I purchased two replacement batteries for my Panasonic digital camera. New World Video Direct had an excellent price -- less than half of what I would pay at my local retail store -- and the shipment was delivered to my door within just a few days. No traffic, no crowds, no hassle. The batteries work great! Thank you, NWV Direct.

Recently I purchased a Professional Optics Ultra compact 2x converter lens from NWV Direct. After running a test on it I determined that it was obviously defective or just an inferior product and requested a RMA to return it. I was informed by return e-mail that I would have to deal directly with the manufacturer since NWV Direct would not accept returns on lenses. It may have been in some fine print somewhere but I was not aware of this policy when I purchased the lens. Respectfully submitted, Ron.

This review was modified by its author, rongroup, on 12/14/09 11:17 PM.

Product item not available from many companies. Easy sign-up and process. Very good price. Shipping convenient and fast. Very good purchasing experience.

I have not had this light long but I did try it out.It seems to work just fine and it fit my camea. I did my shopping over the internet.The shipping was fast. Thank You Dave

I was very pleased with my purchase and it arrived in a timely manner. I will order again from you.............thank you

Everything we expected, very pleased, good service, fair prices.

Received my order very quickly. All items ordered arrived at the same time in a very well protected package. However, I had to order one item from a different seller because it was not in stock. And when I asked when they expected it to be restocked, I got no response. I would also like to see a better tracking system. That being said, I would still rate this store very high.

Your staff was both courteous and helpful in placing and fulfilling this order. The item arrived on time as promised. Pricing is competitive and when coupled with good service made for a positive experience.

This was my first order with NWV Direct. It was easy to find what I was looking for and to place my order. I needed to change my order after it was placed, and Charlie took care of it quickly. I would highly recommend NWV Direct to anyone looking for reasonable prices on quality merchandise.  
Thanks-

Funny enough I had the exact same experience of so many other reviewers. Check out the review from "Davetery".  
 
100% bait and switch! I wanted the Panasonic lens and wow! Theses guys were the only ones out on the net that had it in stock. Bought it via paypal with overnight shipping.  
 
Got a call the next AM...wait.......wait....it was out of stock :) But...just cuz I really wanted a lens...... the salesbag told me they would sell me a MUCH nicer lens for a discount... Wow! What a deal! I fell for it :(  
 
Sure I got an OK lens. Paid about twice what it was worth..I was hooked in then lied to.  
 
Bait and switch, bad business!

My digital camera battery arrived promptly exactly as described. I found it to be an excellent value and even better than original equipment.

Super fast response and order delivery. I received my order in 3 days.

Product was competitively priced and delivered expeditiously. Will definitely do business with this merchant again!

Website said in stock. I got a call the next day saying it was nationally backordered for 2 months. Then they tried to sell me a no-name flash for more money. This company is a joke, wasted my time.

I ordered a Panasonic lens adapter and lens from this company. I received A call from them this morning telling me the lens I ordered was on backorder andf would not be available for 6 weeks. I was then told I should buy a different lens which was what everyone was going to. This is typical of companies who offer very low prices to get you to order the product and then try to sell you a much more expensive item, or additional items at inflated prices. Beware of "bait and switch" merchants. I am sure inexperienced customers are suckered every day. It took me only one time to learn to cancel the order as soon as I began hearing the spiel. Hopefully this helps someone else avoid the trap.