Well it took the company over two weeks in order to ship my order, plus another for it to get here. Well there is no packaging involved with these people, all they do is put your stuff in a box and send it out, no bubbles, no popcorn, nothing, just bare in a box. Needless to say, me goods were damaged, as they also sent two wrong items. On top of that, a mangled book was sent as with 3 used DVD box sets, which I had ordered to be new and a mangled book. I called them, and after an eternity on the phone with long distance, someone decided to reply. They did not offer to ship me the correct items, nor even ask about the shipping, which to them was normal, without filler and bare in a box. They tried to buy me off with a book that they were getting rid of, instead of actually trying to give me the stuff I had ordered and not USED merchandise. I will never shop from them again and hope they go out of business.