I bought an Olympus digital camera from Cameras for Less and received a used camera, scratched and in generic box. After talking with them we agreed to exchange for a different camera, which turned out to be used and in a generic box (c’mon guys, I can tell original packaging). I ended up disputing the credit card transaction, then got a refund, minus restocking. Too much trouble to keep arguing. I’ve made probably 30-40 online purchases of audio, video and camera gear in the last five years and always had good results… until this mess.

I purchased a Digital Camera from Camera For Less (on February 10th,2006) based on false advertising.  
I was assured prior to my purchase, that they would send me a brand new Digital Camera and that it was not Used/Refurbished. Upon it’s arrival I noticed that it was undeniably a used camera. There are scratched and marks all over the camera, it is also very hard to slide open. In other words it is in much worse shape then a camera I purchased two years ago. To be sure I showed it to a professional photographer and he agrees, that Camera For Less sold me a used camera for the internet market price of a new Camera. I have tried to call regarding this and received no reply.  

This review was modified by its author, o_OLennore, on 2/21/06 10:12 PM.

I have only good things to say. My order went very smooth. They shipped out my camcorder very fast. Not to mention the great price and low shipping charges. The thing that really impressed me is that they did not try to sell me any” extras", unlike some other stores who pressure you to buy their accessories. Very honest people.  

Reasonable prices and very fast shipment across the country. But I received a pretty well used digital camera instead of new and when asked, they told me they were out of stock and back ordered with three already. Their web site still showed the item as "in stock". The received camera had some deep scratches, worn off labels, and doodling on the inside of the box lid. I returned it and they refunded my money in about 15 days, but did not compensate me for close to $10 in shipping charges to sent back their junk. They respond to email pretty quickly but never pick up their phones - either toll free or New York local line. Their web site mentions secure ordering, but my Internet Explorer never showed https URL or the lock symbol near the systray. They are not truthful and their web site has no secure ordering certificate. I would stay away from these people and this company. I did buy the camera for about $35 dollars less including S&H at onecall.com and am pretty excited about it.

I told this vendor that I was unhappy with his continued posting of a camera as “in stock” when in fact he freely admitted that he was out. He responded, and this is a direct cut and paste from his email to me - “…if you rat us bad we will not ship it at all …”.  
 
I don’t think you want to do business with a vendor who threatens his customers. I canceled my order immediately.  
 
Other than that - Product pricing was good, not the best but close, they advertised “in stock” for my camera, that’s why I choose them even though their standard shipping costs were high at $26.13 and they added $7.79 for handling and insurance. Shipping at 35% less or more is common.  
 
They also have a check box on the order form – “Wrap my order - $20”. What does that mean? … they intend to just send it in the manufacturer’s box if I don’t pay another $20? I never had the chance to find out.  
 
Trying to reach them by phone was impossible. The number on their web page gave a recording “Voice Mail not Available” for all of the options.  
 
They do however respond quickly to emails.  
 
Two days after placing my order I asked why it wasn’t shipped. They said it would be in - in 2 days. I pointed out that they had advertised the camera as “in stock” and they tried to pass that off by claiming that someone bought the only camera two minutes before I placed my order. Nice try – except when I was talking to them, 2 days after placing the order, they were still showing it “in stock” and they hadn’t change it a week after our conversation.  
 
This vendor could improve significantly by just being honest. I would have been better off placing my order with a vendor who was out-of-stock on my camera – I would have gotten it sooner and at a better price.  
 
Also a general comment about all vendors – price shop the accessories. Some vendors with good camera prices will try to hit you up on the accessories. Many vendors charge well over $100 for a “Mach 5-year warranty for a Digital Camera under $500”. You can find vendors who sell the same warranty for under $40. Also don’t go with the regular SanDisk SD cards when you can get Kingston Elite Pro High-Speed SD cards (or the equivalent) for about the same price. The high-speed cards will make a difference in cutting down the recovery time between shots and the photo-geeks give Kingston good reviews.

Probably the best items (electronics) on the net can be found on this site. I found the video camera I wanted, ordered it and got it in 5 days. Not bad for ground shipping. Anyway, the accessories were all in the box, not a single item was missing. I appreciate that,so there isn't any trouble from my end to follow up things.

i order my carmera from this guys and it took a week and a half to get it, i called the store and they said wait two days longer, finally i got it, there webpage i couldnt even get to see my conformation on the shipping, i will never buy from these people again

Simple ordering process. Hoped to see the package in 3 days, expected 5, and it showed up in 2 !! I didn't have time to worry about tracking numbers or anything. I'm a rookie when it comes to on-line shopping but this was a very good experience. I'm very pleased with the product & price and will shop here again. I did not have a chance to interact with their customer service so I could not rate that but isn't that the point to begin with.

It was everything it was supposed to be. I was referred to you by a friend. He has purchased several items from you. He was happy and so am I. Thank You for the quick work.

I was a little apprehensive to order on-line because of all problems that I've heard could occur - scams etc. But with Cameras For Less everything was fine. I placed my order using their user-friendly website and within a few days it arrived brand new and well packaged.

Everything was great except that according to the tracking I should have had my package delivered and it did not arrive. The next day I called UPS and they said they made an error but were not apologetic about it. I don't hold that against Cameras For Less but they should re-consider who they use to ship packages.

INTERNET FRAUD, DON'T BUY. This store, better said the person behind, came to the brilliant idea: to buy used and broken products, advertise them and sell them as new. In the case that the customers wants to return the product, they have to pay 15% restocking fee (and of course shipping and handling) or they are not even allowed to return it. The person, who registered that site is Silberstein Hershel. We ordered a Panasonic camcorder, that had great reviews on Amazon.com but it was out of stock, and the only place that offered new camera was Camera for Less. The camcorder we received was used, manual old, the box damaged. We returned it that same day. Camera for Less refused to take it. We returned it again. They refused to take it again. Would anyone who was defrauded by this company contact me at contact@blanka.us as I would like to take some action against the people who are behind.

I think Camerasforless online store is a trustworthy and efficient store. I have ordered Sony DSC-V1 in two other online shops but I was told that it was out of stock at the second day though it was shown as in stock when I ordered it. Then I turned to Camerasforless and I got it in 2 days by UPS. I am very satisfied with its service.  

This review was modified by its author, smantah, on 2/27/05 3:29 AM.

This place is a ripoff! I ordered my camcorder and recieved confirmation of the order. Then that was followed up with an email asking me to call them. When I called they said the camera I ordered had been discontinued. They offered to send the next up model for the same price and said it was brand new and tried HARD to upsell me on accessories. What I got was a product with a copied product manual, none of the software, a camera with scratches and other missing parts! When I called to ask them about it, he insisted that it was new and would only take it back with a 15% restocking fee. Thank God I used Amex - I let Amex do the fighting for me. I will never shop with them again. STAY AWAY unless you want to take a gamble.  

The best part about shopping with Cfl was that they were listed on the Sonys web site! That gave us confidence to consider shopping with them. After our first purchase we would recommend them to anyone! The order process was smooth and fast. All questions we had were answered on the site. Customer service followed up to be sure we had all the extras we wanted. The camera we ordered was here in record time. It is amazing! The only regret -- we should have order more accessories, but that will easily be corrected -- back on the web site for Cameras for less.  
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