Other than taking a week longer than what the invoice indicated, as far as shipment was concerned, I am totally satisfied.

I struggled in deciding to order from Botach. Their KZ line of foregrips, mounts, etc. are very nice and I really wanted to try the KZ Stubby with rail. I read all of the bad press on Resellerratings and other places and it seemed like folks either got their items, or got in backorder hell. For the $30 that the item was going to cost, I decided to give it a try.  
 
I logged into Botach's live support and was quickly in live chat with a CSR. I asked if the specific item I was looking for was in stock by model name and the web page link. The CSR went to check on the item and came back shortly with an answer of 'yes'. Dan or Dave (sorry, I can't remember at the moment) was courteous and helpful in assisting me.  
 
Placed my order on the 28th and it showed up on my doorstep today (29th)! I usually get that with shipments from Newegg's CA wharehouse, but this is a first for another vendor. Looks like it was drop-shipped out of Los Angeles. Either way, my purchasing process was flawless for this order. Given that, I'm going to order a few more items using the same MO. Really like the KZ Stubby Grip with rail. Way better quality than the other vertical grip I own, by a long shot, and half the price of the Mako unit (that is probably comes from the exact same OEM).  
 
Anyway, I felt compelled to post this review given the reviews I seen on RR/Google/Yahoo. Mine was perfect. We'll see what happens on the next order.  
 
11/3/09 Update - Placed a second order for two more KZ Tactical products on 11/2. Arrived at my house today (11/3/09). Based on this and my first experience (see above) I'm going to say if its in stock, it must get shipped ASAP. Since KZ Tactical appears to be their in-house brand, I'll go out on a limb and say you'll probably have good luck with getting those quickly. Again, I checked with 'live support' (DAN!) before ordering to validate that the items I was looking at were in stock. Once confirmed I placed my order.  
 
11/5 Update - Based on the last two orders I ordered the KZ M73 Picatinny Forend. Same deal. Used live support, verified in stock, ordered. Item arrived at my doorstep the next day (again, looks like its dropshipped out of Los Angeles).  
 
Can't speak to any of the other stuff they carry, but buying the KZ line looks good so far. I'll be shopping for more KZ items in the future from Botach and will update if I have any issues with shipping.

This review was modified by its author, Janizary, on 11/6/09 12:03 PM.

Was very pleased with pricing, selection, and expeditious processing. Will definitely shop here again! I am recommending this site to all of my colleagues.  
 
JC  
Albuquerque, NM  

UPS took a week which wasn't Botachs fault.  
 
As advertized and works great. The sling loops are 1 1/4"

Items were as listed. Quality products, quick shipping. I already have recommended Botach to a friend and he has done buisness with you now too. I will do business with Botach again in the future. No complaints.

I have read lots of bad reviews on Botach Tactical. I have ordered from them 4 times and 3 of the 4 times have been 100% satisfied.

This review was modified by its author, MikefromTexas, on 10/12/09 3:19 PM.

My order was filled promptly and shipped the following day. It was received on-time and everything was as-expected. Throughout the process Botach kept me informed of my order status. I am pleased with the service and the quality of the merchandise. I will definitely order from them again (and recommend them to my friends.)

Fast Shipping! Terrific Packing! Great Item! Good Price!

Ordered product, got a prompt confirmation with order # followed by shipping a tracking info. Received the product within 3 - 4 days, well packaged.  
Very straightforward, professional transaction. Would use again.

Superb items for a superb price. You truly can't beat out Botach Tactical on their prices. I love, but yet hate going to their site, as I know that I will find something at such a great price, that I will just have to buy it... Ok, that is my problem, but with that being said. If you want a great item at a superb price, do yourself a favor and check out Botach Tactical.

I have heard some questionable customer service reports on some forums, but my experience was excellent. I had an order confirmation immediately and a shipping notice the next day. The package arrived on-time and the product was in perfect condition. The price on the item I ordered with the discount code COULD NOT BE BEAT. I am very impressed with the whole experience and I will definitely order from you again. Thanks  

Excellent service!! Boots fit great! I also think it's cool that you guys took a religous holiday off and plainly announced it on your website. Life ain't all about work and makin' money =-)

I was loking for a specific holster and drop leg platform that is discontinued, after a search on online, I found that botach was one of only three companies that still had them in stock. Of the three two had the right color and Botach wasn't only cheeper,but the holster was discounted(in the right color, the drop leg platform was not). After recieving my package, the holster didn't look khaki, but looked greenish. I called Botach and spoke with Jeff, and he explained that the holster brand's khaki color was greenish and asked if "this was still alright" I am very pleased with Jeff's service, the products, and the price? I saved more than $70.

Excellent products. Great prices. Great service. Will order here in the future and will tell my friends at work. Thanks!

Placed order on first of Oct. and received item in timely manner. Have used Botach in past and have had no problems. Prices are always great and have had no issues with service.