, said they'd ship that day, and they sent a USPS tracking number. Nothing here 10 days later, and USPS website shows nothing was actually shipped. Company does not answer emails; and now almost a month later I'm still out my money with no merchandise.

Very Dissatisfied
Reviewer: danokeyman
Click Here to See the Profile for danokeyman

12/24/03 11:34 AM
If you order from this company, beware. Make sure you know exactly what you are getting, and that you would still want it (and have time to wait) if it came damaged and needed a replacment. The order was easy, and they did ship fast and free. This could have been a great transaction and feedback, but my item arrived DOA. Normally when this happens, you would just return it for an exchange, and I am sure they would have handled that well too, but I needed my motherboard faster than that, so I had to buy from someone else. This is where the problems start.  
The seller told me that my DOA product works fine and attempted to charge a restocking fee. They claim that they tested it, but I used a retail cpu and memory certified for that board that both worked in another board of the same model(and still do.) There is no way the board I sent back worked. I have no doubt that they have one that works, just not the one I sent back. This violates their own policies as well as my credit card company's.  
I find this dishonest, and will not deal with them in the future. I also believe that the board they sent me was used because there was damage to the socket caused by a previously installed fan. This would not have mattered much to me if it had worked, but thought I should mention it here too.  
They said they waived the restocking fee, but they did not refund all of my purchase price, nor the return shipping to send back the dead one. So I am down around $15 from the whole deal.

Very Dissatisfied
Reviewer: rockafeller
User Rating: 
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11/11/03 11:25 AM
Sent me a used motherboard with a broken heatsink, won't answer emails.

Reviewer: BillyBobXP
Click Here to See the Profile for BillyBobXP

10/3/03 1:08 PM
I ordered a couple floppy drives from these folks last week and got an Email confirm for USPS that they were going to be shipoping it that day. Well it's 10/3/2003 and not only have I not gotten them, they havent even been shipped according to USPS. So I went to web site to call them and see whats up...guess what, you CANT call them. This is shady business if you cant even call them. I wont buy from them again for sure.

Very Satisfied
Reviewer: djhpr
User Rating: 
Click Here to See the Profile for djhpr

9/17/03
They are very fast and they seem to be reliable. This was my first order from the company, and I am pleased.

Very Satisfied
Reviewer: Hendoz
User Rating: 
Click Here to See the Profile for Hendoz

8/29/03 1:12 PM
I was waiting to enter my comments until my transaction was complete. I ordered 2 boards from GEARXS.com. I had some trouble getting my credit card to go thru because my zip code was off by one number. I sent a check for the order and waiting for it to clear took some time but once they got the money my board was shipped that day and i got the next day and best of all the shipping was free on a board that everyone else was selling for 20 dollars more! The when i got the board one of them was DOA. I went to they're site and read the terms of say and got an RMA issued in no time and shipped the board back. I enclosed a check for the difference between the board i had purchased originally (which was out of stock since the price was so low)and the new board. I just recieved confirmation that the new board was shipped and could not be happier with the sevice I recieved!

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