These people are the devil! I didn't find this site until after I attempted a purchase, and wish I did. I probably wouldn't have believed a company could be as fraudulent at the other reviews implied and get away with it. But they are!  
 
AVOID THEM LIKE THE PLAGUE THAT THEY ARE.  
 
Their website clearly states that all products come with a full manufacturers warranty. I still don't know if this is true, because the sheister that called to "confirm" my order (in other words, put thumb screws on me and try to get me to buy additional batteries and extended warranties) said it came with no warranty.  
 
I cancelled on the spot. I hope they actually do cancel the order.

This review was modified by its author, Metzen, on 10/28/04 7:54 PM.

I truly wonder to those who gave a good rating to this store... do they work for the company, or just the owner who tried to deceive us?  
This kind of store should have not been there in the first place. Their service is the worst i've ever got.  
Perhaps I am luckier than you guys... They hung up on me just for asking information on Canon S500. The prospective buyer was turned down.. how stupid they are.  

Their prices ARE too good to be true! If you're only ordering a camera and no accessories, you can pretty much forget it! Starlight Cameras is THE WORST vendor I've ever dealt with (and I've dealt with a great many).  
 
I called to cancel the order that I placed on Sept 12th because I knew they would not fulfill the order.  
I asked "What's the status on my order?"  
The Sales Rep asked, "When did you place it?"  
"September 12th."  
"What did you order"  
"A Minolta Dimage Z1."  
"What else?"  
I said, "Nothing."  
Then the Sales Rep said, "OK, call your credit card company to see if you card was charged."  
I replied, "I just checked on-line and it wasn't."  
The Rep said, "Then the order was cancelled. Thank you. Goodbye."  
Then he slammed the phone down without listening to my reply.  
 
Honestly, it's exactly what I expected of these crooks. Basically, if you only order a camera, forget it. You have to order other crap or no dice. This interchange was actually MUCH more polite than the original call I was REQUIRED to make in order to complete the order on Sept 12th.

Although I saw several poor reviews of this store, I fell for it anyway. What a-holes. After placing and 'confirming' my order with one salesperson who tried to sell options I don't need, another called and gave a different sales pitch. After not purchasing any accessories, he cancelled my order. Their line was 'the item isn't in stock'. They had confirmed it was several times immediately prior. This is classic 'loss leader' advertising. Post a price, then change the sales terms. In this case, the overpriced 'accessories' must be purchased in order to complete the sale. Look around for more reputable vendors. Do everything in your power to get even with those who try to screw you.

This review was modified by its author, don166756, on 10/13/04 5:17 PM.

Placed order. Called for phone confirmation. Person tried to sell me battery, said I didn't need extra battery. Tried to sell me extra tapes, told him I didn't need them. Said thank you for your order.  
 
5 Minutes later I get a cancelled order e-mail.  
 
 
CROOKS. Do not use

On 9/24/04 I ordered a Nikon Coolpix 3200, using 2 day delivery. Ten minutes after I placed my order someone from Starlightcameras.com called to confirm my order, which I did. Then immediately he started explaining I needed a certain type of battery for this camera, with a price of $79, within 3 minutes the price went down to $49 (first clue there was something fishy). I refused to purchase the battery, he then tried to sell me an extended warranty, I also refused. My item should have arrived on Tues. 9/28/04..it did not. I called them on 9/29/04 to ask where my camera was, I was asked very rudely, "Was your credit card charged?" I said I didn't know...he stated "call your credit card company to see and then call me back", which I did (my credit card was not charged). I asked why this was not processed, he stated "it wasn't available". I said why was I not notified, he was very rude and said "not my problem", I asked if he was an owner, he said "kind of", I said what is your name, he said "Dick", I said and does Dick have a last name, he said "Cheney", I said "very funny", but I would like to know what happened to my order, he hung up on me. I called my credit card company back with concerns I had given them my cc#, they advised me to cancel my card and they would issue a new one. DO NOT BUY FROM THIS SITE!

They automatically canceled my order without properly informing me. When I called Customer Service the man I spoke with was very rude and insulting, refused to let me speak with a manager or to give me their business license number and threatened to hang up on me several times. He finally claimed they were out of stock and hung up. I called the company back and this time requested to speak to a Sales guy from whom I asked to purchase the same camera model. He claimed they were in stock, until I told him my order had been cancelled because they were out of stock. Don't know what's going on here, but I will NEVER do business with this company again.

This was the worst experience with an online retailer that I have ever had. The customer service was appalling. I was hung up on once, put on hold several times, and finally transferred to some jerk who wanted to just sell me accessories that I didn't want. When I told him that I didn't want the extra batteries, he told me that they were out of the product and that he was going to cancel my order. That was probably the best part of the conversation because I do not ever want to deal with this company again. I tried to email the company to give them a chance to explain but surprisingly enough, the two email addresses bounce the mail back.

Do NOT buy from starlight cameras! They have cheap camera prices, but they will not sell the camera alone. If you do not agree to buy their overpriced accessories, you will never see your camera. I ordered my camera on their website and you have to call to confirm. When I called and told them that I already owned the accessories, he said "you'll love your camera, I have the same one." When I didn't receive my camera, I called and was hung up on three times when I told them that I only purchased a camera no accessories. Any positive review of these people must be from people who purchased their overpriced accessories. BEWARE of this seller! I am filing a claim on with the better business bureau.

These guys are legitimate THIEVES!!! They are rude, obnoxious and will be going to HELL. I ordered a Panasonic PVGS-120 and they called me the next day trying to sell me a battery. They told me that the battery it came with would only last 20 minutes. I knew it was BS so I didn't bite. They then told me that the camera was not available and would cancel my order. Then they hung up. I called back to ask why they would try to sell me a battery for a camera they knew was not available. They got pissed at me for asking, I got pissed back and they said they were going to cancel my order and they would "Take care of me!" I take this as a threat as they have my credit card number. NEVER DO BUSINESS WITH THESE HELL-BOUND CROOKS.

This review was modified by its author, elcpooh, on 9/23/04 6:20 PM.

I went to their site and ordered the Canon ZR90 for the unbelievable price of $318, minus $10 if I used a Discover card. They called me the next day and said that because of credit card fraud the credit card company wanted them to contact each online customer personally. He said what a beautiful camera it was and how he had one and how great it was and how pleased I would be with it. He then said that I had not ordered a battery with it. He then asked me what battery I wanted, the 2 hour or the 4 hour. I told him I didn't want an extra battery that I would use the one that came with it. He pestered me a couple more times about the battery, and when I would not give in, he rudely said that the camera wasn't in stock and that he canceled my order then he hung up without even waiting for a reply from me! I called back and went to sales and told the guy that answered that "James" had told me the camera was not in stock and this guy said " That camera isn't in stock. We don't take back orders, so what's the problem?", I asked him if they would be getting more in and he said "We don't have it, so that's it, forget about it!" then he hung up the phone on me!  
 
I woulnd't buy ANYTHING from these bums no matter what the price and if it was indeed "available". The website shows all the accessories as either in-stock or out of stock, but it doesn't mention any stock levels on the cameras.

Crazy scam artists. Made a mistake on the web, but wouldn't tell me about it until weeks later. Then called me an asshole and said "I hope you die." I complained to NYC BBB.  

I ordered a nikon coolpix 4300 at the starlightcamera.com. Actually, I was about to click on cancel confirmation on the website but the order went thru anyway. It pissed me off. I am a programmer and this made me very suspicious. In addition, the site doesn't use https (encrypted secure transmission). In general, you SHOULD NEVER send any sensitive info thru http (non-encrypted). This was the reason I was about to click on the cancel order.  
 
I got the email from starlightcamera with just a time and orderID, no tracking whatsoever. It asked me to call to arrage shipping. I called and a guy with accent answered the phone. As soon as when he heard I wanted to cancel the order, he said I should have made up my mind before order and claimed me as "young kid" or whatever it was. This made me angry and even more determined to demand a cancellation. He then said they charge you 5% for cancellation because they use Yahoo! etc (100% bullshit). He then hung up on me. I called again serveral times, and he hung up on me again and again after saying "your order is cancelled".  
 
I then immediately cancelled my credit card number (god knows whom they gonna give away my cc numbers to!)  
 
Simply put, DO NOT ORDER THRU THIS VENDOR. BE AWARE.  
 
PS: I actually went to Brooklyn years back to check out those video/computer stores, they are very suspicious, people/service/products. Now I regret even getting on to the website.

I found this company through a Price Comparison site. Their price for the Olympus C-5060 was very low, but the ad stated it was a "Fourth of July" sale.  
 
I purchased the item online, but when I received the email about my order, it stated I must call to confirm.  
 
I called and was connected to a rude salesman who tried to talk me into purchasing additional items for the Olympus C-5060 camera. When I explained I did not need another memory card, and that I did not want to get another proprietary battery at this time, he got angry and said:  
 
"Your order is cancelled. You're wasting my time. Get off my phone line."  
 
If you purchase items from this company, I wish you luck if you ever need any customer service.  
 

I tend to think that I am a pretty good shopper and I always shop around to get the best price. This is how I came across the "good deal" on StarLight camera.  
But unfortunately I have had some serious doubts about my order I placed with StarLight photo. I ordered my camera well over 11 weeks ago (March 16th) and still no camera.  
And just like the other people who have placed their comments on here, I didn't buy any of their expensive accessories so I am treated differently when I call to inquire about it every week. One of the first questions they ask is "did you order anything else with it" which makes you believe that if you had you would see the camera a lot faster. Why else would they ask that question??  
They claim the camera has been discontinued by the manufacturer (Olympus C-750) therefore it is difficult to get in. I wonder how true this is and if I will ever see the camera??  
Unfortunately I did give them my credit card number and I would like to cancel my order but I know they will slam me with cancelation fees. I really want this camera and I would like to have faith in the company, but never in my life have I waited two and a half months to get a product in.  
I guess it would make me feel better if they called or e-mailed me to assure me that it is still coming and at least apologize for the delay, but instead we are treated rudely just for inquiring when it will be shipped.  
After going to Street Prices website forum & this review forum I got even more nervous because how could so many people complain if it wasn't true that they are out to take advantage of people??  
I also e-mailed them at the e-mail addresses listed along with some other ones I came across and nobody ever replies.  
Waiting patiently and anxiously awaiting my new camera........ call me a dreamer, but I am still hoping to get it.  
If you do work with StarLight camera and get this message and send my camera within the next several days, I will be sure to remit another comment saying that even though it took awhile, you did indeed honor your price and ship the product.