I found good prices at NWV Direct, and after reading good ratings for their site, I ordered a genuine Canon Battery and charger from them. Everything went as smoothly as I could have hoped! I received the Canon products in retail packages, and my order shipped quickly. I would not hesitate to order from NWV Direct again.

Order process couldn't have been easier and the seller was very efficient with email notifications and updates of my order. Will use again.

Most pleased with the rapid response to my order request. Not only that, but the adaptor and lens hood fit exactly as described. Price-wise, the beat everyone else out there. For under $18 I received the exact same adaptor and lens hood that Canon sells for $40!!!! Even came in the Canon box! Most definitely NWV will be on my list of "go to" e-tailers for future puchases!

Excellent email communication throughout order placement and shipping of item. Great pricing and fast shipping!!

I ordered a battery charger and two batteries with expedited shipping. The items were perfect and shipped the same day I ordered them. They were delivered ahead of schedule.

Bought the adaptor for my new Sony DSC-H20 and it works perfectly. Great Company! Will recommend to others.

After looking for some time, not only did I find what I was looking for, It was 25% less then any other store. I called to confirm that this price and item was correct. The rep I spoke with was very, very friendly and helpful. I would and have recommended Video Direct to all my friends. I usually do not do these surveys but in theis case due to the fantastic service, i thought it only right. Thanks you, Rich Nealley / Nashua, NH

I have reasons to believe this company is one and the same as accessorycircut.com. They have the exact same order form and confirmation page and they pulled the same tired tricks on me... the bait & switch. I ordered an item, they then told me they didn't have it and wanted me to buy something else! DON'T WASTE YOUR TIME HERE.  
 
TO THE SELLER: If you don't have an item available, don't list it on your page and allow customers to order it!!!  
 
EDIT TO ADD: Received a phone call from this company shortly after my review and they offered me sell me the product I wanted (the one they said they didn't have) if I were to CHANGE my review!!! Ludicrous!

This review was modified by its author, thaliagoo, on 10/9/09 4:02 PM.

I like the fact that your company sends out the order immediately compared to other online mail order companies.

My problem is with the product, not the service. I sent the following message: "I regret to advise you that I've tried the material you sent and find that 1) the lens cap is unsatisfactory. The fact that it came with a lens cap was a main reason for purchasing this lens and adapter. I thought that the cap would stay on when put in my pack while hiking. The cap actually is quite loose and falls off easily. The lens is still like new even though the cap fell off. It probably won't stay that way with this problem. At this point I am an unhappy customer. In addition, 2) the value of the wide angle lens seems minimal over the wide angle built into the Canon A590IS. "  
I have had no response to date.  
 

The lense adapter was exactly as described and I received it very quickly. Great price and great service!

I've bought battery for my JVC cam from nwvdirect.com. It was real JVC, not fake. Price almost half of Best Buy. Fast shipping. No problem/trouble. I'm satisfied.

This review was modified by its author, alletr, on 9/4/09 1:45 PM.

Best prices on the net by far! Ordered it late Tuesday night here in San Francisco area and had it on my door step Friday at 1pm. Awesome communication from customer service. Look forward to doing business again.

I have never ordered from NWV Direct, and I was pleased with the service I received when I purchased my Sony Dual video light. The computer order system was great. I would recommend them to a friend. Prices were great. Cost of shipping was a little high but all the Internet stores have a higher shipping cost. All in all it was a great transaction and I received my order within a week after ordering it. Thank You

Really good seller!! fast shipping and lowest price in the market! will buy from them again soon...  
 
thank you very much!