Bought a "new" MTX 704 Amplifier recieved it with out warranty papers and registration card. Also, the bag that holds the screws and other accessories was opened and I'm not sure if other items are missing. So, I don't consider this item NEW since it's probably a return that they didn't inspect. Now they want me to pay shipment of the item back to them. Since they sent the not so new and missing stuff amplifier, they need to pay for shipment of amplifier, not me. Rating 3.33 on Return or Replacement, what this means is don't buy anything from this company because if you have any problem they are not going to resolve it to your satisfaction. 100% customer satisfaction means NOTHING to them.

This review was modified by its author, cd55, on 12/4/09 10:37 PM.

Excellent Service, Fast shipping, Accurate description of product on website.

This review was modified by its author, jasonboat, on 12/12/09 8:50 AM.

Shipped item out day after ordering. Expected delivery was Dec. 1-4, I recieved it the 1st. Lowest price I found. Item was perfect. Great company.

Ordered today at 12:40 and was shipped at 5:30.  
Outstanding!!! Can't wait to get my amp.

This is my first time e-buying and I found it very friendly. Excellent and timely support.

Excellent service,easy search and a great selection of products. Checkout was very easy.

THEY HAVE THE BEST PRICES AND FASTEST SHIPPING.I WILL DEFINITELY BUY FROM THEM AGAIN.  

This review was modified by its author, NIJALCG, on 7/28/09 12:19 PM.

Absolutely phenomenal experience. The shipping was very fast and their customer support helped me out when I was troubled by their low low prices. Other people say that it is a scam, but it is not. I got everything within 4 days of original purchase, and with free shipping on heavy items. To those who complain about faulty items- it is not the sellers responsibility to fix a manufacturers fault. That is what the warranty is for. Contact the manufacturer directly. They even have a section on their site with the manufacturer information to resolve such issues. Hookedontronics is paypal verified, and Alpine authorized. All in all, I am completely satisfied, and have and will be going back for more. Low prices are always guaranteed and reasonable if not free shipping! Thank you hookedontronics!

Hookedontronics is horrible, if there is an issue with your order they do not return emails. I have sent 2 each, to customer support and product support. I bought a refurbished unit and all it included was the head unit. When I emailed to question about it all I got was automated emails to read the FAQs which had nothing to do with my questions. This product was advertised with GPS / RCA in/outputs etc.. but the RCA harness, nor GPS receiver, nor power harness or ANYTHING was shipped with it. I ended up spending $150 (which is more than just buying a new unit) on all the accessories that the listing said it had, just so I wouldnt have to deal with them again. F--

Very awesome company to buy from. They do everything in their power to make things right if a problem arises. Would recommend anyone to do business with them.

UPDATE.......................................  
Today I received my Kicker Kb6000 outdoor speakers in good order and in good time.  
I will admit I was a bit worried.  
I have to say that Tracy from hookedontronics did get in touch with me and did make good on the price difference that’s why I bought from hookontronics for the lowest price possible and that’s what I got.  
So order away without any fear from this company.  
Just make sure you know what you want (color brand make etc.) before ordering because once that button is pressed your done.  
Thank you Tracy you where a big help.  
 

This review was modified by its author, ATUOHOUND, on 6/1/09 10:31 AM.

I order and received an Alpine overhead DVD player for my car. Everything was great until it needed service 1 month later and I found out the hard way that Alpine will NOT autorize any repairs from this company since they aren't an authorized Alpine dealer. I also tried contacting Hookontronics several times over the phone and email and NEVER got a reply. Beware because you get a good price but if any happens your on your own. The money I saved went right out the door with the repair.

I think its pretty nconvenient that I cannot pay for something I bought at ebay auction with my credit card on ebay. Click this link, click that link. Why? I guess I don't get it. The more link I have to click and the farther I get from ebay the more I think you just scammed me for $100, but we'll see. Sorry if the bank issuer phone number isn't the number you wanted. And your pages that CC numbers get punched in on does not show that is is a secured page in the address bar, makes me unsure that I'll use you again. I only paid it because of the contract to buy clause with ebay. The CC number field isn't even set to password format. Numbers just out there on the screen for any old hacker to screen shot me and get my numbers. You might want to work on that. Here's to hoping I get my subwoofer. Thanks.  
 
Edited 03/18/09: Everything about my to satisfaction. Fast delivery, product as described. If my former complaints were corrected I would definitely use HookedOnTronics.com again.

This review was modified by its author, celinaman060060, on 3/19/09 11:23 AM.

Great prices, good deal on shipping. You really need to get your deal with PayPal together though....most sites with customer-friendly payment procedures link directly to PayPal so the customer doesn't have to do that hoakie 2-step wait for the email dance to pay for the goods....if convenient payment was part of your act, you'd have a top-notch operation!  
 
That being said, I will return for more purchases due to the ease of finding things and your detailed info on them. The in/out of stock data is helpful too.

Shipped immediately and on it's way. Due 8/13 on the west coast. Will update then.