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Store Rating and Reviews Coastal Contacts

Homepage: http://www.coastalcontacts.com Shop Now at Coastal Contacts
Six-Month Rating: 6.43 / 10
Six-Month Reviews: 7
Lifetime Reviews: 22
   
Lifetime Rating: 4.77 / 10 All Stores Avg.: 8.12
8.75 Pricing of Products and Services
5.83 Likelihood of Future Purchases
7.08 Shipping and Packaging
5.83 Customer Service
6.67 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
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Show Reviews Read all 22 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  
Black 
Friday 2009

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 Coastal Contacts Customer Reviews - Page 2
Page 2 of 2sort reviews by:
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Reviews 16 - 22 of 22
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Very Satisfied
Reviewer: Sukkie
Click Here to See the Profile for Sukkie

1/13/06 6:51 PM
This was the first time i ordered from Coastal Contacts. My friend recommended it to me, so i thought i would give it a try. I'm glad i have good friends :) I got my contacts 3 days after i ordered. i found the site very easy to order from. i will defenatley order from there again.

Very Dissatisfied
Reviewer: blindasabat
Click Here to See the Profile for blindasabat

11/29/05 9:46 PM
I requested them to change or cancel my order because the prescription was wrong. They responded to my email, saying that I would be contacted shortly, but instead just delivered the wrong prescription.

Very Satisfied
Reviewer: wasabinut
Click Here to See the Profile for wasabinut

11/3/05 11:19 AM
Liked the service. Fast and easy. Went to the website and found my contacts. Ordering was quick and painless and pricing was way lower then any of the other sites I checked out. Only took 2 days to get my order from these guys.  
 
Right after I ordered, they sent me my tracking number in e-mail - wasn't really expecting the confirmation that quick.  
 
Overall a good experience - I am recommending this site to all my friends!

This review was modified by its author, wasabinut, on 11/3/05 11:26 AM.

Very Satisfied
Reviewer: joannasmith99
Click Here to See the Profile for joannasmith99

11/3/05 11:14 AM
I ordered my focus daily progressive contact lenses from this company instead of my eye doctor because a friend told me that you could order online instead of from the doctor.  
 
They showed up on my doorstep like 2 days later.  
 
It was way easier for me than driving all the way into town to get them. Pretty fast too considering I usually have to wait 3 weeks to get them from my eye doctor.  
 
The best part though was that they were really cheap.  
 
My first order was only for 1 box, but now that I know they delivered I will use them again for sure.

Very Dissatisfied
Reviewer: janimid
Click Here to See the Profile for janimid

6/10/05 7:21 PM
Horrible service. Called because I have not received order in 2 weeks. Eliana from cust service said it was my fault I did not followup earlier and said the contacts were out of stock anyway and they can't fulfill for another 2 weeks.  
 
Do yourself a favor and stay away from this company!!  

Very Dissatisfied
Reviewer: Reese
Click Here to See the Profile for Reese

3/7/05 8:38 PM
I received double my order and can't get anyone to respond to my request for authorization to return and get my money back. HELP!

Very Dissatisfied
Reviewer: mrflylow
User Rating: 
Click Here to See the Profile for mrflylow

11/4/03 5:01 AM
Never again, ordered on 3/20/2007. Prescription verified on 3/21 but their reorder cost was higher than directly through their website. They claim to pricematch "online merchant must be an established site as determined by Coastal Contacts" but would not pricematch their own lower price. They did not ship the same day or next as their website promised. Beware!  
 
My first review is below, my how they have changed:  
 
This will make my third or fourth order from Coastal Contacts.  
 
So far so good, no problems whatsoever! Good prices, a lot less than the local optometrist or what Group Health wanted to charge me. I have not found a lower price online. They are using USPS Priority Mail to for their standard shipping. Since I live in the same State about 170 miles from where they ship from I get my contacts within one business day of shipment.  
 
My son lives in Wisconsin and I recommended Coastal Contacts to him last year and he got his order in 3 days!  
 
I ordered very early Sunday morning and got an order confirmation right away. I was not expecting a tracking number until Monday but Coastal emailed me the same day, Sunday, with it. Product shipped out on Monday and I should be getting it tomorrow. I am confident enough about Coastal that I am posting this review early.  
 
Very satisfied and I definitely have become a repeat Coastal Customer. My experience with them has been comparable to other first rate online vendors such as www.mwave.com or www.newegg.com  
 
Good job Coastal, keep up the good work and the low prices!!  

This review was modified by its author, mrflylow, on 3/23/07 11:03 PM.

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