Comparison shop, read reviews, find savings, at ResellerRatings.com.
Comparison shop, read reviews, find savings, at ResellerRatings.com.
Trusted stores, avoid scams, shop smart.
Reviews: 381,801 | Stores: 20,892 | Online Users: 999 please login
BROWSE STORES: #|A|B|C|D|E|F|G|H|I|J|K|L|M|N|O|P|Q|R|S|T|U|V|W|X|Y|Z
Compare Prices
 Before you checkout, quickly check prices at other stores.
Search Products:

Cameras

HDTV's

iPods

Laptops

GPS/Nav


Phones

Camcorders

Desktops

Watches

Storage
Store Rating and Reviews RockAuto.com

Homepage: http://www.rockauto.com Shop Now at RockAuto.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
See all 520 participating companies!
ResellerRatings Elite Member
  
Overall Customer Satisfaction Rating  
Six-Month Rating: 9.41 / 10
Six-Month Reviews: 161
Lifetime Reviews: 1692

   


Lifetime Rating: 9.18 / 10
All Stores Avg.: 8.12
8.17 Pricing of Products and Services
9.17 Likelihood of Future Purchases
8.69 Shipping and Packaging
8.83 Customer Service
8.59 Return or Replacement
Show Reviews Read all 1,692 reviews below.
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
6680 Odana Road  
Madison, WI
customer support email:
service@rockauto.com
phone:
608-661-1376
customer support:
866-762-5288
business hours (est):
7am to 9pm Monday - Friday  
8am to 4pm Saturday & Sunday  
(Central Time)  

FAX: 608-836-5694


RockAuto.com Advertisement
Trust and Ethics Policy
 RockAuto.com Customer Reviews
Page 1 of 113sort reviews by:
high low helpful by date
time period:
past week past month all
Reviews 1 - 15 of 1688
1 | 2 | 3 | 4 | 5 | .... | 113   Next Page
Very Satisfied
Reviewer: jmister
Click Here to See the Profile for jmister

11/20/09 9:30 AM
Absolutely fantastic prices. I couldn't get some of the parts for twice the cost or more, anywhere. Fast shipping and tracking is included online. A truly great buying experience every time I have used RockAuto.com. Thanks and I recommend them to anyone needing a part!

Very Satisfied
Reviewer: Jersey Danny
Click Here to See the Profile for Jersey Danny

11/20/09 6:44 AM
Rock Auto DEFINITELY has the lowest prices for any part. Don't bother looking anyplace else. I have a 20-year-old vehicle that's my BABY (am owner of marine engine facility) and they not only have parts at great prices; but when there was one problem a while ago they went above & beyond on cust service. I had the replacement part in my shop before I shipped back the defective part!!!  
And KTINDIANA (11/10/09) you owe Rock Auto a BIG apology. The problem was with your weenie bank, NOT Rock Auto. Don't paint blame on a good company when it DOESN'T BELONG THERE!!!!  
 
Jersey Danny

Very Satisfied
Reviewer: pschifferle
Click Here to See the Profile for pschifferle

11/19/09 5:16 PM
very timely delivery, competeitive price, user-friendly order form. I would recommend this retailer to my friends.

Very Satisfied
Reviewer: salvaing
Click Here to See the Profile for salvaing

11/19/09 6:07 AM
Reliable, low prices, fast shipping to France. Very very satisfied by Rockauto.

Very Satisfied
Reviewer: mgvet
User Rating: 
Click Here to See the Profile for mgvet

11/18/09 4:05 PM
Super fast shipping, great prices. I have been using RockAuto for a number of years now and have never had a problem with quality or damaged items.  
They also email me a code for 5% off my next order. Whatever I need the slection is great. This last order was for an Oil Pan an I had many manufactures to choose from. I went with the cheapest pan I could find and was very pleased when it arrived.

Very Satisfied
Reviewer: BonePicker
User Rating: 
Click Here to See the Profile for BonePicker

11/17/09 8:21 PM
Parts arrived on time. They were good quality and installed just great! They are working just like I wanted them too!

Very Satisfied
Reviewer: KMilne
Click Here to See the Profile for KMilne

11/15/09 2:34 PM
Absolutely outstanding service. I ordered a hard-to-find carburetor and it arrived at my door 5 days later in Canada. It came complete with gaskets, including an unusual O-ring that sits between the carb and manifold. I installed the carb and didn't have to make any adjustments, even idle speed. Incredible!

Very Satisfied
Reviewer: jdmeaux
Click Here to See the Profile for jdmeaux

11/13/09 12:38 PM
Some of us have vehicles hat the dealers have difficulty obtaining parts for. And then usually they have overpriced the parts to the point when you can't afford to get your vehicle fixed.  
 
It's nice to see a company that is not only able to obtain the parts, but is able to offer them at a price you can afford. Yes, there are several national companies that claim to offer competitive pricing, but Rock Auto has many of them beat.  
 
I did excessive competitive pricing online for a few parts for my 1997 Ford Crown Victoria. And Rock Auto beat everyone's pricing, including the local recyclable yards. And the big PLUS is that the parts I purchased from Rock Auto have a warranty to boot. Thanks, Rock Auto, for being there when I needed you.

Very Satisfied
Reviewer: WOPR
Click Here to See the Profile for WOPR

11/12/09 9:35 PM
This is my third order with them, and just like the previous orders, shipping was reasonably priced and FAST. To top it off, their prices usually beat my local parts stores. I have nothing but good to say about them.

Very Satisfied
Reviewer: shortjollio
Click Here to See the Profile for shortjollio

11/9/09 9:48 AM
I looked everywhere for the left side door actuator for an '03 civic coupe and decided I would just use the key for the rest of the car's life since the replacement part apparantly demanded $60. That was the plan until i discovered RockAuto on ResellerRatings.com. Thank you, RockAuto, for not just having the part (more than I can say for so many other online autoparts stores), but also providing it at a super low price of 24.99. Thankyou for promp delivery and a free magnet. You guys rock. Autozone does not. Now if I can just figure out how to install it...

Very Satisfied
Reviewer: davidboy
Click Here to See the Profile for davidboy

11/6/09 11:10 PM
I needed oxygen sensors for my 1997 Toyota 4runner. I live in Canada and when my mechanic told me what they wanted for them I told him I wanted to shop around. I went to many Canadian online sites and they were asking almost as much as my mechanic had quoted me. I then found your site. It was very easy to use. I placed my order very late on a Monday evening and I had my parts at 9 am on Thursday. Your prices were excellent! In fact I got both sensors for less than one cost here. I will not hesitate to use your service again. Thanks very much!

This review was modified by its author, davidboy, on 11/6/09 11:18 PM.

Very Satisfied
Reviewer: Bippo
Click Here to See the Profile for Bippo

11/4/09 6:25 PM
Generally buying parts through Rock Auto is great. Their service is good, their prices are good and if they have wholesaler closeout on a part, the price is great. I will continue to use them in the future, probably often. A negative is that in some cases - not always, but too frequent it seems to me - shipping is charged twice when buying two of the same part. The parts can be lightweight, like brake hoses (< 2 lbs), so weight does not trigger it. I have ordered two heavy parts, like calipers (12 lbs) and the shipping is half of what it is for two of the same part number on brake hoses. I have not been satisfied with the explanations I have received for this. Someone in the chain is charging shipping on the second part when there isn't any.

Very Satisfied
Reviewer: Fubar13
Click Here to See the Profile for Fubar13

11/3/09 8:50 PM
Great service, great selection. Love that it shows how many different points the order was coming from and allowed me to change my choices to get everything from one location and save on the shipping. Great site!

Very Satisfied
Reviewer: bryank9302
Click Here to See the Profile for bryank9302

11/3/09 11:40 AM
Rockauto always has the best prices on the net for car parts. Their shipping is very quick too. I ordered a part on 9/19 hoping that I would have it before the weekend and I got it on 9/21 (Friday). Very happy with this company.

Very Satisfied
Reviewer: leganza
Click Here to See the Profile for leganza

11/3/09 9:54 AM
This is one of my favorite stores. excellent.

find deals @
Dealighted.com Bargains, Deals, Coupons


Active Discussions

Wireless Router+Cable Modems and Much Mor... (0)
tactical leds llc (0)
Cyberpowerpc.com Any Good? (10)
Like New Wacom 12x19 Intuos 3 + Grip Pen ... (1)
For Sale BFG GTX285 OC2 with 10 year warr... (2)
www.szprice.com - any experience? (1)
Games, Cables, PCI cards, and more for sa... (5)
Buymoreshopping... Wigix.com (3)
 Best of the Best (today) at Dealighted
Best Buy In store Sony - BRAVIA XBR / 32" Class / 1080p / 120Hz...
Amazon.com Weeklong Lightning Deals (Black Friday) Movies & TV...
TARGET-Select toys 50 percent off -4 days only
$12.99 TV Series DVDs (Reg. $34.99 - $39.99) @ Bestbuy.com (Sale ends...
Kohls - The Big One Microfiber Pillow $3.20 Cheaper than Black Friday
Gateway Netbook LT2005u 1GB DDR2 memory; 6-cell lithium-ion battery;...
Sony - BRAVIA 40" 1080p 60Hz LCD HDTV - $570 @BestBuy
$4.99 DVDs (Reg. $9.99 - $19.99) @ Bestbuy.com (Sale ends 11/25)
Gateway LT2005u 10-inch netbook 6-cell 7-hour battery $230 bestbuy.com
Officemax 500GB toshiba external hard drive for $39.99
Kohls huge early bf sale going on now!!
Zune Gear Bag @ Amazon.com 1cent + 3.99 s/h
Today's Best People Powered Deals
Page 1 of 113
1 | 2 | 3 | 4 | 5 | .... | 113   Next Page
Compare Prices
 Before you checkout, quickly check prices at other stores.
Search Products:

Cameras

HDTV's

iPods

Laptops

GPS/Nav


Phones

Camcorders

Desktops

Watches

Storage

home | for merchants | advertise | trust & ethics | add a store
help/faq | privacy policy | terms of use | our reputation | contact us
ResellerRatings.comŽ Copyright 2009
All Enthusiast, Inc.
Black Friday Ads
Tech Support Forums
ResellerRatings Saved me from a Digital Camera Scam