DrugStore.com is a great store. I found the product I was looking for at a reasonable price and free shipping. USPS ended up making a mistake with the shipping. DrugStore.com was able to resend the order and do it with overnight shipping, free of charge. A great way to handle the situation.
I have ordered from them numerous times and have always been very satisfied with everything. Confirmation and delivery are always very reliable. Their customer service is great One order I accidently recieved a smaller size of a product, I notified them via email and they apologized and immediately sent out the proper sized product. I would definitely recommend doing business with them.
I've regularly ordered from Drugstore.com since I first discovered it over 2 years ago. I do still visit real (read: not online) drugstores (for things like soap, shampoo, toilet paper, etc. It just seems too lazy to buy these types of things online), I really enjoy being able to find things in drugstore.com that I cannot find in regular stores, or that I would be too embarassed to buy in person (yep, I'm one of those people).
Another thing I love about Drugstore.com is that you get free shipping when your purchase is $49 or over (and my order is always more than this amount anyway, I stock up for a couple months at a time). Also, you can purchase high-end makeup through their sister site Beauty.com and have it all billed and shipped to you in the same box!
Sure, sometimes SOME of their prices can be a few cents or a couple dollars more than some brick and mortar stores, but c'mon! You don't have to waste gas driving to the store, and you don't pay sales tax, I think that kind of evens out the price.
They also have special deals everyday, and there will occasionally be sales on certain items. One thing I really enjoy about this store (and Beauty.com) is that you can leave reviews on the products you've tried, and read other people's reviews on other products as well.
One annoying thing about drugstore.com is that if you write a review, they tend to slightly modify your entry without permission. I find that slightly annoying (though they don't completely change your review, they just replace some words or take out that paragraph where you're babbling on and on about the product. hmph.)
So in conclusion, I will probably use Drugstore.com for as long as it exists. GO DRUGSTORE.COM!
This review was modified by its author, button, on
6/3/05 10:55 PM.
Great site. Easy ordering and fast shipping. Only wish that they carried a larger selection of men's products. Otherwise beats the prices in most B&M stores.
I purchased Certain-Dri (an antiperspirant that I love "mini plug") about a year ago and since I just recently purchased it again from Drugstore.com I figured I might as well give them a review as they have garnered my thumbs up.
I first gave them a go a year ago because they seemed like one of the more reputable online drugstores after not being able to find Certain Dri in local stores. They have a smooth ordering system and provide you with an email upon ordering and an email upon shipping as expected nowadays.
The prices are very good, however I think they tend to overprice in shipping as the shipping costs seemed to be as much as the product itself, upon a second look the shipping was 20 cents more than the product. Guess I have to pay for my thrills. The product lasts about 6 months so I can live with it but make note to check shipping on possible purchases.
Also another minor gripe that while the product was well shipped and arrived in decent time, their tracking number provided never worked for me. Whenever I went to click the tracking number or went to the USPS website and entered the number in manually it would just give me an error that the number doesn't exist...
One final thing is that they instantly put you on their mailing list (email) so expect emails showing your past purchases and be prepared to find out how to cancel them if you don't like email advertisements. It was fine with me because I liked to be able to instantly go to the store, load the cart and be ready for checkout of the only item I buy from them.
Overall a good experience, a few flaws, and high shipping costs, but no major problems.
Ordered Nioxin active cleansers and sclap theraphy shampoo. Prices were better than other sites. Opted for ground shipping. Products arrived in time. But one of them was not what I had ordered. Called them and informed about the wrong shipment. The apologized for the error and sent me the correct product in 2 days. Thats excellent !!!
Prices are generally better than anywhere and the shipping is probably faster than any other store that sells anything. I ordered on Monday at 6pm and got confirmation on Tuesday that it had shipped and it is out for delivery on Wednesday.
I use them to buy diapers and save a couple of bucks on each order and when UPS lost an case they gave no grief at all and sent another case out immediately. Highly recommended.
I have ordered from them many times great website, prompt shipping, good prices all in all a class act.
On one occasion UPS delivered the order to the wrong house, the driver acknowledged it immediately when I called looking for the package (the same day). He returned to the house where he left it but of course they would not admit to having the order. Anyway I called Drugstore and they rushed me out a replacement at no charge even thou it was not they mistake.
One word of caution although their website states that they share info with GNC I renewed my Gold card at the local GNC store and nine months later after repeated calls it still shows expired on their site. I have to call each time and have them reset it to use the card.
This review was modified by its author, cba85404, on
10/29/05 3:39 AM.
Ordered a shaver and aerosol cleaner spray on Sunday evening. It arrive the following Wednesday at 4:30 pm. Amazing -- and free shipping with discount for new customer. Good search function on website.
I have placed a couple orders at Drugstore.com in the past and have been satisfied with my purchases. They have better prices than my local drugstore and shipping prices are decent. They also carry some hard to find items. Their website has some nice features such as remembering previously ordered items, keeping pharmacy records, easy to earn free shipping, and tracks your favorite items. I would order from them again.
I was provided an automated e-mail cofirmation of my order shortly after ordering. I recieved my package within 4 days. That was with standard shipping. Overall I am pleased. Will do business with agian.
Only Drugstore.com had all the things I was looking for. The shipment of the items was quick, and I will be re-ordering from them the next time I need the same items.
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