I was not very happy with the service. I ordered 3 items. The initial order confirmation said all items had shipped and I was charged for all 3 items. The next note, if you read real carefully said the order was not complete but the remainder should ship within 4-7 days. After waiting 7 days I sent the company an e-mail requesting information, no response. I sent a second e-mail requesting info 3 days later, again no response. I called and cancelled the remainder of the order. It took another 4 days to refund my money. The prices offered by this company are not by any means exceptional. I ordered from them because I could all the items from one source minimizing my shipping costs. Charging for items not shipped, ignoring requests for information and slow refunds are poor business practices and plain not acceptable.
Maybe I have become spoiled by all the other similar companies which offer exceptional service and better prices. Either way I, or my associates, will not be wasting our time ordering from this company again.