Excellent experience, all around. We ordered a Nikon D50 dSLR body with lense, speedlight, and SD card. The lense was on backorder, so we were called and asked whether we would accept the lense from a D70 kit, which is identical but would come without its own cardboard box. We agreed and five days later we received everything with USA manufacturer's warranty and all. Did I mention the price was excellent as well?
My only suggestion for improvement would be to maybe use FedEx for shipping instead of UPS, since the UPS bozos basically sat on the shipment for a whole day, less than 50 miles away from us, because it wasn't "scheduled to be delivered yet." That was Friday, so afterwards they sat on it for the entire weekend as well. Obviously, this is an issue with UPS, not the store. I just wish I could've chosen FedEx shipment instead.