As always, great product, great service, great prices, fast shipping. Haven't found a better company to buy systems from...  
 
Jim

Super computer. Have just gotten it and have been spending a fair bit of time loading programs and updating software and tweaking for my personal use but that is expected with any new purchase. I chose to have XP installed rather than Vista. Much to my surprise when I turned on the thing, low and behold, there was the logon screen with my name on it. I don't use that feature preferring to just turn it on and go...but it showed a certain amount of customer service putting my name in with the upgrade to XP. Could have been a problem though if it had been a gift for someone else. The software needed to get up and running was installed and I was allowed to choose to or not to install the added value software. I had recently had a very bad experience with another company in trying to purchase this computer. This was by far a more superior customer service experience than the other place. This was a gift from my wife and I am loving both of them right now. If this had been our first experience I would have said great puter great price great service...but after what we went thru with our first attempt with another company I would have to put superior in front of puter...price...SERVICE...buy from them again...you bet...recommend to others absolutely.

This review was modified by its author, bigbaloo, on 11/1/08 9:54 AM.

Thank you for the fast turnaround on the new ASUS M50VM-B2. Ordered on Monday the 18th, and received a confirmation call since it was ordered by credit card on Monday the 18th as well. The unit shipped the 19th and arrived at my door on the 21st.  
 
The unit is very good looking and performs very well so far. Thank you again for the service and I would definitely order from BTOTECH again. I’d give the sale and response a 10/10 score.  

(Asus C90s-custom) I must first say that I am completely satisfied with the way the deal went, the quality of merchandise and I am thankful for the assistance and support I got throughout the transaction. I will elaborate below:  
- I was placing an overseas order and my first question was 'how?', so I e-mailed them and received a "have a look in our FAQ" reply. Let's be honest, I well deserved that, that's why FAQ is there in the first place.  
- having mentioned the overseas order, I must say that not only it was overseas, but it was somewhat peculiar, involving a very specific paperwork, and that was done to my entire satisfaction and I am grateful for that.  
- the biggest turn-off is the way I was treated at first, but as correctly described by Eddie somewhere earlier, they DO get a lot of casual browsers never meaning any businees, so the chill greeting is well understandable, but not entirely justified. Once I got past the initial contact and into finalising the deal, the responses were quick and to the point, however somewhat brief. Some allowance should be made for non-english speaking customers, as we may not necessarily be familiar with the slang  
- I've chosen the top specs so it took a little longer than expected to get a CPU, but I was promptly notified where delay came from and when they will get the part  
- worth mentioning is the fact that original Asus power supply adaptor, which is know to be underpowered, was swapped by the store to a bigger power one without any charge or without even asking for it  
 
Bottom line - one of the best i-net purchasing experiences I've ever had. I highly recommend this outlet to anyone interested and I myself am looking for the next laptop upgrade when I will no doubt first turn to btoTech.com  
Thank You

Excellent product, excellent support after purchase.

Awesome!  
 
I was a little leary of using paypal for such a large purchase, but within hours of my submission, I received an email from geared2play thanking me for my order with a question about who referred me. He even responded to my answer, again within a couple hours!  
 
I Purchased an ASUS G1 laptop late on the 24th of January and decided against paying extra for quick turn-around or second-day air, as I wasn't in a special hurry. When the laptop arrived on the 26th, I was shocked. I live in the midwest, and he's on the East coast, so I had assumed after processing my order, I wouldn't see anything arrive until a few days after the weekend.  
 
Bonus! I got to play with my new toy for a whole weekend. Heck, I created this account just to say something. Will definitely be looking here for future purchases.

I'm really enjoying my Asus z63a. Eddie answered questions promptly, shipped on time, and packaged the laptop perfectly.  
 
I ordered the machine without XP. Installation went flawlessly. The machine performs very well and looks great.  
 
I have recommended Geared2Play to friends & relatives.

I just bought a refurbished W3V from this store like a week ago. Bought from this store because it has a very excellent feedback from resellerratings.com and many notebook forums.  
 
The item is in flawless condition as described,  
the item was well packed, shipping was on time (shipped the same day I placed my order) and the main guy, Eddie, was very helpful, my e-mails and questions are replied very fast!  
Don't know about the after service thou since I haven't got any problems with this item.  
 
I would DEFINITELY RECOMEND this store =)

Last month I purchased a new IBM desktop from that manufacturer but five days after set up the processor (a state-of-the-art Pentium 4) crashed and was unrestorable. So instead of asking IBM for a replacement I asked for a refund and just started over with a (much) smaller company--ynot2k, which a PC-literate colleague had recommended. [In my 'umble opinion they should change their name.] From them I ordered an athlon 64 processor, 3200+ system to use for the usual indispensable tasks one does at home (correspondence, production of documents and graphics)--building into this system also sufficient platforms to handle occasional hi-tech games and media processing.  
The system took an extra day to build [promised in 3, built in 4] and for this delay I was given a free upgrade to a 3400 processor. Now, two weeks after set up, the system works fine and makes me almost glad my IBM was a lemon. There have been relatively minor software glitches (and frankly I'm surprised if there are NO glitches to iron out with a new system--thinking of all the factors, variables). Ynot2K included some free software that came without the necessary registration numbers; I also couldn't get DVDs to play in the DVD drive--something was missing, apparently the driver codecs for playing different file types. (This may have been preloaded--but just didn't execute.) That problem was fixed after I downloaded something or other and jimmied with things a bit. In all, from the first contact with Ynot2k [=geared2play] to the present, I've sent this company about 5-7 emails (various requests for information or for the few glitches reported above); their responses have always been prompt and for the most part sufficiently detailed. I have no regrets for going with this company and give it very high ratings.  

This review was modified by its author, namo1, on 4/30/05 8:26 PM.

i ordered a m3np barebones laptop. I found their site through the ASUS resellers page. They were willing to pricematch but i wasnt able to find a better price than what they were offering. they were very helpful; i knew i wasn't dealing with some big company that was too big to talk to me.  
the biggest plus is, the laptop is SOLID. i threw in my old hd and ram, and it has worked perfectly.  
 
i couldnt be happier.

This review was modified by its author, atsang, on 1/7/05 2:53 PM.

Awesome! These guys are great, item arrived as it was described and in good condition I would definitely buy from them again.

great customer service. helped me with any problems that i had. helped me in purchasing upgrades. answered any questions i had very promptly.

I purchased the P4 2.6 HT "Prowler". My system was shipped on time and arrived in 8 days as promised.  
Upon arrival I found that my old Gateway ev910 monitor was not compatible. A new plug and play monitor fixed that. According to tech support I was the first to have a monitor compatibility issue.  
Once I got my system up I found i could not connect to the internet. After spending a whole night and part of the next day wrangling with my ISP and Geared2play tech support. I(along with G2p tech support) tried the lan card from my old system and it worked.  
I was told this again was a rare occurance and G2P shipped me a new 10/100 lan card. The new card worked.  
Upon further investigation on "my" part I found that the old cat5 cable coming from my modem was not compatible with the Gigabit lan card that came with my system. I purchased a new cat6 cable and the gig lan card worked.  
The system works great,no defects (149 FPS on CounterStrike..WOW!),only compatibility issues. Geared2play worked very hard to help me, even after hours.  
I would definately recommend G2P and possibly purchase from them again.  
J$C Fawks  
 
EDDIE,  
I WAS HONEST ABOUT MY EXPERIENCE AND OVERALL IT WAS A GOOD EXPERIENCE. I WAS SIMPLY HOPING TO HELP ANY OTHER "NOVICES" LIKE MYSELF AVOID THE SAME MISTAKES.I CANT BELIEVE THAT YOU WOULD CHARACTERIZE MY REVIEW AS A SLAP IN THE FACE. YOU SHOWED AN EXTRODINARY LEVEL OF PROFESSIONALISM IN EVERY OTHER ASPECT OF OUR TRANSACTION OTHER THAN YOUR COMMENTS BELOW. I SAID THAT THE SYSTEM WORKS GREAT AND THAT I WOULD RECOMMEND YOUR COMPANY. I WAS SIMPLY RATING MY OVERALL EXPERINCE. I WILL CHANGE MY RATING TO VERY SATISFIED.

This review was modified by its author, jbo8817, on 12/14/03 10:23 PM.

Excellent company.I checked out at least 12 other online gaming computer manufacterers and no one comes close. Honest owner.

Great company. They have competent customer service representatives and a reliable warranty. They promptly responded to my inquiries and e-mails, and made the purchase as simple as possible. They also have reliable policies regarding late shipping and faulty hardware (if any). Overall, Geared2Play is an A+ custom computer company. Highly recommended.