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Store Rating and Reviews Botach Tactical

Homepage: http://www.botachtactical.com Shop Now at Botach Tactical
Six-Month Rating: 5.59 / 10
Six-Month Reviews: 160
Lifetime Reviews: 332
   
Lifetime Rating: 3.98 / 10 All Stores Avg.: 8.12
7.34 Pricing of Products and Services
5.80 Likelihood of Future Purchases
4.87 Shipping and Packaging
3.73 Customer Service
4.05 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
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Show Reviews Read all 332 reviews below.
  
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 Botach Tactical Customer Reviews - Page 5
Page 5 of 23sort reviews by:
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Reviews 61 - 75 of 333
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Very Satisfied
Reviewer: Raptorgrl24
Click Here to See the Profile for Raptorgrl24

10/8/09 11:35 AM
This was my second order from Botach and each time has been wonderful! They have had the cheapest prices, there shipping is fast a reliable. I will make my next next purchase of boots from them and have praised them to my co-workers.

Very Satisfied
Reviewer: tenn_copperhead
Click Here to See the Profile for tenn_copperhead

10/8/09 10:42 AM
Great prices. Good delivery time. Will purchase from Botach again in the future.

Very Satisfied
Reviewer: JBR2585
Click Here to See the Profile for JBR2585

10/8/09 7:21 AM
Great price, fast shipping, and over all a pleasent shopping experience. The list price at Botact was cheaper then any other place I looked at. I only paid $91.76 compared to a friend of mine who paid $106.75 for the same product from a different store.I recieved the item in great condition and I have no complaints. The item was brand new, in its original box with instructions and all screws and allen key. I definitely will buy from Botach again. Thanks Botach.com

Very Satisfied
Reviewer: all4one
Click Here to See the Profile for all4one

10/8/09 7:10 AM
Botach orders came fine. All was well. I have been doing buss with them for a long time, Their no strangers with me on reorders

This review was modified by its author, all4one, on 10/18/09 8:13 AM.

Very Dissatisfied
Reviewer: bikesrok
Click Here to See the Profile for bikesrok

10/8/09 1:50 AM
Utterly failed in all ways. Placed an order, got a confirmation and then...nothing. After three weeks I asked about the order. Got a reply "looking into it" and then...nothing. Canceled the order and was invited to give feedback.  
 
Based on the only experience I will ever have with this outfit, they can't get anything right.

This review was modified by its author, bikesrok, on 10/8/09 1:55 AM.

Somewhat Satisfied
Reviewer: jasondh
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10/8/09 12:46 AM
BotachTactical.com has some of the best prices around.  
Always fun to see what new they have in stock.  
They tend to have to great clearance items too which for the price, doesn't hurt to add onto your order.  
They have had about 95% of the stuff I've ordered in stock, and made sure to ship it within a reasonable time frame when it came back in stock.  
I've made about 10 orders from this company in the past 6 months. They do a good job on notifications on order confirmation, shipment of order, out of stock items, etc.  
The ONLY room for improvement is they could get the orders out slightly faster.  
4.5 out of 5 overall.

This review was modified by its author, jasondh, on 10/18/09 6:58 PM.

Neither Satisfied Nor Dissatisfied
Reviewer: benja455
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10/7/09 11:42 PM
Just okay...they had stuff on their website which was out of stock and I was never notified. My order just shipped without it - of course, I wasn't charged for that item - but a message letting me know not to expect that item would have been nice. Also important to know, there was some weird stuff going on with their 15 percent discount code...the math was a little fuzzy.

Somewhat Satisfied
Reviewer: digadv
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10/7/09 9:39 PM
A little bumpy as their website did not accurately show items that were out of stock. However, the bulk of the order was filled promptly and delivered as expected. I would order from them again.

Very Satisfied
Reviewer: ninja9er
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10/7/09 9:31 PM
I have been dealing with Botach for a long time and I consistently go back to them for my tactical needs. The Customer Service department is very easy to deal with and most issues are resolved in a very expeditious manner. Their prices are very competitive with a large variety and choice of products and manufacturers. The products have always been shipped out quickly and are always of the highest quality.

Neither Satisfied Nor Dissatisfied
Reviewer: mpresens
Click Here to See the Profile for mpresens

10/7/09 9:11 PM
For one they have great prices. Only negative was that my order sat while on back order for two weeks with no communication. Once I called though I got a similar item that was in stock very promptly. All in all the deep discount was worth it.

Very Dissatisfied
Reviewer: cmp944
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10/7/09 8:56 PM
I have no idea what is going on with my order. I know they received it, I dont think they shipped it though. I got a call after emailing them several times over several days stating that one item I had ordered was out of stock. I told them to cancel the item and ship everything else.  
Its been a week and I have not received a refund for the out of stock item nor have I received any communications regarding the tracking information for the rest of my purchase.  
I regret buying from this company and hope that one day the stuff that I purchased from them will get shipped.

Very Satisfied
Reviewer: bobsolla
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10/7/09 8:22 PM
botach tactical came through with factory magazines at a great price and quick delivery!i would recommend them to anyone looking to save money,and get great delivery time!

Very Dissatisfied
Reviewer: egumban
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10/7/09 7:42 PM
order not delivered on time. a week passed before i called and they said they would "ship it out tomorrow". various follow-up emails (three to be exact) to them since then to confirm order was shipped went totally ignored. later attempts to call always met with a "we're assisting other customers" message, so I left messages that also went unanswered. I do NOT plan on purchasing from this bushiness in the future. too many other businesses who are willing to provide customer service that I'm willing to pay my money to...very disappointed. Stuff i ordered was to be a gift for my brother who is shipping out to Iraq. Now its too late and have to ship it overseas and God knows when he'll get it now. way to take care of your (now former) customers Botach! 12 days and counting since my order and its not here yet. My next call will be to my credit card company to dispute the charges since I've now decided to refuse the shipment if it ever arrives.

Very Dissatisfied
Reviewer: prtzel
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10/7/09 7:27 PM
Still waiting for my order to be completed. Invoice I received on 9/29 says the order is complete and shipped. Still don't have half of my order at of today, 10/7.  
 
10/8: 1500 hrs. I've had a holster on order with them since Sept 29th. Yesterday I started sending e mails wanting to know the status of my order. No repsonse overnight up till now. 30 min. ago got on their alleged "live chat". Been sitting here on hold. Just called. No one answered. Went to voice mail. Left a message. And I'm still sitting here by myself on their "live chat". I'm not very impressed with this company and am quickly making up my mind to NEVER do business with them again.

This review was modified by its author, prtzel, on 10/8/09 2:57 PM.

Very Dissatisfied
Reviewer: bhart89
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10/7/09 6:45 PM
Terrible experience. I ordered and was charged for products that were listed in stock but were never shipped. When I found out that they were not in stock I tried to cancel the order. They charged my card anyway and still (2 weeks later) haven't refunded my $$. Do yourself a favor and do not purchase from this vendor.

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