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Store Rating and Reviews Pricesrite

Homepage: http://www.pricesrite.com Shop Now at Pricesrite
Overall Customer Satisfaction Rating  
Six-Month Rating: N/A / 10
Six-Month Reviews: 0
Lifetime Reviews: 28
   


Lifetime Rating: 1.79 / 10
All Stores Avg.: 8.15
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Show Reviews Read all 28 reviews below.
This merchant has received ZERO reviews in the past 6 months. 
  

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 Pricesrite Customer Reviews
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Reviews 1 - 9 of 9
Very Dissatisfied
Reviewer: jpsingh
User Rating: 
Click Here to See the Profile for jpsingh

12/16/06 5:15 PM
BEWARE! Beware!! Beware!!! I bought two receivers on 7/06. One came damaged. On repeated calling, they asked UPS to pick it up 8/06. Till now 12/06, we have not received the receiver or money back. On calling they come up with different excuses like “we have credited your account, waiting a reply from UPS, will take care of it next week etc.” On confronting them last week, they have the nerve to say “complain to PRESIDENT if we wanted to”. These people are RUDE and FRAUD. They will try to rip you off by selling extras or damaged or counterfeit stuff. They use the bait of low advertised prices to get you like catching a fish. Check them out at Better Business Bureau at www.newyork.bbb.org to see their character. They operate under different names like A Heffco Technologies, Editors Choice, Gigabuyz, LGD superstore, Prices Rite etc. – 1643 McDonald Ave, Brooklyn, NY 11230. Always check companies at www.bbb.org or resellerratings.com or other reviews before doing business, be a wise consumer. These fraudulent companies use cheap advertised prices to get people. Be careful, Good Luck and God Bless.

Very Dissatisfied
Reviewer: longstar
User Rating: 
Click Here to See the Profile for longstar

7/20/06 2:08 PM
Horrible, nver buy from this retard. He never told me about $300 worth of shipping and overcharged me for TV $300, that's extra $600. I got the email, called him immediately, he started yelling at me, would not cancel the order and hung up at me.

Very Dissatisfied
Reviewer: stomsf
User Rating: 
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7/16/06 8:11 PM
Echo other comments, these guys are crooks to the core. I will give them at least minimal credit as I got a TV after OVER 2 MONTHS OF WAITING and not the TV that I originally ordered (got the "it's back ordered and no-one has this model in stock" song and dance).  
 
The good thing is I made their logistics manager's life (John Salem, extension 309, call him every day, I got a couple hundred dollars of credits this way) hell for a few weeks. I'll still give him a call every now and then to let him know how much he SCREWED a very good customer that his company jerked around.  
 
In a nutshell, bought a TV that was listed as IN STOCK on their site, was charged a couple days later then was hit with a "backordered, please wait" from their so called customer service. Ths went around for a couple of weeks until I had enough and asked to speak to a manager, which eventually (not at first because they weren't allowed to) got me to Mr. Salem. If they didn't have the TV in stock they shouldn't have charged my card, so I knew I had them over a barrel. They picked the wrong person to screw with as I am a vengeful bitch.  
 
Long story short I was so pissed and tired from waiting and the excuses I changed my order to a different TV. Got the warranty for a decent price and am now on a crusade to make sure these guys are known as the crooks they are.  
 
STAY AWAY!!!!!

Very Dissatisfied
Reviewer: rjcot
User Rating: 
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6/5/06 10:44 AM
After waiting for three weeks for the product to be delivered(after being told it was shipped two weeks earlier). I received a TV that was damaged. I noted the damage at time of delivery onto the bill of laden and had it confirmed by the driver of the delivery company. My mistake weas in accepting it. I thought maybe that the damage was minor. It was not. I then called Pricesrite and after explaining the situation, was told that I would not receive a replacement until they settled with the freight carrier. This has nothing to do with me yet I'm here without a TV or my dollars waiting for them, which can take up to 6 months. I've contacted my credit card company, the BBB of NY, the FTC and the Attorney General's office of my state. First of all, don't do any buisness with these people. They are rude and don't care about the customer after they get your money. If you do make the mistake of dealing with them and have a problem, file complaints with every organization you can find, and write reviews to warn others. I hope NY state agencies clamp down on companies such as this one.

Very Dissatisfied
Reviewer: surftim
User Rating: 
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5/11/06 8:01 PM
CHECK WWW.NEWYORK.BBB.ORG the Better Business Bureau before dealing with Pricesrite or any other business listed on the BBB website as having the same owner - Jack Heffner. The Federal Tax ID Number is 13-4017200. I never received the merchandise I purchased. I've been lied to by two different Pricesrite Customer Service Representatives about my refund. It has been over 70 days now, and repeated emails and telephone calls do not resolve the issue. UPS actually reimbursed Pricesrite for my loss. Now Pricesrite has my $$ and UPS $$ and one peeved customer.  
 
Thank goodness for Small Claims Court, I recommend it as a remedy for consumers to use when they are being screwed by slimey business practices. Include the Federal Tax ID Number in case you need to pursue a lien against them. The very least, file a complaint with the better business bureau so others can see what a shady outfit they may be dealing with.  
 
My recommendation is that it will be money well-spent to pay more and deal with a more reputable dealer.

This review was modified by its author, surftim, on 5/15/06 8:10 PM.

Very Dissatisfied
Reviewer: Pati
User Rating: 
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5/5/06 9:44 AM
did not deliver when promised. same item promised to deliver two different times and did not deliver. Would not refund my credit card when asked and said item was backed ordered and would be delivered in a week or two

Very Dissatisfied
Reviewer: Groperate
User Rating: 
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12/23/04 9:33 AM
STOP!!! DO NOT BUY FROM THIS COMPANY REGARDLESS OF PERCEIVED SAVINGS. Spend a little more to deal with a reputable firm. I ordered a digital camera, received confirmation the product I ordered woudl be sent and received a different product. It took me several days to get a return authorization (ridiculous process in my opinion) and when I asked for a refund of the return shipping cost ($10) was refused, even though the cost was incurred as a result of their error. The worst part was, a supervisor there told me he had reported the erroneous website info. 3 weeks before I placed my order yet nothing was done. Do your homework and order elsewhere. They are a HORRIBLE firm to deal with.

Very Dissatisfied
Reviewer: lmv1973
User Rating: 
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3/6/06 5:20 PM
$543.89 charged for goods and sevices never received  
 
I originally found this seller, oneclickdigital.com, through pricescan.com, a price comparison site.  
I placed an online order on 2/21/06 for one Sony DSC M2 for $369.00 U.S.D. plus $14.90 s&h. When I had not received any order confirmation the next day I called their 1-800 customer service #.  
The sales rep then explained to me an extended service plan for 5 years  
that included "accidental damage, theft and loss with no deductiable" for an additional $149.99. I specifically asked who the plan was from and he said "direct from sony". When I doublechecked on this plan on their site after hanging up it was not described as he stated. I also checked the sony site and that plan does not exist. I called back immediately to double check to see if there was any misunderstanding and he very rudely told me it WAS as he had explained and what a good deal I was getting and hung up. I called back first thing the next morning (2/23) and stated that I wanted to cancel the order completely and was told I could not because it had already been shipped .  
Since then I have emailed customer service several times and called back repeatedly as well as checking the shipping status at their site. There was no tracking number and I have only rec'd one email response saying the tracking info would update by sunday 2/26 (I was originally told it would update in 24 hours on 2/23when I tried to cancel)  
Each time I call I get the same person, once I asked for a customer service manager & was told to call back in one hour when I called back the very same person told me that they were the owner of the company and repeated the exact same line about the great deal I was getting before hanging up.  
There have been other customer complaints posted about this same company on the pricerunner site since my purchase date stating similar incidents. There were also claims that this same company is operating under 4-5 other names. I went to the site of one of these other names listed, a Circuit Digital and I called their 1-800 sales number. When the sales rep answered all they said was “Can I help you?” without stating any company name. I then asked if I had reached oneclickdigital and was told yes I had. Then I asked the rep. if it was also Circuit Digital and was immediately told to please hold. I was on hold for ten minutes before I hung up and called back. I inquired again which company I had reached and was transferred. The next person tried to tell me that they had never heard of Circuit Digital even thought that was the # I had called, not the one on my invoice from oneclickdigital.com. They also have the EXACT same customer service email address. I can go to any of these sites and log on to the "my account" page wuth the email address and password I created at oneclickdigital and all of my info and the exact same order # come up.  
 
Only after I emailed their customer service and stated that I would be reporting them for fraud did I get any response. I then explained that since the plan they sold me was bogus , I wanted the $149.99 charge for it removed and was told that I would have to wait until the package arrived because the plan was “in the box” and they don’t have the invoice # needed to refund. Then after several minutes of arguing they gave me a tracking number from U.S.P.S. ( I was told it would be shipped FedEx Priority when I paid) When I went to the U.S.P.S. website the number came up as invalid on the track and confirm search.  
 
U.S.P.S. Tracking # 23031610600037224253  
Order # 209435  
 
Oneclickdigital.com / Ideal photo and video  
1080 McDonald Ave Suite 303  
Brooklyn, N.Y. 11230  
718-232-2749 / 877-232-2740  
(Email) - customer service@digitalsupportdepartment.com  
 
OneClickDigital.com  
7012 20th Ave.  
Brooklyn NY 11204 (address on site changed 3/3/06)  
 
Circuit Digital.com  
800-801-6016  
(Email) - customer service@digitalsupportdepartment.com  
 
Digital fuze  
1051 Dahill Road  
Brooklyn NY 11204  
UNITED STATES  
 
Top Dog Distribution E-mail address Head Office Address  
7012 20th Ave.  
Brooklyn NY 11204,  
877-432-6137  
1-800-123-4567  
 
http://www.donwiss.com/pictures/Brooklyn Stores/ (this is a website dedicated solely to exposing all the bogus names this particular company is using.)  

Very Dissatisfied
Reviewer: Trainr3
User Rating: 
Click Here to See the Profile for Trainr3

1/2/06 2:01 PM
Company advertised total costs including shipping were misstated. Sales called. Total shipping for a TV was over $300.00.  
Representative was rude. Tried to sell warantee and starting insulting me for not purchasing it. When I asked to speak to his manager, he stated that he had no manager, I could not cancel my transaction, and called me "a miserable human..."  
Never deal with people like that. May contact DOJ consumer protection division for investigation into unfair and deceptive trade practices.

Compare Prices
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