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Store Rating and Reviews HookedOnTronics.com

Homepage: http://www.hookedontronics.com/ Shop Now at HookedOnTronics.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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ResellerRatings Elite Member
  
Six-Month Rating: 8.75 / 10
Six-Month Reviews: 8
Lifetime Reviews: 117
   
Lifetime Rating: 8.74 / 10 All Stores Avg.: 8.15
8.13 Pricing of Products and Services
8.44 Likelihood of Future Purchases
8.33 Shipping and Packaging
7.92 Customer Service
6.67 Return or Replacement
Show Reviews Read all 117 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
HookedOnTronics.com  
12864 Biscayne Blvd #166  
North Miami, FL 33181  
customer support email:
support@hookedontronics.com
phone:
(800) 265-1030
customer support:
(800) 265-1030
business hours (est):
10:00AM - 5:30PM (EST)  
MONDAY - FRIDAY

FAX: (954) 424-1752


Trust and Ethics Policy
 HookedOnTronics.com Customer Reviews - Page 3
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Reviews 31 - 45 of 122
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Very Satisfied
Reviewer: deephouse717
Click Here to See the Profile for deephouse717

5/21/07 5:27 PM
Very fast shipment, and a company who actually has the product in when they say they do. Great prices as well.  
A pleasure.

Very Satisfied
Reviewer: zod666
Click Here to See the Profile for zod666

5/18/07 6:42 AM
Nice products , at a nice price ,  
and response to e-mail was fast.Shipping was great . I will by again for sure.  
buy with confidence .

This review was modified by its author, zod666, on 5/28/07 6:55 PM.

Very Satisfied
Reviewer: stumpy8051
Click Here to See the Profile for stumpy8051

5/9/07 10:37 PM
i received my sony cd changer today.thank you for the promptness in shipping it to me.  
charlene miller. yes, i would recommend hookedontronics if asked about internet electronics ordering.

Very Dissatisfied
Reviewer: cyrusj
Click Here to See the Profile for cyrusj

5/8/07 1:11 PM
This store sent me defective product twice, both the original item bought, then the replacement item. I called in their support and they will authorize me to send back the item again, but the sad thing is, I am the one that always pays the shipment back. The Basslink II is available from other stores at $250. Hookedontronics sell it at $220 that's why I chose them to have a lesser price. Since I paid the shipment back amounting to $30, the savings is now gone. And I have to settle to the defective product because I do not want to spend another $30 for every return shipment fee without even a guarantee that I will receive an undefective product the nth time around. I do not believe they are sending a brand new product because the replacement that I received is an opened one with missing cover on the side of the speaker.

Very Satisfied
Reviewer: alex3kicker
Click Here to See the Profile for alex3kicker

4/28/07 11:37 PM
Item came very fast and in excellent condition. It was a very smooth transaction all the way around.

Very Satisfied
Reviewer: Indypacer1
Click Here to See the Profile for Indypacer1

4/24/07 10:55 PM
this is the second set of Infinity Kappa 682.7cf speakers i have purchased from hookedontronics, AWSOME!!!!! i had to get a set for the front and wow!!!! I have these babies hooked up to a Infinity Reference 7541a wow will they kick!!! Very friendly customer service, super fast shipping!!!! Thank you HookedOnTronics!!!!

Very Satisfied
Reviewer: Prospeeder
Click Here to See the Profile for Prospeeder

4/16/07 11:47 PM
Great fast shipping, UNBEATABLE price, i couldnt pass it up. Will be looking forward to doing more buisness with Hookedontronics.

Very Satisfied
Reviewer: new_trader_boy
Click Here to See the Profile for new_trader_boy

4/6/07 8:47 PM
Ordered the Kicker KS693 speakers because this site had them for the cheapest price. Incredible deal and fast shipment. They even take paypal which is always a nice option.

Very Satisfied
Reviewer: kdbelnap
Click Here to See the Profile for kdbelnap

4/2/07 10:28 PM
I had a couple problems of my own making, but customer service was so ready and willing to help me out that it really wasn't an issue at all. It was a very pleasant experience working with this company.

Very Satisfied
Reviewer: sandeep
Click Here to See the Profile for sandeep

4/1/07 8:39 PM
I initially had a lot of confusion to buy from this store or not as this store is not as famous as buy.com or amazon.com.  
 
But i was wrong.All the certificates on the website was my first good impression of the site.  
 
And then i placed an order and was delivered promptly. I got Pioneer Deh-p4900ib from this store.Rate was also good.  
 
I actually changed my mind and thought of postponing the purchase.I called up the store to cancel and the lady in the shipping spoke very nicely to me and convinced me to keep the order.  
 
A trust worthy store for SURE.

Very Satisfied
Reviewer: maddogbodine
Click Here to See the Profile for maddogbodine

3/31/07 10:14 AM
Very fast response. Extremely impressed how quick the confirmation emails were sent, and how they have links to track the package in the email. You don't need to go to another site, you click the link and it tells you were your package is. Will definately recommend to my friends, and will do business again. Thank you very much.

Very Satisfied
Reviewer: ShaolinMonk
Click Here to See the Profile for ShaolinMonk

3/23/07 6:54 PM
Easy to deal with, exelent customer service. I had some trouble with my CC and they were very patient. Would prefer FedEX as far as shipping goes but I can't complain. Best price for items purchesed. I would recomend them.

Very Dissatisfied
Reviewer: getcrabbed
Click Here to See the Profile for getcrabbed

3/22/07 5:49 PM
I got the product at a good price BUT I was not given a choice on shipping options and they charged me almost $13 to ship a phone charger that would have been $2 or $3 MAX to ship. I will never buy anything from them again because this was a dishonest way to get money from their customer. VERY disappointed in the tactics they used to get more money from me.

Reviewer: sandygenie
Click Here to See the Profile for sandygenie

3/15/07 3:53 PM
Please take a moment to locate this number from an order confirmation email or a printed invoice. It is essential to prove that you made a purchase from this store.Please take a moment to locate this number from an order confirmation email or a printed invoice. It is essential to prove that you made a purchase from this store.

This review was modified by its author, sandygenie, on 3/15/07 3:54 PM.

Very Satisfied
Reviewer: rusty48n
Click Here to See the Profile for rusty48n

3/14/07 9:41 PM
Quick shipment of an excellent product. Highly recommended.

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