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Store Rating and Reviews New World Video Direct / NWV Direct / nwvdirect.com

Homepage: http://www.newworldvideodirect.com Shop Now at New World Video Direct / NWV Direct / nwvdirect.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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Six-Month Rating: 8.21 / 10
Six-Month Reviews: 210
Lifetime Reviews: 713
   
Lifetime Rating: 7.80 / 10 All Stores Avg.: 8.12
7.98 Pricing of Products and Services
7.36 Likelihood of Future Purchases
8.20 Shipping and Packaging
7.16 Customer Service
6.18 Return or Replacement
Show Reviews Read all 713 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
1893 West 8th Street, Brooklyn, NY 11223
customer support email:
customerservice@nwvdirect.com
phone:
888-910-3888
customer support:
888-910-3888
business hours (est):
10:00am-6:30pm Mon-Thur  
10:00am-5:00pm Fri

FAX: 212-656-1865


Trust and Ethics Policy
 New World Video Direct / NWV Direct / nwvdirect.com Customer Reviews - Page 17
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Featured Customer Review
Very Satisfied
Reviewer: chani1108
Click Here to See the Profile for chani1108

3/19/09 12:13 PM
I just wanted to drop a note to let you know how incredibly pleased I am about your service! I ordered my Sony soft carrying case on Monday and today (Thursday) I already have it! Not only was your pricing way lower than many other websites I checked including Ebay, but the speed of delivery is great!  
 
Thank you so much!!  
*~* Chani *~* Read More


Very Dissatisfied
Reviewer: Krise90
Click Here to See the Profile for Krise90

4/1/09 12:51 PM
I can't express how disappointed I am in the business techniques of this company - it does appear to be somewhat of a 'bait and switch'. The one good thing I can say is that they are honest about canceling your order and not charging you for your 'backordered' product. I just tried to order the Canon CB-2LV Charger for Canon NB-4L Lithium-Ion Battery  
this week, March 2009, and was met, once again, with disappointment. This is the 2nd time I have tried to order this product from this company (you can see I gave them the benefit of the doubt the 1st time). The 1st time, about 8 months ago, they called to tell me the items was on an indefinate backorder (same as this time) and wanted to sell me a substitue $90 charger instead and I declined. This time they did not offer any other items but got a bit cold to me when I expressed my disappointment with this item STILL being on their website yet STILL on apparent 'Permanent" backorder. I do believe this is a scam. If you want to be a legitimate company with great reviews, just remove the items off your website that you KNOW are not currently available or list them as 'on backorder'. Also, the way the item's availability is listed "stock - usually ships in 1-2 business days" is very misleading - Is this purposly misleading? I think the answer is YES ... particularly after all the reviews I have read today from other people on this same issue. I wish companies could just be straight forward and direct about what they are selling. Too bad business has resorted to these type of tactis.  
 

Very Satisfied
Reviewer: jedgin23
Click Here to See the Profile for jedgin23

4/1/09 6:51 AM
quick shipment, great prices, battery works good in my camera, thank you

Very Satisfied
Reviewer: frances gaspari
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3/31/09 9:23 AM
I would recomend NWV any time. Ordering was very easy website was very well organized. the item arrived quickly and the product is excellant. Frances gaspari

Very Satisfied
Reviewer: dfwargo
Click Here to See the Profile for dfwargo

3/29/09 6:46 PM
I was extemely pleased with the price and speed of delivery on the Nikon battery I purchased from NWV Direct. I saved over $20 and item got to me within a week, no special shipping and the cost of shipping was very reasonable. I will order from them in the future.

Very Satisfied
Reviewer: rawiseman
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3/29/09
NWV Direct had very competitive battery prices and they sent my order in a timely manner.

Very Satisfied
Reviewer: nluong
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3/26/09 5:59 PM
Ordering process was easy. website navigation was simple.

Very Satisfied
Reviewer: hertzel
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3/26/09 2:07 AM
Great store. The price they gave was mcuh lower than I found anywhere else, and my order was shipped fast.

Reviewer: davekay
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3/25/09 8:57 AM
Lots of satisfaction here! The online ordering  
was simple, and the turnaround time from order placement to receipt of goods was phenomenal! I would highly recommend NWV to anyone! Good job!

Very Satisfied
Reviewer: seharkin
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3/22/09 8:43 AM
I was extremely pleased with my first experience ordering form NWV Direct. The ordering process was easy, the response and shipping was quick and the merchandise that I ordered and received was as advertised. I wouldn't hesitate to order from NWV again.  
Steven Harkin

Very Satisfied
Reviewer: OliverLeveritt
Click Here to See the Profile for OliverLeveritt

3/21/09 5:06 PM
The Impact Flash Stand / Umbrella kits are Great!! I have used them several time already. For a small price, I have gained a high level of flexibility in my lighting management, enabling me to create better effects & results in my photography. I applaud NWV on the price point and on rapid service & delivery. Thank You !!!

Very Satisfied
Reviewer: Doug Ryon
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3/18/09 6:38 PM
This is my first order with NMV Direct and it was a very positive experience. The ordered items arrived quickly and the quality is excellent. I would recommend them.  
Doug Ryon

Very Satisfied
Reviewer: GunderTheWonder
Click Here to See the Profile for GunderTheWonder

3/18/09 2:44 PM
They sent me exactly what I ordered quickly and at a very good price. I will do business with them again

Very Satisfied
Reviewer: richardbrentm
Click Here to See the Profile for richardbrentm

3/18/09 12:38 AM
Very fast shipping and a great deal on the battery. What could you ask for. I'd certainly buy from them again.

Very Satisfied
Reviewer: GLMobile
Click Here to See the Profile for GLMobile

3/17/09 8:37 PM
New World Video (NWV) had excellent service on the phone and delivered the item I ordered on time as quoted to me. I highly recommend this company for your video needs. I will use them again and again. Straight forward, hones and they deliver what they promise.

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Digital Camera & Photo Prices
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Canon SLRs

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All Digital Cameras | Laptops | iPods | GPS

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