Excellent service.  
 
Spent time explaining product and researching information.  
 
GREAT price.

Excellent! Got excellent deals I could not find anywhere else. camera was delivered on time as promised. My order number was yhst-3945695779427-485

This review was modified by its author, rbye1, on 12/25/03 11:05 AM.

The sales person was very helpful and informative.

Very efficient. Answered all questions. Returned calls/emails.

This review was modified by its author, trevorm, on 12/22/03 10:16 AM.

Really rude. I asked three questions and the guy got pissed off. When I refused to order anything else... the sales person then asked me if I wanted to buy the charger and battery which should come with it. I asked him about that and then the sales person told me to F-Off and to get off his phone and hug up on me. Total bait and switched and a fly by night operation. I will and would suggest to report them to the B.B.B. - total scum bags.

I ordered a camera from this company online. After waiting a week without recieving a phonecall or even an email informing me of a successful purchase, I called the customer service line to check on the status of my order. The man on the phone was extremely rude to me. He insulted me and then canceled my order because I did not need any additional parts for the camera and then he hung up on me. I'm disgusted and insulted, these people deserve to go out of business. Do not order from them if you expect to be treated with respect.

I purchased, or so I thought, a Sony TRV19 from this company on Thursday. Pushy sales staff? sure! but that's their job right? Well, I got nervous and called monday for a tracking number. They said I had to call back at 11am their time, "that's when shipping opens". Fine, I call back, "Welcome to Starlight Camera, we're closed, call back during business hours." Uh, it was noon. OK, I tried every day last week and got the same message all day. Then on Friday I didn't even get a message, just rang off the hook.  
 
Luckily they hadn't charged the card as of Friday.  
 
I'm cancelling the credit card and moving on to a reputable dealer.

This company is a scam. Purchased a sony camcorder last week throught their website (which was surprisingly was manage by Yahoo). Never received a confirmation and when I call more than 8 times they've always hung up on you and treat you like garbage. Manage to talk for 30 seconds with somebody and they just told me that items is not available and hung up. Called again and talk again for 30 seconds and the person told me "I don't have time with you" and hung up. This is a scam and I just hope they don't just charge my card as it's impossible to communicate with them although my card Amex will cover protection but it's just the hassle. Please don't even try to buy anything from this criminal.

This company is a scam. If you refuse the overpriced extras they hang up on you. Then call back and now it is "not available".  
DO NOT SUPPORT CRIMMINAL BEHAVIOR. just shop elsewhere.