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Store Rating and Reviews New World Video Direct / NWV Direct / nwvdirect.com

Homepage: http://www.newworldvideodirect.com Shop Now at New World Video Direct / NWV Direct / nwvdirect.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 8.21 / 10
Six-Month Reviews: 210
Lifetime Reviews: 713

   


Lifetime Rating: 7.80 / 10
All Stores Avg.: 8.12
7.98 Pricing of Products and Services
7.36 Likelihood of Future Purchases
8.20 Shipping and Packaging
7.16 Customer Service
6.18 Return or Replacement
Show Reviews Read all 713 reviews below.
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
1893 West 8th Street, Brooklyn, NY 11223
customer support email:
customerservice@nwvdirect.com
phone:
888-910-3888
customer support:
888-910-3888
business hours (est):
10:00am-6:30pm Mon-Thur  
10:00am-5:00pm Fri

FAX: 212-656-1865


Trust and Ethics Policy
 New World Video Direct / NWV Direct / nwvdirect.com Customer Reviews
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Reviews 1 - 15 of 699
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Very Satisfied
Reviewer: keige
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11/20/09 1:43 PM
Very good prices for oem equipment. I searched everywhere online including the biggest auction sites and found New World Video's prices unbeatable. I will order from NWV again. Thanks.

Very Satisfied
Reviewer: Br54971
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11/20/09 12:03 PM
This company is very responsive to question, has very good products at reasonable prices and delivery is very good. Products are as described

Very Satisfied
Reviewer: akbarrn
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11/19/09 4:41 PM
I am truly satisfied with NWV Direct’s service. I I made a mistake and ordered the wrong item and without hesitation they exchanged my order in a heart beat and also covered the shipping. I would recommend anyone out there making an online purchase to start with NWV Direct as their first and last stop.

Very Satisfied
Reviewer: ibabidn
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11/17/09 8:30 PM
I couldn't ask for more. Their web site search engine easily found exactly what I needed and at a great price. The checkout process was user friendly. The delivery was quick. I'll be back.

Very Satisfied
Reviewer: jcamera
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11/17/09 9:27 AM
We needed camera batteries, and we needed them fast. That is exactly what we received. Great service, as promised! We'll be back for sure.

Very Satisfied
Reviewer: jdsactown
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11/16/09 2:11 PM
NWV sent me my package very promptly and gave me the tracking number. The problem was, I never got the package. I don't know if it was stollen or what, but I contacted NWV and told them my situation. Without me even asking, they simply sent me out a new item!! I couldn't believe it, and they didn't charge me or anything. They are an honest and thoughtful company, I highly recommend them!!

Very Satisfied
Reviewer: kyle_shanahan
Click Here to See the Profile for kyle_shanahan

11/12/09 1:17 PM
I would absolutely order from New World Video Direct again. Not only are the prices the best around you receive your order quick and promptly. I was missing a step up ring in the order and they quickly got it to me and they have great customer service. I highly reccommend NWV Direct.

Very Satisfied
Reviewer: KnowledgeHunter
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11/12/09 10:59 AM
I ordered a lens converter for a Panasonic Digital Camera. The price was in line with the market and the service was excellent. I received the item in a short time and it was securely packaged. I will definitely be considering you for further purchases.

Very Satisfied
Reviewer: DAR531
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11/12/09 7:33 AM
I am very happy with the case I purchase, I was worry that I would have to pay so much more, but when I found your prices so low it was great. I am so glad I found your site, and I intend on using you again. Thank you....

Very Satisfied
Reviewer: urist1
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11/12/09 7:08 AM
This was the second of two orders which were both processed immediately and shipped immediately to arrive the next day. I am very satisfied and happy with the product and the service.

Very Satisfied
Reviewer: Popailz
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11/11/09 7:14 PM
Ultra fast shippment and the price of my Canon accessories is unbeatable !

Very Satisfied
Reviewer: tvmccorm
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11/11/09 6:30 PM
After finding the nvwdirect website by googling a lens I was interested in, I used the "live chat" option to check if the item was in stock. A customer rep quickly emailed me with his phone# and extension. On calling him I discovered the item was not in stock, but he helped me find a substitute that was in stock.

Very Satisfied
Reviewer: wlwolf
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11/11/09 6:19 PM
My order was shipped immediately and I received what I wanted within a couple days - that's about all I could ask for from any store.

Very Satisfied
Reviewer: BigBTex
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11/11/09 4:58 PM
I received my items in a timely manner and they were exactly what I ordered. The site was easy to use and very informative and the customer service department answered all my questions swiftly. Thanks

Very Satisfied
Reviewer: Othon
Click Here to See the Profile for Othon

11/11/09 4:39 PM
I couldn't be more pleased with NWV Directs service. I bought a haze filter and polarizing filter and the salesperson who helped me presented me with some different quality and cost options that were very helpful in the final choice. The salesperson was very nice and there was absolutely no pushiness to buy any particular product. Their prices were the best I found and I received the lens filters in a few days.

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