Changed my order @ the last min, they were very helpful useing the live chat feature. Looking forward to getting the shipment. Thanks Botach!

As a law enforcement professional for 25 years I have ordered equipment from dozens of different companies and I am pleased to say that Botach has the absolute best customer service! Botach outstanding customer service has has earned my business for life and I will always highly recommend them to other law enforcement professionals.

The items on this order were shipped at different times. I was notified re: shipment and it got to me pretty fast. Another item came after a couple of days. I was informed that the last items were sent direct from the manufacturers. They maintained communication and I was a happy camper. After a few days, the last item has not arrived so I made an inquiry, I learned that the best way to do this is through SMS messages, which they responded to at real-time. They were very helpful and I remained a happy camper. I got the last item today, right on time before I depart for tomorrow. Would I do business with botach again? Yes Sir.  
 

This review was modified by its author, joejoejoe00, on 11/12/09 4:13 PM.

Botach provided me great service.  
I had questions about some equipment specifics and got great advice on what products would serve my needs best...  
They were spot on.  
The prices are always competitive and that is great also.  
Thank you Botach.  
I will continue to do business with them...I will be making another order in the next day or two.

A Great deal on a great product. I have it on my patrol rifle and it works grest.

This review was modified by its author, threetapp, on 11/10/09 5:19 PM.

Botachtactical has the best prices on the net. No other store offers consistent savings on every single item in stock the way botach does. A+

Other than taking a week longer than what the invoice indicated, as far as shipment was concerned, I am totally satisfied.

I struggled in deciding to order from Botach. Their KZ line of foregrips, mounts, etc. are very nice and I really wanted to try the KZ Stubby with rail. I read all of the bad press on Resellerratings and other places and it seemed like folks either got their items, or got in backorder hell. For the $30 that the item was going to cost, I decided to give it a try.  
 
I logged into Botach's live support and was quickly in live chat with a CSR. I asked if the specific item I was looking for was in stock by model name and the web page link. The CSR went to check on the item and came back shortly with an answer of 'yes'. Dan or Dave (sorry, I can't remember at the moment) was courteous and helpful in assisting me.  
 
Placed my order on the 28th and it showed up on my doorstep today (29th)! I usually get that with shipments from Newegg's CA wharehouse, but this is a first for another vendor. Looks like it was drop-shipped out of Los Angeles. Either way, my purchasing process was flawless for this order. Given that, I'm going to order a few more items using the same MO. Really like the KZ Stubby Grip with rail. Way better quality than the other vertical grip I own, by a long shot, and half the price of the Mako unit (that is probably comes from the exact same OEM).  
 
Anyway, I felt compelled to post this review given the reviews I seen on RR/Google/Yahoo. Mine was perfect. We'll see what happens on the next order.  
 
11/3/09 Update - Placed a second order for two more KZ Tactical products on 11/2. Arrived at my house today (11/3/09). Based on this and my first experience (see above) I'm going to say if its in stock, it must get shipped ASAP. Since KZ Tactical appears to be their in-house brand, I'll go out on a limb and say you'll probably have good luck with getting those quickly. Again, I checked with 'live support' (DAN!) before ordering to validate that the items I was looking at were in stock. Once confirmed I placed my order.  
 
11/5 Update - Based on the last two orders I ordered the KZ M73 Picatinny Forend. Same deal. Used live support, verified in stock, ordered. Item arrived at my doorstep the next day (again, looks like its dropshipped out of Los Angeles).  
 
Can't speak to any of the other stuff they carry, but buying the KZ line looks good so far. I'll be shopping for more KZ items in the future from Botach and will update if I have any issues with shipping.

This review was modified by its author, Janizary, on 11/6/09 12:03 PM.

Was very pleased with pricing, selection, and expeditious processing. Will definitely shop here again! I am recommending this site to all of my colleagues.  
 
JC  
Albuquerque, NM  

UPS took a week which wasn't Botachs fault.  
 
As advertized and works great. The sling loops are 1 1/4"

Items were as listed. Quality products, quick shipping. I already have recommended Botach to a friend and he has done buisness with you now too. I will do business with Botach again in the future. No complaints.

I have read lots of bad reviews on Botach Tactical. I have ordered from them 4 times and 3 of the 4 times have been 100% satisfied.

This review was modified by its author, MikefromTexas, on 10/12/09 3:19 PM.

My order was filled promptly and shipped the following day. It was received on-time and everything was as-expected. Throughout the process Botach kept me informed of my order status. I am pleased with the service and the quality of the merchandise. I will definitely order from them again (and recommend them to my friends.)

Fast Shipping! Terrific Packing! Great Item! Good Price!

Ordered product, got a prompt confirmation with order # followed by shipping a tracking info. Received the product within 3 - 4 days, well packaged.  
Very straightforward, professional transaction. Would use again.