Fast shipment. Good prices.

UPS took a week which wasn't Botachs fault.  
 
As advertized and works great. The sling loops are 1 1/4"

The headlamp I ordered arrived broken. I emailed BoTach, and I still haven't received any reply as of yet. It's been a few weeks now (3-4).  
 
I really like their site; they have some great, quality items on there at a great price. I'm just a bit hesitant to buy anything else from them now.

I rate a 3 out of 10. I didn't receive all of my items. I also received my items rather late as well.

I was not very happy with the service. I ordered 3 items. The initial order confirmation said all items had shipped and I was charged for all 3 items. The next note, if you read real carefully said the order was not complete but the remainder should ship within 4-7 days. After waiting 7 days I sent the company an e-mail requesting information, no response. I sent a second e-mail requesting info 3 days later, again no response. I called and cancelled the remainder of the order. It took another 4 days to refund my money. The prices offered by this company are not by any means exceptional. I ordered from them because I could all the items from one source minimizing my shipping costs. Charging for items not shipped, ignoring requests for information and slow refunds are poor business practices and plain not acceptable.  
Maybe I have become spoiled by all the other similar companies which offer exceptional service and better prices. Either way I, or my associates, will not be wasting our time ordering from this company again.

Items were as listed. Quality products, quick shipping. I already have recommended Botach to a friend and he has done buisness with you now too. I will do business with Botach again in the future. No complaints.

I have read lots of bad reviews on Botach Tactical. I have ordered from them 4 times and 3 of the 4 times have been 100% satisfied.

This review was modified by its author, MikefromTexas, on 10/12/09 3:19 PM.

Avoid these folks. They charged my credit card for over $200 on 29 Sept, the day after I ordered, and marked the order as shipped. In reality, my order still hasn't shipped as of 12 Oct. They took my money and delivered nothing. I called their support number and was told that they were out of stock, but someone would call me back. That was over a week ago. If it was out of stock, why didn't their website say so, and why did they charge my credit card and mark the order as shipped??? In trying to save $40, it looks like I was taken for over $200. Watch out!  
 
UPDATE 10/29/2009: I finally received my order today, a month after I placed it and Botach marked it as shipped. The product was as ordered and at an excellent price. I did finally receive an email response the day before they actually shipped my order - almost a month after their website marked it as shipped. I'm happy with the product, but I don't believe that I'll order from Botach again. They really need to post out of stock markers for products on their website and follow-up with customers. Most of all they need to stop charging customers' credit cards and marking items as shipped long before they actually ship the orders.

This review was modified by its author, tanker_bob, on 10/29/09 5:53 PM.

I called Botach customer service 4 days later for shipping information. I was told my item was back ordered for two weeks. I asked if an email was sent out to let me know this. The service agent said no they don't do that. I asked if she would please sent an email with the status of my order. She did. On Oct.7th I received my order that I place on Sept.14th, 28 days later.

I wouldn't recommend Botach Tactical to anyone. They have many clearance products "available," but upon placing your order, they call you a week or 2 later to tell you they don't carry the product anymore. The worst thing is that they STILL advertise the product, rather than removing it and making it unavailable. Poor customer service quality overall. 2 thumbs down for this company. I will never order from them again!

1. have not received my purches yet. been a month. made a purchas the same day with sportsmans guid and received it in 3 days. 2. costumer servise sucks. i have called serval times 20 or so (no kiding) ever time Either just get a they don't answer or they answer and put you on hold and leave u there until they hang up on you. Yes I am calling during buisness hours. Botach is not a company to deal with and i can not even get a hold of them to get my money back. guess I need to talk to my lawer... sugestion DO NOT DO BUISNESS WITH THESE PEOPLE!!!!!!!!

My order was filled promptly and shipped the following day. It was received on-time and everything was as-expected. Throughout the process Botach kept me informed of my order status. I am pleased with the service and the quality of the merchandise. I will definitely order from them again (and recommend them to my friends.)

Product was exactly what I ordered. Received the product roughly two weeks later. Only problem encountered was when I attempted to contact Botach about my order. An automated system picked up and automatically put me on hold. After about 7 minutes of hold time, I hung up. The bottom line, GREAT products, GREAT price, FAIR customer service.

Customer service is poor. After numerous phone calls to get an update on my order I was told someone would call me back. I never recieved the phone call. Also have not recieved my order as of today almost 2 weeks later.

Fast Shipping! Terrific Packing! Great Item! Good Price!