I've been ordering from this company for years. Extremely reliable and in the case of mistakes they always act immediately to remedy it. Orders always come timely within a few days.

I have always had great experiences with drugstore.com....great variety, fast free shipping, good prices, great customer service. A UPS shipment was recently lost and drugstore resent the shipment quickly with no hassle and no charge.

This was my first experience with this store and it turned out great. They already had the cheapest price I could find for Frontline Plus, plus they had an additional $20 discount bringing the total down to a true bargain. Throw in free shipping and it was a steal!  
 
I placed my order on Thurday night and it arrived Tuesday morning. Not bad at all considering it was the 4th of July holiday weekend. They also threw in some free dog biscuits and a sample of dog shampoo. I also noticed they have a great program where you earn store credit on every purchase. On my small $50 order I earned $2.50 in drugstore dollars! I definitely plan on making future purchases from here.

I purchased the Braun 7781 Epilator from Drugstore.  
The listed price was 129USD and I got a 20USD discount on that. Also since I shopped through Bing, I got a 10% cash back from Drugstore and hence the effective price of the product was 98USD.  
 
The transaction was perfect, got free shipping via UPS. Got the tracking number the next day after I placed the order. Product arrived well packed and in perfect condition.  
 
Had a great experience with Drugstore and I got it a lot cheaper (30% less) than the next best online option -Amazon.  
 
I would highly recommend Drugstore as my experience was not even close to the negative reviews mentioned below.

I've been shopping at drugstore.com for a long time and have always been very pleased with the communication surrounding my orders, the shipping speed, the free shipping for larger orders, and the ease of re-ordering. Their prices are decent and ordering is very easy, so I'll continue to use them. I've never had to deal with customer service though, so no opinions on that front.

I ordered Water Pik Ultra from this store. Price was lowest I could find on the web. Cheaper by $1 from Amazon and $5-10 from stores like Welgreens, sears, target, etc.  
 
Package arrived in a week. Free shipping/No Tax. Well packed. Couldn't be happier.

Ordered on Thursday Feb 5th and received items on Feb 9th. Packed perfectly and order received exactly as ordered.

I've used DS.com for years, with excellent satisfaction in products and service. You can ask for USPS shipping, e.g. to PO boxes, if you are sick of UPS.  
 
However be aware that their packing is only average, compared to other retailers. I might be a bit skeptical about ordering glass bottles. And while their free-shipping offers are fine for my largish orders, plan in advance that those can take 10-12 days.

I was able to find everything I needed and then some. I used a $10 off coupon when your cart exceeds $50. So I was able to get a few items for "free" basically.  
 
I ordered late Christmas Day, so I wasn't expecting to hear of any shipment notification anytime soon. To my surprise, they sent me a shipment notification the next day. Wow!  
 
My one regret was not with Drugstore.com, but with UPS. My package was suppose to arrive the 30th of December. But they delayed it and it came almost a week later. On top of that, they didn't even ring my doorbell, even though it was 8PM! I'm getting sick and tired of UPS. I've had nothing but bad experience with them.  
 
To sum up, Drugstore.com handled everything perfectly. They packaged everything very well and I was able to get some extra money on my next purchase. I just wish they used another carrier, like FedEx or USPS. Nonetheless, I will still shop at Drugstore.com. Thanks again and keep up the great work.

I was little skeptical ordering from Drugstore.com as rating was low. However, it turn out very well. I ordered on Sunday and item arrived in Tuesday with Free shipping. I will definitely shop again in the future.

I had no problems at all with this website. I have ordered a few times from them and other similiar sites as well. The only thing I disagree is there prices keep changing all the time to more money. Somtimes they charge tax and sometimes they don't. Depends if your gonna get free shipping or not? I feel this store is good for items you don't want to buy in the regular store or can't find them.

This review was modified by its author, SteveO1971, on 11/1/08 11:31 AM.

I usually shop here for vitamins and skin cares products, they have review systems for products which is pretty good, since I don't know which one to buy. Prices are good, and coupons are available for first time buyers which makes the purchase better, but sometimes prices changes pretty fast, one vitamin I bought has increased $4.50 right after I bought it, awwww, hope it goes back to the cheaper price when I need it again in 1 month.  

This review was modified by its author, miaolinwei, on 9/5/08 12:17 PM.

order Pandigital 11-Inch LCD Digital Picture Frame and received as expected. brand new and good packaging. Open the frame . It works fine and no problems at all. Recommend this merchant. Will order again

These guys had the best price for Philips/Norelco 8140 XL shaver. Online order was rejected the 1st time, but went ok when I retried the next day. The shippping was prompt. The shaver had a defective plastic cap that usually sits on the head to protect it. But I called up NorelcoUSA and eventually got the plastic thing shipped for free. No big deal! Overall good experience

This review was modified by its author, OhReally, on 3/5/08 7:47 AM.

I wanted to update this message: after calling them and explaining that they had never properly answered my messages online, they DID replace my order at no charge, and they did it very promptly! So I will continue to place orders with them.  
 
They sent me a package and the contents spilled in the box. I wrote them several emails and never got a proper answer. Each time I wrote them, they sent me an automated response that had NOTHING to do with what I wrote!

This review was modified by its author, ntelmart, on 1/28/08 2:48 PM.