http://www.target.com/gp/detail.html/601-4054738-9839327?asin=B000GCGB3M  
 
Target online has offered the Xbox 360 Live Vision Gold Pack online at $39.99. They sold out online and gave you 4 options: 1. Add to Club Webb, 2. Add to Target Baby, 3. Add to Wish List, or 4. Find it at a Target Store. It did not say anywhere on the page that the item was a web deal only, so, I printed out the online ad and took it to the store. I was told by the store manager that Target online and Target retail stores sometimes have different pricings and would not price match to their online store. HOW CAN A RETAIL STORE NOT HONOR THEIR ONLINE STORE PRICE?? Honestly, I really want to know why this is. Personally I will never shop from a Target store again. Aside from the cashiers, their management is horrible. No straight answers to my questions. Note to Target: IF YOU ADVERTISE A PRICE ONLINE AND ITS ONLINE ONLY, DO NOT OFFER AN OPTION TO FIND IT AT A TARGET STORE!

This review was modified by its author, erickoegle, on 12/1/06 4:55 PM.

I was unhappy with my purchase at Target as their return policy is very unforgivable. I had gotten four items as a gift, and I had to replace them with four items of equal or greater value from only that department. There was nothing in that department that was of equal value so I had to spend more, and I didn't really want anything in that department so I was really disappointed - Why couldn't they let me buy one item for the total amount or any department in the store. I think their return policy is extremely UNFAIR and I will never shop Target again

AUGUST 14  
I ordered a razor from Target.com  
 
Shipping estimate for these items: August 17, 2006  
Estimated Delivery: August 22, 2006 - August 29, 2006  
 
AUGUST 27  
They hadn’t shipped the razor yet.  
 
08/27/06  
Where is the shaver? It is supposed to be delivered by tuesday - the delays are incredible.  
 
Here’s their response:  
 
We are very sorry for the delay in completing your order. I have  
reviewed your account and can see that this experience has been far  
less than positive.  
 
We strive for convenience and efficiency at Target.com, but in this  
instance we have fallen short of our goal, and I am truly sorry.  
 
In looking into this situation further, I see that the shipment of  
your order is being delayed by a system error. This same error  
prevents us from being able to cancel the order.  
 
We have been in contact with our technical specialists, and they are  
currently doing everything in their power to correct this problem  
and ship your order as soon as possible.  
 
However, we have no new information at this time regarding the  
status of your order; you will be notified as soon as there is an  
update.  
 
If you no longer want or need the order, you may refuse this  
shipment when it arrives. Refusing the shipment allows you to return  
it without having to pay for return shipping.  
 
We will refund you in full, including shipping charges, when we  
receive the returned package.  
 
Please be assured that this is not a typical Target.com experience  
and in no way did we intend for this to happen. I hope that you  
will give us another opportunity to prove the quality of our service  
to you.  
 
Sandeep Aggarwal  
 
ref_id:=cwxhqaty1089172987  
 
 
MORE DELAYS  
 
AUGUST 30  
 
08/30/06  
WHAT THE HELL! MY RAZOR HAS BEEN DELAYED FOREVER!  
TARGET STINKS!  
 
They responded:  
 
I'm sorry that your order has been delayed but can tell you that  
Braun Silvertone 360° Complete Shaver is being prepared for shipment  
and should leave our fulfillment center soon. Because it's being  
processed for shipment, I can't upgrade it to a faster shipping  
method.  
 
I apologize for this inconvenience and have requested a refund for  
a portion of your shipping costs. A refund in the amount of $10.00  
should appear on your next credit card statement.  
 
Ajay  
 
ref_id:=wwhctqdy1089368691  
 
 
SEPTEMBER 06  
 
09/06/06 06:56:54  
 
DO NOT SHIP THE RAZOR.  
DO NOT CHARGE MY CARD.  
 
I absolutely will never do business with your company again, and you can be  
sure that opinion websites will receive details of this abominable transaction.  
 
And they politely replied:  
 
Sept 7  
We value our guests' trust above all else. Please know that this situation was the result of a combination of technical and human errors. In no way did we intend for this to happen. I am submitting the information regarding this order so that we can have the order for your Braun Silvertone 360° Complete Shaver, cancelled. I sincerely apologize for the inconvenience.  
 
I'm sorry that you haven't received the level of service we try to provide. To make up for this, I've added a complimentary discount of $20.00 to your account for you to use toward a future purchase on our site.  
 
Best regards,  
 
Ray H.  
 
Target.com Guest Service  
http://www.target.com  
 
ref_id:=hwhqwvey1092322354  
 
Whatever.  
 
Then I received this cheerful automated email:  
 
SEPTEMBER 12  
 
We shipped the remainder of your Target.com order today, and this completes your order.  
 
Naturally, I’m furious.  
 
09/12/06  
I’m absolutely dumbfounded by the incompetence of your organization and your inability to fill a single order. I await your response as to how you are going to rectify this intolerable situation.  
 
They reply:  
 
First, please allow me to extend my sincere apologies for any  
frustration this matter has caused.  
 
Great Products. Great Value. And great guest service—every time you visit Target.com. That’s what shopping with us is all about, so it’s disappointing to hear that we’ve let you down.  
 
We appreciate the time you took to share your comments and I've forwarded them to the appropriate people in our company. Feedback like yours helps us continue to improve the selection and service we provide to all of our guests.  
 
Hakeem  
 
Target.com Guest Service  
http://www.target.com  
 
ref_id:=yhwrgggy1103727331  
 
A Further email from them.  
 
We're writing to confirm that we have processed your refund for $10.00 for the above-referenced order.  
 
The amount originally charged to your GiftCard is being refunded in the form of a new GiftCard that will be mailed to your shipping address.  
 
We hope this is a satisfactory resolution for you.  
 

Don't really have a lot to say about Target. My wife just needed a new vacuum badly because the old one really sucked... er, didn't. After reading a bunch of reviews online I decide to go with the Eureka 4870HZ and Target had the best overall price. I checked an actual store first but they didn't seem to carry it. Target.com got it to us in about a week though and it works great.

this is a test as my text was not recently appearing.

Ordered Monday AM. Product was shipped Monday PM. Received Tuesday PM. Product was shipped correctly. Excellent order experience.

Do Not use this site or their gift cards. They charge $9.99 shipping for tiny items and take a week to ship. A huge rip off!

This order was for an electric bike originally ordered on March 27th. The item showed (and still does as of this posting) shipping with 5-7 days. Today almost 2 months later I receive this e-mail.  
 
"Thank you for shopping at Target.com.  
 
Unfortunately, the following item is not currently available  
from any of our sources.  
 
"Mongoose Electric Springer Cruiser Bicycle - Red"  
 
We must also apologize for the length of time it has taken us to reach  
this conclusion. Until recently, we had still hoped to obtain this  
item for you.  
 
We have cancelled this item from your order.  
 
Because you only pay for items when we ship them to you, your credit card  
has not been charged for this item.  
 
Therefore, we regret we will not be able to process your order. Your  
order is now closed.  
 
Please note: This e-mail was sent from a notification-only address  
that cannot accept incoming e-mail. Please do not reply to this message.  
If you have further questions, please visit our online Help department.  
 
Thank you for being a valued Guest. We hope you visit us again.  
 
Sincerely,  
 
Guest Services Department  
Target.com  
www.target.com"  
 
It appears they sell stuff then try to get it shipped. What a backasswards way of doing business. Target has not only lost me as an online customer but guess what brick and mortar store I will never shop in. I would understand if they informed of the situation in a timely manner, I could have ordered and received on somewhere else bye now. But 2 MONTHS! Pathetic!

Target online return process sucks- If you receive a gift bought online and you do not have the order number or receipt you are screwed  

READ THIS BEFORE ORDERING THROUGH TARGET. I placed an order for $323 worth of merchandise and the lure was a $49 Bialetti Fusion Cookware set well below the price of other merchants. I ordered April 20, 2006 and much of the order did not even ship until April 28th.  
 
The Bait & Switch (Bait & Wait?) cookware set was still on backorder and the worst part of this was attempting to access Target customerservice. I have never in my life encountered a less customer-friendly website. Go to www.target.com and see if you can find their customerservice phone number in less than five minutes...after finding the number, their people were friendly and useless in answering WHY THEY DON'T LIST THEIR LOSS LEADER COOKWARE SET AS "BACKORDERED" They also were unable to answer why it takes EIGHT DAYS to ship items that are in stock.  
 
I sent several inquiries to TARGET CUSTOMER DISSERVICE and received auto-replies. I've used Smart Bargains, Walmart, Overstock and many other merchants and Target can be described in one term - HORRIBLE.

Purchased some jewelry. Package arrived quickly and well packaged. I buy several items each month online and would certainly consider them again for my future purchases. Thank you!

I ordered a laptop bag from Target.com, and after reading horror stories about the website, I was really excited when the bag came earlier then expected, until I found out they had sent me the wrong one. Luckily I was about to return it to a local store, however, the guy at the customer service desk was very rude and unhelpful, and Target didnt refund my shipping and tax, when THEY sent ME the wrong item...  
 
Beware!!

Everything works like a charm, even easier than buying from its local store.

Easy to order, product rec'd as was advertized. Overall satisfied.

On December 8th, 2005 I ordered a "Revlon Moisture Stay Paraffin Bath" as a Christmas present for my wife. Target's website showed the item in stock, but when I received their order confirmation it gave the estimated shipping date as January 20th, 2006!!! It didn't even list it as backordered or anything. Needless to say, I canceled the order. This is *THE LAMEST* experience I've ever had shopping online. Kudos to Target for a new benchmark.