I ordered a used camera, online, from cameraforless.com which was described as having minor scratches. I was told i would receive it in 7 days, I was not given a tracking number and the item took more than a month to arrive. I called customer service 8 times before anyone answered my call and no one ever returned any of my messages. Customer service was very rude, unorganized and unprofessional. When i did receive the camera it had very bad scratches and a damaged exterior. I tried to return the camera but was just argued with and told: "all that matters is that it works..it's a tough business we run."I finally got a store credit for $50, after being told how much he had paid for the camera and how their equipment gets banged around in there warehouse. Please do yourself a favor and Do not shop here if you can help it, it's not worth the aggravation.

I recently bought 2 "new" Olympus C-7000 cameras from them. First of all they ignored all email for 2 weeks, then refused to deliver to the shipping address in the US for no reason.  
 
When the cameras arrived there was no paperwork with them (receipt, packing slip, nothing). They have taken a craft knife to the box to remove the "refurbished" label, and in other places colored over it in black pen. The warranty card has been cut in half so that the warranty bit is missing, only the return address in case there is a problem.  
 
THESE PEOPLE ARE THIEVES - DO NOT GIVE THEM YOUR BUSINESS

I bought an Olympus digital camera from Cameras for Less and received a used camera, scratched and in generic box. After talking with them we agreed to exchange for a different camera, which turned out to be used and in a generic box (c’mon guys, I can tell original packaging). I ended up disputing the credit card transaction, then got a refund, minus restocking. Too much trouble to keep arguing. I’ve made probably 30-40 online purchases of audio, video and camera gear in the last five years and always had good results… until this mess.

I purchased a Digital Camera from Camera For Less (on February 10th,2006) based on false advertising.  
I was assured prior to my purchase, that they would send me a brand new Digital Camera and that it was not Used/Refurbished. Upon it’s arrival I noticed that it was undeniably a used camera. There are scratched and marks all over the camera, it is also very hard to slide open. In other words it is in much worse shape then a camera I purchased two years ago. To be sure I showed it to a professional photographer and he agrees, that Camera For Less sold me a used camera for the internet market price of a new Camera. I have tried to call regarding this and received no reply.  

This review was modified by its author, o_OLennore, on 2/21/06 10:12 PM.

Reasonable prices and very fast shipment across the country. But I received a pretty well used digital camera instead of new and when asked, they told me they were out of stock and back ordered with three already. Their web site still showed the item as "in stock". The received camera had some deep scratches, worn off labels, and doodling on the inside of the box lid. I returned it and they refunded my money in about 15 days, but did not compensate me for close to $10 in shipping charges to sent back their junk. They respond to email pretty quickly but never pick up their phones - either toll free or New York local line. Their web site mentions secure ordering, but my Internet Explorer never showed https URL or the lock symbol near the systray. They are not truthful and their web site has no secure ordering certificate. I would stay away from these people and this company. I did buy the camera for about $35 dollars less including S&H at onecall.com and am pretty excited about it.

I told this vendor that I was unhappy with his continued posting of a camera as “in stock” when in fact he freely admitted that he was out. He responded, and this is a direct cut and paste from his email to me - “…if you rat us bad we will not ship it at all …”.  
 
I don’t think you want to do business with a vendor who threatens his customers. I canceled my order immediately.  
 
Other than that - Product pricing was good, not the best but close, they advertised “in stock” for my camera, that’s why I choose them even though their standard shipping costs were high at $26.13 and they added $7.79 for handling and insurance. Shipping at 35% less or more is common.  
 
They also have a check box on the order form – “Wrap my order - $20”. What does that mean? … they intend to just send it in the manufacturer’s box if I don’t pay another $20? I never had the chance to find out.  
 
Trying to reach them by phone was impossible. The number on their web page gave a recording “Voice Mail not Available” for all of the options.  
 
They do however respond quickly to emails.  
 
Two days after placing my order I asked why it wasn’t shipped. They said it would be in - in 2 days. I pointed out that they had advertised the camera as “in stock” and they tried to pass that off by claiming that someone bought the only camera two minutes before I placed my order. Nice try – except when I was talking to them, 2 days after placing the order, they were still showing it “in stock” and they hadn’t change it a week after our conversation.  
 
This vendor could improve significantly by just being honest. I would have been better off placing my order with a vendor who was out-of-stock on my camera – I would have gotten it sooner and at a better price.  
 
Also a general comment about all vendors – price shop the accessories. Some vendors with good camera prices will try to hit you up on the accessories. Many vendors charge well over $100 for a “Mach 5-year warranty for a Digital Camera under $500”. You can find vendors who sell the same warranty for under $40. Also don’t go with the regular SanDisk SD cards when you can get Kingston Elite Pro High-Speed SD cards (or the equivalent) for about the same price. The high-speed cards will make a difference in cutting down the recovery time between shots and the photo-geeks give Kingston good reviews.

INTERNET FRAUD, DON'T BUY. This store, better said the person behind, came to the brilliant idea: to buy used and broken products, advertise them and sell them as new. In the case that the customers wants to return the product, they have to pay 15% restocking fee (and of course shipping and handling) or they are not even allowed to return it. The person, who registered that site is Silberstein Hershel. We ordered a Panasonic camcorder, that had great reviews on Amazon.com but it was out of stock, and the only place that offered new camera was Camera for Less. The camcorder we received was used, manual old, the box damaged. We returned it that same day. Camera for Less refused to take it. We returned it again. They refused to take it again. Would anyone who was defrauded by this company contact me at contact@blanka.us as I would like to take some action against the people who are behind.

This place is a ripoff! I ordered my camcorder and recieved confirmation of the order. Then that was followed up with an email asking me to call them. When I called they said the camera I ordered had been discontinued. They offered to send the next up model for the same price and said it was brand new and tried HARD to upsell me on accessories. What I got was a product with a copied product manual, none of the software, a camera with scratches and other missing parts! When I called to ask them about it, he insisted that it was new and would only take it back with a 15% restocking fee. Thank God I used Amex - I let Amex do the fighting for me. I will never shop with them again. STAY AWAY unless you want to take a gamble.  

Buy from this store only if you are prepared to be ripped off. As another poster has already indicated, you should be suspicious of all the glowing reviews found here that don't have a rating, those little orange icons that should be to the right of every review......take the enthusiastic reviews with a grain of salt, as they are obviously fraudulent. I ordered a now very hard-to-find Olympus C-2020z, which has a great reputation for infrared photography, and I got the camera. It looks like it is in good shape, fortunately. But I didn't get the battery charger, rechargeable batteries, remote control, camera strap, and lens cap, which were all missing from the package when it arrived. I called Cameras for Less, and the guy I spoke with had the chutzpah (AKA the gall) to tell me that the camera didn't operate with rechargeable batteries, so there was no recharger, flatly contradicting the company's own webpage describing the camera and all the accessories that were supposed to come with it. I called Olympus and was told that the accessories should have definitely been included. The fellow from Camera for Less said he would send me everything but the recharger, but I had a hunch her was just blowing me off, and so far my hunch has proven to be right.  
 
I was lucky enough to have bought an Olympus C-5050z five months ago for regular photography from another dealer, so I can use the battery charger, remote control and so on that came with that camera, but you will not be so lucky when you open the box sent to you by Camera for Less. I will only now have to buy a camera strap direct from Olympus.  
 
Again, unless the C-2020 has a defect I haven't found yet, I'll lose only the cost of buying the strap. But you won't be so lucky!

I purchased a Panasonic PV-GS50 palmcorder with additional accessories from Camera for less. It didn't contain all of necessary components (missing the SD card, the downloading software and the manual was a copy which was missing many pages). I contacted them 3 times but never received the missing parts. I finally returned the camera over two months ago and still haven't received a refund (over $600).

BUYERS BEWARE!! I would not recommend anyone buy from this store! I recently bought a Canon S45. And like many other reviews omn this site, it was sold to me as new but is actually previously owned. I called Canon and had them run the serial number to find this out. When I tried to tell this to the store manager he told me they must be wrong.  
 
So now I am trying to return the camera. What a headache! I tried multiple times to call the store for a "Return Authorization Number" over a period of ten days and repeatedly got a message that said they were "closed for holidays until October 10th." On October 12th when I called for to get a return number, I was told I couldn't return the item because it had been longer than 14 days. I told the manager that I had tried repeatedly to call but they had been closed. He said I couldn't prove this so now I am having to get a copy of my outgoing calls from my phone company and use it as evidence. All of this for what should be a simple return.  
 
As a side note: I find it interesting that none of the people that gave this store a good review have a rating. What does that mean?

After placing an order for a Minolta Diamge f100 as advertised,I got a call.It wa Camerafoless on fon.I said who what Cameras for less was giving me a follow up call.The call was to buy memory cards batteries camera bag warrenty etc etc etc.I said no thanks and the sales ass. told me the camera was now out of stock. 10 people came into the store to buy one today alone!He said he would send me a new one.I asked Brand new he replied"res ran new>"I then waited 4 days latter i received a brown box with the advertised minolta digital camera in a plastic bag.OK.The owners manuel was highlighted and written all over .I put batteries in the camera and I it got very hot but did not work.It was a defective refurb.I called cameras for less and they said they sell only good cameras.I asked about returns they said listen only good camera good camera.I was hung up on .Anybody that wants to purchase a new camera here go elsewere.If you do not believe me call customer service.Call the 1 800 number and ask if it is a new camera youll get a surprise in the mail.A broken dirty used camera.I will get my money back from these guys they owe me a refund and I will try hard to get my hard earned cash back.After calling Minolta I found out that the camera I had purchased was a Sri lanka refurbished model with parts from viet nam.Not a good expierence to say the least.

This review was modified by its author, wongwan, on 7/12/04 5:25 PM.

Ordered new camera, received used, dirty camera with serial numbers stripped from box and no original packaging. After returning with terse letter, a full refund (except for my cost of return shipping) was issued.

This review was modified by its author, bonser, on 5/16/04 7:31 PM.

I placed an order for an advertised "BRAND NEW" Nikon Coolpix990 with Nikon 1 yr warranty at cameraforless.com and after 13 days, emailed to see if it was shipped. The camera got sent the next day and arrived 4 days later. The box arrived containing a Coolpix camera, but it WAS NOT NEW. There was dirt on the camera, AC adapter, USB cable, and the CDs were scratched. They included a camera case for 'free' but it has no strap, and the strap that came with the camera is ripped. The English manual is dirty and has penmarks, and the cover is ripped off. While the camera works and the price was good, the Nikon 1 yr warranty is not valid because it is not a new camera. Other (one-star) reviewers of the company have had similar experience. If you are expecting a new camera, don't be shocked when a slightly battered camera appears. They may have good prices and include extra things but the only BRAND NEW thing in our shipment were the batteries and lens cover.

After you place an order they call you and try to get you to purchase accessories and an extended warranty. If you refuse, your item is out of stock and they only sell "kits" with the warranty included for an additional $50 or so.