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Store Rating and Reviews EXcaliberPC.com

Homepage: http://www.excaliberpc.com/ Shop Now at EXcaliberPC.com
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 5
Lifetime Reviews: 400
   
Lifetime Rating: 9.36 / 10 All Stores Avg.: 8.12
8.75 Pricing of Products and Services
8.00 Likelihood of Future Purchases
8.13 Shipping and Packaging
10.00 Customer Service
10.00 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
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Show Reviews Read all 400 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  
Black 
Friday 2009

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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
39675 Cedar Blvd Suite 1000
customer support email:
support@excaliberpc.com
phone:
1-877-Buy-EXPC
customer support:
1-877-Buy-EXPC
business hours (est):
9:00am - 6:00pm PST, Monday - Friday.  
Close: Saturday - Sunday.

FAX: 1-510-372-0611



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 EXcaliberPC.com Customer Reviews - Page 5
Page 5 of 27sort reviews by:
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Reviews 61 - 75 of 402
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Very Satisfied
Reviewer: timu24
Click Here to See the Profile for timu24

8/24/07 4:47 PM
I ordered the Asus V1s from ExcailberPC on August 19, 2007 and received it on August 24, 2007. I contacted ExcaliberPC through notebookreview.com about ordering the laptop on Saturday and he gave me a prompt response latter that night. I eventually decided to go with ExcaliberPC because they were the only Asus resellers that had the V1s still in stock.  
 
I placed my order Sunday afternoon and immediately got a confirmation of my purchase. The ExcaliberPC website was very easy to use and I really liked the way you could check on your laptop as it went through the order process.  
 
My laptop ended up shipping on Monday. I had my laptop shipped FexEx ground since this was the free shipping method. It took 5 days for the laptop to reach me in Minnesota. On the same day that my laptop was going to arrive a representative from ExCaliberPC even sent me a personal message on notebookreview.com making sure that everything was okay with my order!  
 
I was very pleased with the packaging. Three boxes were used in total and packing peanuts made sure the boxes didn't move around too much.  
 
Overall I was very pleased with ExcailberPC and I will definitely consider him again when I purchase any accessories or in a few years a new notebook.  
Tim

This review was modified by its author, timu24, on 8/24/07 4:50 PM.

Very Satisfied
Reviewer: mattmon
Click Here to See the Profile for mattmon

8/24/07 2:13 PM
Good customer service, great prices, fast/fair shipping. This was my 2nd order and I couldn't be happier.

Very Satisfied
Reviewer: psimborio
Click Here to See the Profile for psimborio

8/22/07 8:46 AM
All I can say is wow ! I am here in qatar, and four days after shipping, my ASUS c90 notebook got here already.. Im really impressed.  
 
And, like everyone else, I also had some hesitations ordering online. They just proved me wrong... they're so helpful and trustworthy.( answering me all the time even for my trivial questons ) I would definitely buy from them again and again...  
 
Cheers excaliberpc ! Keep up the good work.

Very Satisfied
Reviewer: hdang000
Click Here to See the Profile for hdang000

8/16/07 12:01 AM
I was very satisfied with excaliberPc. This was my first purchase of a laptop and everything went very smoothly. They really did a good job on getting my laptop to me FAST. I was really happy with their service and Allen From excaliberPc did a great job on getting this lappy quickly to me. Nothing but praises for ExcaliberPC, this was my first time doing business with them but definitely not the last. I would HIghly recommend ExcaliberPC.

Very Satisfied
Reviewer: synn_sky
Click Here to See the Profile for synn_sky

8/7/07 12:04 AM
great price and fast delivery. i compared to a lot of other online stores for my asus laptop and this 1 is cheapest.

Very Satisfied
Reviewer: almstrand
Click Here to See the Profile for almstrand

7/31/07 4:41 PM
EXcaliberPC provides an excellent service, highly competitive prices, and a *very* knowledgeable staff! Definitely recommended!!

Very Satisfied
Reviewer: custompcbuilder
User Rating: 
Click Here to See the Profile for custompcbuilder

7/23/07 8:26 PM
These guys are awesome! They are very helpful and quick to answer any questions you might have. My laptop was on the way within minutes of ordering! It arrived in excellent condition packed extremely well for total protection! I am about to make my second purchase from this trusted and efficient seller! I have purchased from many different online retailers but ExcaliberPC just took first place!

This review was modified by its author, custompcbuilder, on 2/3/08 12:28 AM.

Very Satisfied
Reviewer: solutionboxes
User Rating: 
Click Here to See the Profile for solutionboxes

7/20/07 1:54 PM
Very professional Seller. I ordered an ASUS Tablet PC for my company (Solution Boxes, Inc) and i needed it overnight for important presentation. They had only 20 minutes to box everything and ship it - and they DID IT for me.Perfect customer support. Tablet PC came on time on next morning, in VERY good and strong box, everything packed perfectly and nice inside. Looks like a toy-clean and new. Best seller i have ever seen in my life. Will do business again!

Very Satisfied
Reviewer: smackkmonkey
Click Here to See the Profile for smackkmonkey

7/11/07 10:42 PM
Ordered a 12" Asus notebook pc from ExcaliberPC, found the best deal here... Shipping was delayed just one business day until a representative could confirm the order via phone which was simple and quick. It arrived as promised in 2 days in Los Angeles county. The product was well packaged in a larger additional box on top of what Asus packaged the laptop in. Product works great, thanks!

Very Satisfied
Reviewer: Culbert
Click Here to See the Profile for Culbert

7/11/07 9:14 AM
I ordered an Asus laptop from this resller and found this place's price to be the best out of any place I could find. I checked here and found that ratings to be pretty good but I was still a little leary about it but still placed the order. I had to have the laptop shipped to a place that is not my billing address and was worried about that too but they called and verified everything and checked with my credit card to see if that was an approved shipping address and everything was fine with that.  
 
The day before my laptop was to be delivered they called once more to let me know that it should be arriving the next day and that it needs a signature so if I could have someone home to sign for it then I would be assured to get it on time.  
 
These guys were great. I would totally order from them again! Actually I did - I ordered a stick of RAM for the laptop too.

Very Satisfied
Reviewer: jrompf
Click Here to See the Profile for jrompf

7/2/07 4:44 PM
I'm very satisfied with excaliberpc and especially with Allen regarding ordering and prompt responses to my questions.  
Excellent services.

This review was modified by its author, jrompf, on 7/2/07 4:50 PM.

Very Satisfied
Reviewer: yangmesh
Click Here to See the Profile for yangmesh

6/11/07 11:34 PM
Ordered an ASUS notebook computer from these guys, and they are absolutely amazing. My order was shipped out the same day and a tracking number was sent to me shortly after I put in the order. The packaging was packed tight and secure, double boxed with enough tapes on it, the notebook arrived in less 48 hours. Their price is very competitive and I will definitely recommend them to others. A++

Very Satisfied
Reviewer: Cataitu
Click Here to See the Profile for Cataitu

6/2/07 7:17 AM
Great store! It's all I can say and I have to encourage people who are interested in buying something from them. I'm from Romania, and it seemed rather difficult to buy something from the US and have it shipped to my country. Surprisingly, everything went as mentioned by the online store - bought an Asus notbook, wired the money and after 6 days I started working with the device :) I'll definetely shop with them again!  
Catalin

Very Satisfied
Reviewer: dmark
Click Here to See the Profile for dmark

6/1/07 1:45 AM
Excellent service. Allen always kept me updated at all times and helped resolve any issues. Thanks!!!

Dissatisfied
Reviewer: snuk11
Click Here to See the Profile for snuk11

5/31/07 2:02 PM
These people have the least helpfull customer support of any online service that i have been with.

This review was modified by its author, snuk11, on 6/11/07 4:33 AM.

Page 5 of 27
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