I ordered a Fuji S602 on 2-24-03 They chared my card and then out of business. I'm working with my credit card issuer tring to get my money back, I also filed a report with the FBI internet fraud unit. I urge all who whave been scammed by them to do the same.

I made an order on the website for Canon PS45 digital camera for $435.00 plus $14.95 S&H. They charged my credit card and they the shut down the business. They have never shipped me the merchandise.  
 
For all the fraud victims, you can file a complaint through The Internet Fraud Complaint Center (IFCC), a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C). http://www1.ifccfbi.gov/index.asp  
 
Or you can file complaint to USPS for mail order fraud. You can download the document through https://www.usps.com/postalinspectors/ps8165.pdf  
 
Let's work together to nail these crooks.

This business appears to be engaging in a criminal operation. I ordered a camera from them 6 days ago. After 5 days I checked my online bank statement and found that they hadn't charged my card yet. So we went to their web page, and found it was inaccessable. Their e-mail was not receiving mail, and their phone was busy. Then we found that their server had been moved to (http://nigelparry.com/index.shtml), who has no affiliation with BridgeViewPhoto, and was not pleased to find their web traffic directed to his server. We found out that there were several other people who ordered cameras, some who had paid for them, and not had them delivered. We've also heard that they ran a similar operation a few years ago. I would recommend staying away from this company. We are going to call our bank tomorrow to cancel our debit card.

I purchased a Nikon Coolpix 5700 last Friday with credit  
card, that is  
28 February on the internet page of bridegviewhoto.  
A guy called me later on to confirm the order, and  
I had the impression he wants to sell me the entire  
store. He succeeded in adding/modifying a couple  
of items on my list, and increase the total quite  
a bit. Finally they added 6.3 % Fedex insurance to  
the total, which I never heard of. Anyway... I needed  
the camera.  
The order should have arrived by yesterday, at latest,  
but it did not show up. The 1-800 number of bridgeview is  
busy. Their homepage disappeared. The emails sent  
to the 'customer service' email bounce back from an  
unknown aol server.  
My impression is that FRAUD has happened, and I find  
it very likely that I will receive nothing.  
What to do next?!

This review was modified by its author, bakos76, on 3/6/03 10:52 PM.

I ordered an Fuji Finepix S602 on 2/28. I checked the website on 3/3 and saw they are out of business. I filed a dispute with the New York Better Business bureau. My credit card has been charged, but the credit card company said if I don't get my shipment (which I know I won't) in the next week to call them back and file a dispute. The charges will eventually come off of my credit card. I wonder how many other people got screwed over by Bridgeview Photo. I did order another camera from US1Camera on Monday and I have received my UPS tracking number and UPS has it in transit. They were real easy to deal with. I paid $40 more, but sometimes I guess its better to pay a little more and get good service.

I order a camera only to find out that the website disappeared the next day or so. It looks like these people need to go to jail. It looks like I'm lucky so far as my credit card was not charged and now is cancelled. What a hassle, I really need the camera.

I purchased a Fuji FinePix S60w camera from them and now am finding out they scammed me and are not in business. I use a debit card and the funds have already been taken out of my account. I have filed a claim with the BBB in Brooklyn but don't know if they can help.  
Get these people off the web!!

I purchased a Canon G2 from them on 03/01/03 only to find they went out of business less than 12 hours latter. Although the charge has not come through the authorized amount is being held against my account. Why advertise and sell products without any intention of shipping them? FRAUD!

This store has closed and is no longer shipping orders! I ordered a olympus C5050 last week was called by a representative of bridgeview to see if i wanted any accessories for the camera and then when i checked back monday to see if my order shipped The website was replaced with one that said they were closed. Ive called all the numbers posted and there all busy. Im sure these guys took my money along with whoever bought stuff last week and took off.

Was traveling needed the camera in a couple of weeks. Thought it was sufficient....How WRONG! Kept checking with them every couple of days and was hearing will ship tomorrow, ship tomorrow. Eventually they told me in the morning that it will ship in the afternoon. Called in the afternoon and it was out of stock!!! They offered to cancel my order (after all they did put the pice up $60). But left me in a position where I did not have time to order from anyone else. DO NOT ORDER FROM THEM.

I never even recieved my order. After 1 month of hearing about how my order was going to be shipped on a certain date, that date coming and going, then another date. After this happened four times and a month later, I decided to cancel my order with Bridgeviewphoto. The reason that I had never recieved my camera, a Nikon 4300, was that they had advertised a great price, but then they upped thier price and did not want to give there camera away at a lower price. So they give the customer the runaround so that they will eventually give up. But hey they will tell you what you want to hear, and sometimes thats better than nothing. If you are thinking of buying from them, you get what you deserve. Take heed, they are rated 3.3 out of 11, IT REALLY MEANS SOMETHING, lesson learned. I will never use this company ever again. I feel so strongly infact that I will take the next week to hunt down every site that lets me offer my opinion about them and do so.

I ordered a digital camera through BridgeView Photo's website and got an email confirmation on the same day, which stated that the item would be shipped in 1-3 business days. About 2 weeks later, the camera hadn't arrived. I confirmed with my credit card company that Bridgeview Photo charged me the amount on the same day that I made the order. I called Bridgeview Photo and after waiting for at least 25 minutes, was able to talk with someone who promised that the camera would be shipped the next day. Another week passed without the arrival of the camera, so I called the company a second time. Again I had to wait about 20 minutes before someone finally answered, and was given the lame excuse that there was some "problem" but that the item would be shipped the next day. After 1 more week of waiting, I called BridgeView Photo again. This time I was able to talk to someone within 10 minutes. After explaining what has transpired, I was rudely told to go ahead and just cancel my order! So here's my advice to anyone considering to purchase anything from this company: DON'T!! Move on and look for another store. Bridgeview Photo tries to lure potential buyers with the promise of a good deal, but unfortunately does not deliver, in more ways than one.

This review was modified by its author, Conned Consumer, on 2/2/03 1:53 AM.

BRIDEGEVIEW PHOTO NOT ONLY HAS THE WORST CUSTOMER SERVICE I HAVE EVER SEEN, I EVEN WONDER IF THEY HAVE A CUSTOMER SERVICE DEAPRTMENT! I PLACED AND ORDER VIA INTERNET, BUT BEFORE PLACING ORDER CONFIRMED VIA TELEPHONE THAT THE ITEM WAS IN STOCK. THEY "GUARANTEED" THAT IT WAS. 3 DAYS PASSED AND I RECEIVED AN EMAIL CONFIRMATION THAT THE ITEM WOULD BE SHIPPED IN 1-3 BUSINESS DAYS. 15 DYAS PASSED AND NO CAMERA ARRIVED. I CALL "CUSTOMER SERVICE" AND ACTUALLY WAS ON HOLD FOR 11 MINUTES AND THEN TOLD THAT THE CAMERA WAS NOW OUT OF STOCK. I WAS TOLD THAT "PROBABLY" THERE WERE TOO MANY ORDERS PLACED SIMULTANEOUSLY AND THE ITEM BECAME OUT OF STOCK BY THE TIME MINE WAS PROCESSED, BUT THE CAMERA SHOULD ARRIVE ANY DAY. THEY ADMIT THAT ANY DAY COULD BE IN 3 WEEKS TIME.. . WHEN I ASKED TO SPEAK TO A SUPERVISOR I HELD FOR ANOTHER 27 MINUTES AND GOT A VOICE MAIL OF MS. MILLER. I HAVE SINCE LEFT 2 DETAILED MESSAGES FOR THE SUPERVISOR AND HAVE YET TO HEAR BACK FROM HER. IT HAS NOW BEEN 25 DAYS. I HAVE SINCE ORDERED THE CAMERA ND RECEIVED THE CAMERA FROM A DIFFERENT COMPANY AT A CHEAPER PRICE. I SURE DO HOPE THAT THE SUPERVISOR AT LEAST BOTHERED TO REALIZE THAT I WANTED TO CANCEL MY ORDER. THAT IS, INFACT, IF THERE REALLY IS A SUPERVISOR!!!

Bridgeviewphoto.com has to be the single worst company I have ever come in contact with. Not only has my order taken 5 (now SIX!) weeks longer than originally stated not only on the web site, but on a follow up email to confirm my order as well, but after calling to complain about how long this has taken their response was to cancel my order!  
 
I placed my order in Mid-December, and after 3 weeks of patience, I decided to write them an email to inquire the shipping date of my order, which then turned into 4 emails after they did not respond to any of them. Finally I called their number after being placed on hold for over 12 minutes, the lady came on and the first thing she says is "What is your problem?" ?!?!? I ask - I would like to know when my order will be shipped - she took my order number then said "Oh we've had some software problems in the shipping department, but we've upgraded your shipping to 2nd day" I said "Well that doesn't help at all because it's now 5 weeks late!" she says "Yah, do you want me to cancel your order?" (In a very threatening manner by the way) I said "NO, just tell me when I'll get it" she says "It will ship on Thursday" I say, "So I'll get it Next Monday putting this 6 and a half weeks late now? What happens if it doesn’t ship on Thursday?" she says "I don’t understand your question? Do you have a real question?".........  
 
In summation: they didn't keep me informed at all during the process - even during my requests for information. And the customer support team just doesn't care! She doesn't care about me or my order or even my money – so I'm expecting this product to be damaged and defective (because of their restocking and refund charges) anyway. I should have just paid the extra $150 and gone to BestBuy or Circuit City.  
 
BUYER BE VERY AFRAID OF THIS COMPANY. THEY ARE RUDE, INCOMPETENT AND VERY VERY SLOPPY.  

Please avoid this company like the plague - they were a nightmare to do business with.  
 
Below are copies of the two letters I sent them. They dipict the picture pretty clearly:  
 
 
 
 
I just wish to notify if anyone who cares receives this email, that the  
female support representative who called me was again rude and unhelpful.  
 
She told me that since I wrote the letter below, Bridgeviewphoto "was"  
going to send out my order today next-day air, but she is going to cancel  
my order now that I have written this letter. This was rather humorous to  
me, as I thought the letter was rather cordial concerning my circumstance  
- and I invite anyone to find anything untrue in it. I was simply stating  
the facts in a polite and reasonable way.  
 
I have no problem with cancelling my order - I have found many other  
retailers offering better service and prices, so this eliminates the  
headache I was experiencing with your company.  
 
I must admit, however, how immature I found your company's response:  
literally calling me to tell me how bad I was to send that email, and  
"punishing" me by cancelling my order, then immediately hanging up on me.  
And then, to top it all off, prank calling me in the next minute and  
hanging up when I answered - brilliant. May I suggest an element or  
professionalism be added?  
 
You obviously have the right to refuse service, and I thank you in your  
decision to do so. It certainly has made my life easier, and, as I said,  
I will make my very best effort to publish my truthful review of your  
company anywhere possible. I think others (as well as the BBB and CPA)  
deserve to know these things before they are treated as I was.  
 
I'm sorry and relieved we couldn't do business together, my only point of  
this letter is to expose people who may care about your business's  
livelyhood to my experience so that you may correct things in the future.  
 
Sincerly,  
 
Scott Fuhrman  
 
 
I just thought I would let you know that due to your deceptive business  
> practices I have reported your corporation to the Better Business Bureau  
> and the Consumer Protection Agency.  
>  
> I have emailed to check for shipping information multiple times after  
> purchasing the Sony DCR-TRV25 camcorder on the morning of December 24th,  
> 2002. Order number 74082.  
>  
> After no response and many more emails sent, I finally received an email  
> response more than a week later, tell me my item would ship on Friday,  
> Jan  
> 3, 2002 at the latest. That day has come and gone. Although this was  
> more than 3-5 business days after my order, I was willing to finally  
> receive my order.  
>  
> Now, 13 days after my order was placed, my item has still not shipped. I  
> called customer service after a lengthy hold time, I spoke to a rude  
> female customer support rep. She put me on hold twice, then blamed  
> things  
> on the vendor, stating that the shipment of these cameras was due  
> tomorrow, January 7, 2003.  
>  
> I suspect this is just to pasify me, and since I have been misled two  
> times prior regarding shipping dates; I have no reason to belive the  
> latest. In fact I would br very surprised to find out if then  
> information  
> I received was even remotely true - but at any rate I will find out  
> tomorrow.  
>  
> At any rate, I feel misled and lied to. I would rather have a truthful  
> answer than mere pasification day after day. At some point it becomes  
> very irratable and very obvious.  
>  
> At the very least, I would expect your company to offer free overnight  
> shipping for the inconveniences you have caused me due to your poor  
> planning and communication. I had to laugh, as all thoughout this time,  
> your website has been reporting shipping times of "3-5 days" on this  
> specific product. The very least your company could do is be frank with  
> its customers and let them know the item is out of stock, or put  
> realistic  
> shipping times (whichever is the case). I do not know if you are really  
> out of this item and just refuse to update your website, or if you just  
> can not meet shipping times due to backlog. At any rate, I was told  
> over  
> the phone and on the web site that the item was in stock. I even asked  
> if  
> it was in-stock multiple times specifically because a prompt delivery  
> was  
> important to me (it is a late Christmas gift).  
>  
> I will give one more chance - if my item is not shipped tomorrow I will  
> make a substantial effort to make sure you do not have the opportunity  
> to  
> mislead many people. I will submit negative and truthful reviews on as  
> many websites as possible, as well as newgroups on usenet. I only want  
> to  
> protect people from your business practices. Your company is dishonest,  
> and unwilling to help. Because of this I have felt the need to involve  
> the BBB and the CPA. It is my hope that my complaints are resolved, as  
> they are valid. However if they are not, I am prepared to warn as many  
> as  
> possible about your company, so that others are not put in the position  
> I  
> am now in.  
>