I am new to QVC and I ordered the 42" JVC with 4 easy payments. I was waiting 3 days and my order was still in process status, so I tried to contact their customer service and after waiting for a while, I could get someone on their chatting system. When I asked about my order, she said the item would be shipped in the next 2 weeks and there was nothing wrong with my order.
So, I thought I'm just gonna chill out and wait for my order to arrive. After a week, they called me and said they couldn't do the 4 easy payments because I am a new member. My order will be automatically canceled if I don't call them within 48 hrs. I can either pay in full or cancel it, and I decided to cancel it.
QVC charged my credit card for the first portion of the 4-easy-payments and I am not happy. PEOPLE SHOULDN'T GET CHARGED IF ITEM HAS NOT BEEN SHIPPED OR ORDER IS NOT GOING THROUGH.
I live in California and I'm sure they have no warehouse or physical store here in California. I think they are located in PA, yet they charged me tax. I didn't realize this until I looked at my order and carefully count the total of that 4-easy-payments plan.
They shouldn't even let me order using the 4 easy payments if they think I am a new customer. I think this is some sort of a bait and switch scheme. I'm glad I canceled the order and got my TV from somewhere else. Once again, your credit card is going to get charged for nothing. They seem to be doing unfair trade practices.
This is my first order and unfortunately will be my last order too.
This review was modified by its author, bogel, on
10/22/07 3:25 PM.
