I have always had good luck with Target orders. If you are not happy with the product, it is very easy to return the items to a brick and mortar store.

This is the first time I've ordered from Target. Good price although shipping was a bit on the slow side.

I've ordered multiple times in the past from Target and have never had an issue. I guess I've been lucky though in that the items I have ordered have not been on backorder and have been correct and in good condition.  
 
This order will be interesting as I am ordering 11 different items and they are coming in 4 shipments. One item has already shipped via USPS and 3 other items have shipped together via UPS (well, UPS has been notified that the package is ready for pickup).  
 
We'll hafta to see how well Target takes care of this order. One thing I do like with Target is that they only charge you as the items ship and not for the whole order up front (the way it should be).  
 
As of 02/24, I have received 2 of the 4 packages and the items have worked and been what I ordered. My only two comments so far is that I did receive the "your order is taking longer to ship than expected" message for one package, but it "shipped" the next day. The second comment is that I noticed that UPS takes their sweet time to pick up a package. The package in question was ready and the carrier was notified to pick it up on 02/21, but UPS waited 2-1/2 days to pick it up. Obviously, the latter is not Target's fault.  
 
All packages arrived in good condition with the correct contents. Target even took off the shipping charge for me due to the delay with one of the packages.

This review was modified by its author, The Merg, on 3/2/07 11:32 AM.

Target.com has the items we want for a reasonable price but somehow they always manage to screw up our order. Sometimes it takes 2 weeks or longer than promised to deliver. Then they deliver 2 of the same items for which we were charged as well until the items were returned. This time they delivered the wrong item and delivered an extra item as well. It's a hassle to get it returned.

One of the worst online shopping experiences ever, and it comes from one of my favorite B&M stores target. Its crazy to have an online experience this bad from a store that is this large and usually very reputable. i made a purchase for my sisters bday on August, 24th from target.com. This was a bday gift and I was told from the order summary that it would be delivered in a little over a week . Long story short after numerous calls, no updated info on my shipment date (or even whether they had the product in at all), emails, complaints, promises, worthless discount coupons, I waited until about Sept 25th to cancel my order. Not only did i not get the gift from target, i didn't have enough time to send my sister another one. Ordering from target was a lesson in futility...a complete waste of time and energy...just horrible.  
 
P.S. What prompted me to write this review so late was that i just ordered some earphones from target (my second mistake) w/ some of the worthless coupons they sent me and i already see the same frustrating situation happening again. Plain Horrible

This review was modified by its author, shaize, on 1/30/07 1:37 PM.

Very poor experience. My order was placed on the 11th of December. The item was sold out but rather than cancel the order, they send a similar item instead. Unfortunately, this like-item is $40 cheaper than the item I paid for.  
 
They refused the refund in-store after the website instructed me to go to one for the exchange. The store-manager fumbled with weak excuses such as: if you return in store you would not get a refund based on your purchase price but our in-store price of the lesser item that was shipped to you, online orders have different pricing that we cannot match (despite the item was available for in-store pickup at the sale price online).  
 
To exchange the wrong item for the one I paid for, I was instructed by the store manager to return it using the online return process. I printed the return shipping label from the website and sent it back to Target, which claimed to absorb the return shipping.  
 
On January 16th, I receive a notice that the item was partially refunded due to the shipment being a multi-item box and only some components were sent back (untrue, it was only one item in the box, unopened from it's original packaging, sent back in the same shipping box). Furthermore, Target charged my credit card for the return shipping costs as they claim it was due to a return that was not in their error (again, false as they shipped the wrong item in the first place).  
 
I will never shop at this decrepit and incompetent company ever again. My feelings had been such before this incident, but over the holidays I decided to give them another chance since the remodeling of their brand image. I find, despite their improved marketing image, there is no improvement on the one thing that matters the most to a customer: service. Caveat Emptor!

i ordered lamps that were to ship in 1-2 days and arrive in 3-5 business days. I ordered the lamps on 12-12-2006 and they said they shipped on 12-14-2006-it's 1-4-2007 and still no lamps! I called and spoke to very pleasant and apologetic representatives who could not tell me where my lamps were. However, they eagerly offered to refund the shipping charges, give me a discount on my purchase and even suggested that i cancel my order and reorder them again. Thanks but NO THANKS.

ERROR! ERROR! Get used to that if you are on target.com. SSL / Script errors constantly. They know little about the web and apparently less about running a business.

This review was modified by its author, su007, on 12/21/06 8:20 PM.

This order consisted of 4 diff-colored, long sleeve t-shirts. Each was a different style. I received the first 2 shirts 12/9. They were not long sleeve, and they were not the styles I ordered. They were the right color and size.  
 
On 12/11 I received the other 2 t-shirts. One of them was the wrong style and not long sleeve. Out of 4 items, only 1 was correct! Luckily I was able to return these items to a nearby Target store (read on for why I think I'm lucky!).  
 
This is NOT NEW BEHAVIOR for Target.com. Last year, I ordered an uplight that said online it would take a bulb with a max of 100 watts. When I got it, it would only take a max of 15 watts. Uh, big difference!  
 
I had to call Target for a return number, everything was agreed I'd get a FULL refund including shipping because it wasn't what I ordered. But by the time they receive it a few days later, they've decided I was wrong, and in addition to no shipping refund (which was outrageously high), they gave me an $8 refund on a $30+ item! I spent weeks straightening out their stupidity.  
 
And it looks like nothing has changed. Target should be ashamed. Other retailers are doing a great job online. Target is pitiful.

http://www.target.com/gp/detail.html/601-4054738-9839327?asin=B000GCGB3M  
 
Target online has offered the Xbox 360 Live Vision Gold Pack online at $39.99. They sold out online and gave you 4 options: 1. Add to Club Webb, 2. Add to Target Baby, 3. Add to Wish List, or 4. Find it at a Target Store. It did not say anywhere on the page that the item was a web deal only, so, I printed out the online ad and took it to the store. I was told by the store manager that Target online and Target retail stores sometimes have different pricings and would not price match to their online store. HOW CAN A RETAIL STORE NOT HONOR THEIR ONLINE STORE PRICE?? Honestly, I really want to know why this is. Personally I will never shop from a Target store again. Aside from the cashiers, their management is horrible. No straight answers to my questions. Note to Target: IF YOU ADVERTISE A PRICE ONLINE AND ITS ONLINE ONLY, DO NOT OFFER AN OPTION TO FIND IT AT A TARGET STORE!

This review was modified by its author, erickoegle, on 12/1/06 4:55 PM.

I was unhappy with my purchase at Target as their return policy is very unforgivable. I had gotten four items as a gift, and I had to replace them with four items of equal or greater value from only that department. There was nothing in that department that was of equal value so I had to spend more, and I didn't really want anything in that department so I was really disappointed - Why couldn't they let me buy one item for the total amount or any department in the store. I think their return policy is extremely UNFAIR and I will never shop Target again

AUGUST 14  
I ordered a razor from Target.com  
 
Shipping estimate for these items: August 17, 2006  
Estimated Delivery: August 22, 2006 - August 29, 2006  
 
AUGUST 27  
They hadn’t shipped the razor yet.  
 
08/27/06  
Where is the shaver? It is supposed to be delivered by tuesday - the delays are incredible.  
 
Here’s their response:  
 
We are very sorry for the delay in completing your order. I have  
reviewed your account and can see that this experience has been far  
less than positive.  
 
We strive for convenience and efficiency at Target.com, but in this  
instance we have fallen short of our goal, and I am truly sorry.  
 
In looking into this situation further, I see that the shipment of  
your order is being delayed by a system error. This same error  
prevents us from being able to cancel the order.  
 
We have been in contact with our technical specialists, and they are  
currently doing everything in their power to correct this problem  
and ship your order as soon as possible.  
 
However, we have no new information at this time regarding the  
status of your order; you will be notified as soon as there is an  
update.  
 
If you no longer want or need the order, you may refuse this  
shipment when it arrives. Refusing the shipment allows you to return  
it without having to pay for return shipping.  
 
We will refund you in full, including shipping charges, when we  
receive the returned package.  
 
Please be assured that this is not a typical Target.com experience  
and in no way did we intend for this to happen. I hope that you  
will give us another opportunity to prove the quality of our service  
to you.  
 
Sandeep Aggarwal  
 
ref_id:=cwxhqaty1089172987  
 
 
MORE DELAYS  
 
AUGUST 30  
 
08/30/06  
WHAT THE HELL! MY RAZOR HAS BEEN DELAYED FOREVER!  
TARGET STINKS!  
 
They responded:  
 
I'm sorry that your order has been delayed but can tell you that  
Braun Silvertone 360° Complete Shaver is being prepared for shipment  
and should leave our fulfillment center soon. Because it's being  
processed for shipment, I can't upgrade it to a faster shipping  
method.  
 
I apologize for this inconvenience and have requested a refund for  
a portion of your shipping costs. A refund in the amount of $10.00  
should appear on your next credit card statement.  
 
Ajay  
 
ref_id:=wwhctqdy1089368691  
 
 
SEPTEMBER 06  
 
09/06/06 06:56:54  
 
DO NOT SHIP THE RAZOR.  
DO NOT CHARGE MY CARD.  
 
I absolutely will never do business with your company again, and you can be  
sure that opinion websites will receive details of this abominable transaction.  
 
And they politely replied:  
 
Sept 7  
We value our guests' trust above all else. Please know that this situation was the result of a combination of technical and human errors. In no way did we intend for this to happen. I am submitting the information regarding this order so that we can have the order for your Braun Silvertone 360° Complete Shaver, cancelled. I sincerely apologize for the inconvenience.  
 
I'm sorry that you haven't received the level of service we try to provide. To make up for this, I've added a complimentary discount of $20.00 to your account for you to use toward a future purchase on our site.  
 
Best regards,  
 
Ray H.  
 
Target.com Guest Service  
http://www.target.com  
 
ref_id:=hwhqwvey1092322354  
 
Whatever.  
 
Then I received this cheerful automated email:  
 
SEPTEMBER 12  
 
We shipped the remainder of your Target.com order today, and this completes your order.  
 
Naturally, I’m furious.  
 
09/12/06  
I’m absolutely dumbfounded by the incompetence of your organization and your inability to fill a single order. I await your response as to how you are going to rectify this intolerable situation.  
 
They reply:  
 
First, please allow me to extend my sincere apologies for any  
frustration this matter has caused.  
 
Great Products. Great Value. And great guest service—every time you visit Target.com. That’s what shopping with us is all about, so it’s disappointing to hear that we’ve let you down.  
 
We appreciate the time you took to share your comments and I've forwarded them to the appropriate people in our company. Feedback like yours helps us continue to improve the selection and service we provide to all of our guests.  
 
Hakeem  
 
Target.com Guest Service  
http://www.target.com  
 
ref_id:=yhwrgggy1103727331  
 
A Further email from them.  
 
We're writing to confirm that we have processed your refund for $10.00 for the above-referenced order.  
 
The amount originally charged to your GiftCard is being refunded in the form of a new GiftCard that will be mailed to your shipping address.  
 
We hope this is a satisfactory resolution for you.  
 

Don't really have a lot to say about Target. My wife just needed a new vacuum badly because the old one really sucked... er, didn't. After reading a bunch of reviews online I decide to go with the Eureka 4870HZ and Target had the best overall price. I checked an actual store first but they didn't seem to carry it. Target.com got it to us in about a week though and it works great.

this is a test as my text was not recently appearing.

Ordered Monday AM. Product was shipped Monday PM. Received Tuesday PM. Product was shipped correctly. Excellent order experience.