A great company. Got everything I needed+more (I think I got a 12X dvd burner instead of the 8X I ordered. Sweet!!) The computer arrived a day before it was supposed to, which was awesome. Good customer support too.  
Plan to order a few more things off the website in the next month or so...  
 
Thanks AVADirect

I ordered a laptop from avadirect their p4 1500 series laptop with a p4 3gig processor, 512 megs of ram and 128 meg ati radeon video. I received the laptop in nine days and couldnt be more pleased with this product. Misha is one of the most knowledgable and helpful sales people that I have ever had the pleasure of dealing with. My order was processed and shipped in a very timely manner, and packaged very neatly and securely. The performance of this machine is unmatched in any other laptop that I have ever seen. I would recommend doing business with them to any one who asked, and I will most definatly be purchasing my next desktop from them.

These people are fantastic. the system that I had configured was a bit flawed, they helped me fix the error and these machines are FAST. We use them for bioinformatics and we like them very much.

Great store! Have bought from them twice and been nothing but impressed with the quality, selection, and pricing. You can beat them on a few components, but the overall package beats the effort.

These guys are AWESOME! Misha, was more helpful than I even expected, very helpful and made it a point to give me a phenominal and fun purchasing experience. They are very kind and honest about what they sell and give professional true advice when you ask for it. I got an awesome deal on a system that I thought would cost more but they were nice enough to inform me of certain things so that I was able to get about 20 bucks off. I cannot say enough about AVA, these guys know their stuff and in my opinion are more helpful and definately more knowledgable than DELL. I am VERY pleased with my purchase and will definately refer people without hesitation. Thanks AVA for treating a fellow computer GURU so well.

A system (1 of 5) was purchased in October 2003, failed in May of 2004. Under the warranty plan provided by AVA Direct, the system was returned for repair via an RMA (#159554). After waiting until July for the system to be returned, AVA Direct was contacted. The status was: waiting for a motherboard to be repaired (none in stock). Finally, the system was shipped out by DHL. For some strange reason, unexplained by DHL, the system sat at the depot in St. Louis from 8/10/2004 for 10 days and then was returned to AVA Direct. It was found to be damaged in shipment by AVA - case damaged, and hard disk failed. Finally after several more weeks went by and the system was finally returned to me for use on 9/15/2004. AVA has filed a damage claim with DHL.  
 
However, it now has a new case and MB, hard disk, and was found to be missing 256MB of memory. The original system had been shipped to AVA with 2 - DIMM 256MB PCI2700, DDR 333, but now only had a single 256MB DIMM memory. AVA swears that it was shipped back to me with 2 DIMM, but said they would look around to see if they could find the missing stick. I have not heard from them since.

This review was modified by its author, JPumphandle, on 9/24/04 12:30 PM.

I recently purchased an AMD based system from this company. One word...Outstanding!  
 
The motherboard that I wanted was replaced by a newer, better version at no extra charge.  
 
They kept me up to date on everything and I received the system when they said I would:)  
 
I will most assuredly being purchasing from them again.  

AVA Direct did a good job of building a quality PC and also a good follow up. Good Job.

Have placed about 10 orders with Ava and have been very happy with all of the machines i have bought, the latest is one for a business and went with Serial ATA and have been very happy. I have not up to this point been unhappy with any of the service. (please note I have not had to use tech support, but if they are as proffesional as the rest of the company there should be not problem is the need is there)

I have purchased two barebones systems from AVADirect and I am pleased with the results. The website is easy to use, the prices are good and delivery is timely. They deliver what they promise.

To me the best judge of a company is how they respond to their own mistakes. In my case avadirect was outstanding.  
 
I ordered a server without a video card because their site said the mobo had one on board. They emailed me about the problem and before I could respond they had already identified why I had ordered it this way and decided to give me an ATI card for free since it was their mistake. I didn't even have to ask for this! They also updated their web site so that future customers wouldn't be confused.  
 
This was my first order from them, and I am was very pleasantly surprised to get this level of service at such a low price.  
 
They do acknowledge affiliation with another brand that has been shelled on resellerratings. But from what I can tell they are truly working at making the avadirect brand a high integrity one.  
 
Last thing: they encourage phone orders, and have a very good bbs style support option for all orders.

Excellent service, very professional. The item and service exceded my expectations. This is the compnay I rely on now for my computer purchases.

I purchased a new system from them and it arrived quickly, was exactly what I ordered, and worked smoothly. Great job all around.

I have ordered several barebone computers from ava direct and have always been happy with them. As I get busier I do not have time to put the computers together myself. After looking into it, they build barebones as cheap as or cheaper than if I bought the parts separately.  
 
I will use them again.  

This review was modified by its author, silvere, on 3/16/05 11:23 AM.

Excellent machine no problems to date. I have purchased parts from them before and have had no problems.